Item: Rocketlane
Rating: 10
Author: Emily Long

Overall Satisfaction with Rocketlane

Use Cases and Deployment Scope

We use Rocketlane within Professional Services at Flatfile as our all-in-one project management tool. As an Implementation Consultant, I work out of Rocketlane multiple times daily to track tasks, view and update project statuses and customer health, take notes on customer meetings, and keep our customers updated. Before Rocketlane, our team was using many different tools, and it's made a huge difference to have it all consolidated in one place.

Pros and Cons

Pros

features
responsiveness and helpfulness
task management

Cons

even more customizable dashboards
drag and drop to move tasks and milestones around

Return on Investment

more timely responses to customers
better account organization

Key Insights

Do you think Rocketlane delivers good value for the price?

Yes

Are you happy with Rocketlane's feature set?

Yes

Did Rocketlane live up to sales and marketing promises?

Yes

Did implementation of Rocketlane go as expected?

Yes

Would you buy Rocketlane again?

Yes

Likelihood to Recommend

Rocketlane has helped my team tremendously manage several customer accounts concurrently and collaborate across the team. For example, we have our implementation consultants, customer engineers/solutions architects, customer success managers, and team leads all in Rocketlane and while the implementation consultants and CSMs manage the projects on a granular level, everyone on the team can track different tasks and deadlines in the same place.

Rocketlane Feature Ratings

Comments

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The dream software for a project manager