17hats vs Gold-Vision

Likelihood to Recommend

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.

Read full review

Adrian Takacs

Infrastructure Engineer

X-Net SolutionsInformation Technology and Services, 1-10 employees

View all 1 answers on this topic

Feature Rating Comparison

17hats

Gold-Vision

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Opportunity management

17hats

Gold-Vision

Case management

17hats

Gold-Vision

Lead management

Email marketing

17hats

Gold-Vision

Task management

Billing and invoicing management

Reporting

17hats

Gold-Vision

Custom fields

Custom objects

17hats

Gold-Vision

Single sign-on capability

Role-based user permissions

17hats

Gold-Vision

Marketing automation

17hats

Gold-Vision

Mobile access

Pros

Invoicing
Creating online questionnaire

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
It is quick to deploy and most of our customers start using the solutions in less than a week.
Very intuitive which makes training our customer easy and causes few support calls.

Read full review

Adrian Takacs

Infrastructure Engineer

X-Net SolutionsInformation Technology and Services, 1-10 employees

View all 1 answers on this topic

Cons

Cheaper credit card charges
Ability to tweak their questionnaires a bit more

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
Nothing else to complain about, maybe it can be made cheaper?

Read full review

Adrian Takacs

Infrastructure Engineer

X-Net SolutionsInformation Technology and Services, 1-10 employees

View all 1 answers on this topic

Support Rating

17hats 8.0

Based on 1 answer

It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Alternatives Considered

No answers on this topic

Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.

Read full review

Adrian Takacs

Infrastructure Engineer

X-Net SolutionsInformation Technology and Services, 1-10 employees

View all 1 answers on this topic

Return on Investment

ROI - Saves me time on creating invoices and questionnaires.

Read full review

Marli Espinales

Internet Marketing Director and Consultant

Clicc Media IncMarketing and Advertising, 1-10 employees

View all 1 answers on this topic

It really filled a gap in the market where small business could not afford expensive CRM solutions.
As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.

Read full review

Adrian Takacs

Infrastructure Engineer

X-Net SolutionsInformation Technology and Services, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Rating Summary

17hats

Gold-Vision

17hats

Gold-Vision

Likelihood to Recommend

17hats

Gold-Vision

Feature Rating Comparison

Customer data management / contact management

Workflow management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Opportunity management

Case management

Lead management

Email marketing

Task management

Billing and invoicing management

Reporting

Custom fields

Custom objects

Single sign-on capability

Role-based user permissions

Marketing automation

Mobile access

Pros

17hats

Gold-Vision

Cons

17hats

Gold-Vision

Support Rating

17hats

Gold-Vision

Alternatives Considered

17hats

Gold-Vision

Return on Investment

17hats

Gold-Vision

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison