What users are saying about
1 Ratings
1 Ratings
1 Ratings
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Score 9 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Gold-Vision

It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
Adrian Takacs | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Gold-Vision
10.0
Customer data management / contact management
17hats
9.0
Gold-Vision
10.0
Workflow management
17hats
9.0
Gold-Vision
10.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Gold-Vision
10.0
Contract management
17hats
10.0
Gold-Vision
10.0
Quote & order management
17hats
10.0
Gold-Vision
10.0
Interaction tracking
17hats
8.0
Gold-Vision
Opportunity management
17hats
Gold-Vision
10.0

Customer Service & Support

17hats
8.0
Gold-Vision
Case management
17hats
8.0
Gold-Vision

Marketing Automation

17hats
8.0
Gold-Vision
10.0
Lead management
17hats
8.0
Gold-Vision
Email marketing
17hats
Gold-Vision
10.0

CRM Project Management

17hats
9.5
Gold-Vision
9.5
Task management
17hats
9.0
Gold-Vision
Billing and invoicing management
17hats
10.0
Gold-Vision
10.0
Reporting
17hats
Gold-Vision
9.0

Customization

17hats
8.0
Gold-Vision
9.5
Custom fields
17hats
8.0
Gold-Vision
10.0
Custom objects
17hats
Gold-Vision
9.0

Security

17hats
9.5
Gold-Vision
10.0
Single sign-on capability
17hats
10.0
Gold-Vision
Role-based user permissions
17hats
9.0
Gold-Vision
10.0

Integrations with 3rd-party Software

17hats
8.0
Gold-Vision
Marketing automation
17hats
8.0
Gold-Vision

Platform

17hats
8.0
Gold-Vision
Mobile access
17hats
8.0
Gold-Vision

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Gold-Vision

  • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
  • It is quick to deploy and most of our customers start using the solutions in less than a week.
  • Very intuitive which makes training our customer easy and causes few support calls.
Adrian Takacs | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Gold-Vision

  • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
  • Nothing else to complain about, maybe it can be made cheaper?
Adrian Takacs | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Gold-Vision

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Gold-Vision

Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
Adrian Takacs | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Gold-Vision

  • It really filled a gap in the market where small business could not afford expensive CRM solutions.
  • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
Adrian Takacs | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Gold-Vision

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

17hats
9.0
Gold-Vision
10.0

Support Rating

17hats
8.0
Gold-Vision

Add comparison