Yubico - Good Options for Core Security, though Build Quality Could be Improved
March 23, 2022

Yubico - Good Options for Core Security, though Build Quality Could be Improved

Dave Brown | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Yubico

The business problem came from the requirement of MFA for remote users, where some were not comfortable using their personal cell phones to either receive text messages or install 3rd party verification applications. By supplying them with a YubiKey, we were able to achieve the standard of security we were looking for without requiring use of personal equipment.

Pros

  • Secures access to web applications without needing cell phones or other personal devices.
  • Widely accepted across SaaS providers making adoption easy.
  • The setup process is fast and simple.

Cons

  • I'd feel better if the key were a little more solidly built - it feels a little flimsy
  • The design could also use a cap for the connection - I'm nervous having it on my key chain and users have mentioned the same concerns.
  • There seems to be some cracks forming in the support for security keys which is starting to mitigate the usefulness across an entire ecosystem.
  • Compatibility with Azure AD is a core requirement given we use Microsoft 365 for everything.
  • It's very simple to set up and use making incremental support requests minimal.
  • They are cheap to purchase and ship.
  • Upholding security standards is critical given today's environment, and so it does that in a very cost effective manner.
  • We have avoided more expensive hardware options (such as cell phones).
  • Administration costs are virtually unchanged.
I liked the Kensington Verimark fingerprint scanner initially because it made signing into Windows simple and secured it within the household, but didn't like the additional complexities of setting it up and needing a driver. That would have required the IT support team to remote in and install it on all users which I feel was a cost that did not need to be borne with the YubiKey options.

Do you think Yubico YubiKeys delivers good value for the price?

Yes

Are you happy with Yubico YubiKeys's feature set?

Yes

Did Yubico YubiKeys live up to sales and marketing promises?

Yes

Did implementation of Yubico YubiKeys go as expected?

Yes

Would you buy Yubico YubiKeys again?

Yes

Where we're looking to secure the core SaaS business applications on either a personal computer and/or a remote user who does not use a company cell phone. Some users do not want their personal devices associated with work in any way, and it is difficult to argue the point in some circumstances. This is where YubiKey became very useful to me.

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