What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.1 out of 100
Based on 7 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- 17hats ranks higher in 1 feature set: Customization
- Gold-Vision ranks higher in 3 feature sets: Sales Force Automation, Marketing Automation, Security
- 17hats and Gold-Vision are tied in 1 feature set: CRM Project Management
Sales Force Automation
9.5
17hats
95%

10.0
Gold-Vision
100%
Gold-Vision ranks higher in 6/7 features
Gold-Vision ranks higher in 6/7 features
Customer data management / contact management
9.9
99%
2 Ratings

10.0
100%
1 Rating
Workflow management
9.9
99%
2 Ratings

10.0
100%
1 Rating
Integration with email client (e.g., Outlook or Gmail)
9.0
90%
1 Rating

10.0
100%
1 Rating
Contract management
10.0
100%
2 Ratings

10.0
100%
1 Rating
Quote & order management
10.0
100%
1 Rating

10.0
100%
1 Rating
Interaction tracking
8.0
80%
1 Rating

N/A
0 Ratings
Opportunity management
N/A
0 Ratings

10.0
100%
1 Rating
Customer Service & Support
8.0
17hats
80%

Gold-Vision
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Case management
8.0
80%
1 Rating

N/A
0 Ratings
Marketing Automation
8.0
17hats
80%

10.0
Gold-Vision
100%
17hats ranks higher in 1/2 features
17hats ranks higher in 1/2 features
Lead management
8.0
80%
1 Rating

N/A
0 Ratings
Email marketing
N/A
0 Ratings

10.0
100%
1 Rating
CRM Project Management
9.5
17hats
95%

9.5
Gold-Vision
95%
17hats ranks higher in 2/3 features
17hats ranks higher in 2/3 features
Task management
9.0
90%
1 Rating

N/A
0 Ratings
Billing and invoicing management
10.0
100%
2 Ratings

10.0
100%
1 Rating
Reporting
N/A
0 Ratings

9.0
90%
1 Rating
Customization
9.9
17hats
99%

9.5
Gold-Vision
95%
17hats ranks higher in 1/2 features
17hats ranks higher in 1/2 features
Custom fields
9.9
99%
2 Ratings

10.0
100%
1 Rating
Custom objects
10.0
100%
1 Rating

9.0
90%
1 Rating
Security
9.5
17hats
95%

10.0
Gold-Vision
100%
17hats ranks higher in 1/2 features
17hats ranks higher in 1/2 features
Single sign-on capability
10.0
100%
1 Rating

N/A
0 Ratings
Role-based user permissions
9.0
90%
1 Rating

10.0
100%
1 Rating
Integrations with 3rd-party Software
8.0
17hats
80%

Gold-Vision
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Marketing automation
8.0
80%
1 Rating

N/A
0 Ratings
Platform
8.0
17hats
80%

Gold-Vision
Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features
17hats ranks higher in 1/1 features
Mobile access
8.0
80%
1 Rating

N/A
0 Ratings
Attribute Ratings
- Gold-Vision is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.9
17hats
99%
2 Ratings

10.0
Gold-Vision
100%
1 Rating
Usability
9.0
17hats
90%
1 Rating

Gold-Vision
N/A
0 Ratings
Support Rating
8.0
17hats
80%
3 Ratings

Gold-Vision
N/A
0 Ratings
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Gold-Vision
It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
Infrastructure Engineer
X-Net SolutionsInformation Technology and Services, 1-10 employees
Pros
17hats
- Invoicing
- Creating online questionnaire
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Gold-Vision
- Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
- It is quick to deploy and most of our customers start using the solutions in less than a week.
- Very intuitive which makes training our customer easy and causes few support calls.
Infrastructure Engineer
X-Net SolutionsInformation Technology and Services, 1-10 employees
Cons
17hats
- Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Gold-Vision
- In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
- Nothing else to complain about, maybe it can be made cheaper?
Infrastructure Engineer
X-Net SolutionsInformation Technology and Services, 1-10 employees
Pricing Details
17hats
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$45 per month
17hats Editions & Modules
Edition
Starting Price | $45.001 |
---|
- per month
Additional Pricing Details
—Gold-Vision
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Gold-Vision Editions & Modules
—
Additional Pricing Details
—Usability
17hats
17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Business Strategist, Owner
Erika Tebbens ConsultingMarketing & Advertising, 1-10 employees
Gold-Vision
No score
No answers yet
No answers on this topic
Support Rating
17hats
17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Gold-Vision
No score
No answers yet
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
Gold-Vision
Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
Infrastructure Engineer
X-Net SolutionsInformation Technology and Services, 1-10 employees
Return on Investment
17hats
- ROI - Saves me time on creating invoices and questionnaires.
Internet Marketing Director and Consultant
Clicc Media IncMarketing and Advertising, 1-10 employees
Gold-Vision
- It really filled a gap in the market where small business could not afford expensive CRM solutions.
- As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
Infrastructure Engineer
X-Net SolutionsInformation Technology and Services, 1-10 employees