What users are saying about
7 Ratings
1 Rating
7 Ratings
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Score 9.1 out of 100
1 Rating
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Score 10 out of 100

Feature Set Ratings

  • 17hats ranks higher in 1 feature set: Customization
  • Gold-Vision ranks higher in 3 feature sets: Sales Force Automation, Marketing Automation, Security
  • 17hats and Gold-Vision are tied in 1 feature set: CRM Project Management

Sales Force Automation

9.5

17hats

95%
10.0

Gold-Vision

100%
Gold-Vision ranks higher in 6/7 features

Customer data management / contact management

9.9
99%
2 Ratings
10.0
100%
1 Rating

Workflow management

9.9
99%
2 Ratings
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
10.0
100%
1 Rating

Contract management

10.0
100%
2 Ratings
10.0
100%
1 Rating

Quote & order management

10.0
100%
1 Rating
10.0
100%
1 Rating

Interaction tracking

8.0
80%
1 Rating
N/A
0 Ratings

Opportunity management

N/A
0 Ratings
10.0
100%
1 Rating

Customer Service & Support

8.0

17hats

80%

Gold-Vision

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Case management

8.0
80%
1 Rating
N/A
0 Ratings

Marketing Automation

8.0

17hats

80%
10.0

Gold-Vision

100%
17hats ranks higher in 1/2 features

Lead management

8.0
80%
1 Rating
N/A
0 Ratings

Email marketing

N/A
0 Ratings
10.0
100%
1 Rating

CRM Project Management

9.5

17hats

95%
9.5

Gold-Vision

95%
17hats ranks higher in 2/3 features

Task management

9.0
90%
1 Rating
N/A
0 Ratings

Billing and invoicing management

10.0
100%
2 Ratings
10.0
100%
1 Rating

Reporting

N/A
0 Ratings
9.0
90%
1 Rating

Customization

9.9

17hats

99%
9.5

Gold-Vision

95%
17hats ranks higher in 1/2 features

Custom fields

9.9
99%
2 Ratings
10.0
100%
1 Rating

Custom objects

10.0
100%
1 Rating
9.0
90%
1 Rating

Security

9.5

17hats

95%
10.0

Gold-Vision

100%
17hats ranks higher in 1/2 features

Single sign-on capability

10.0
100%
1 Rating
N/A
0 Ratings

Role-based user permissions

9.0
90%
1 Rating
10.0
100%
1 Rating

Integrations with 3rd-party Software

8.0

17hats

80%

Gold-Vision

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Marketing automation

8.0
80%
1 Rating
N/A
0 Ratings

Platform

8.0

17hats

80%

Gold-Vision

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • Gold-Vision is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
10.0

Gold-Vision

100%
1 Rating

Usability

9.0

17hats

90%
1 Rating

Gold-Vision

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings

Gold-Vision

N/A
0 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Gold-Vision

It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
Adrian Takacs | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Gold-Vision

  • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
  • It is quick to deploy and most of our customers start using the solutions in less than a week.
  • Very intuitive which makes training our customer easy and causes few support calls.
Adrian Takacs | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Gold-Vision

  • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
  • Nothing else to complain about, maybe it can be made cheaper?
Adrian Takacs | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

Gold-Vision

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Gold-Vision Editions & Modules

Additional Pricing Details

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Gold-Vision

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Gold-Vision

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Gold-Vision

Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
Adrian Takacs | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Gold-Vision

  • It really filled a gap in the market where small business could not afford expensive CRM solutions.
  • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
Adrian Takacs | TrustRadius Reviewer

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