What users are saying about

17hats vs Gold-Vision

17hats
3 Ratings
Gold-Vision
1 Rating

17hats

3 Ratings
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Score 9.6 out of 100

Based on 3 reviews and ratings

Gold-Vision

1 Rating
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Score 10 out of 100

Based on 1 reviews and ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.

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Erika Tebbens | TrustRadius Reviewer
Erika Tebbens
View all 2 answers on this topic

Gold-Vision

It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.

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Adrian Takacs | TrustRadius Reviewer
Adrian Takacs
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Feature Rating Comparison

Sales Force Automation

17hats
9.3
Gold-Vision
10.0
Customer data management / contact management
17hats
9.5
Gold-Vision
10.0
Workflow management
17hats
9.5
Gold-Vision
10.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Gold-Vision
10.0
Contract management
17hats
10.0
Gold-Vision
10.0
Quote & order management
17hats
10.0
Gold-Vision
10.0
Interaction tracking
17hats
8.0
Gold-Vision
—
Opportunity management
17hats
—
Gold-Vision
10.0

Customer Service & Support

17hats
8.0
Gold-Vision
—
Case management
17hats
8.0
Gold-Vision
—

Marketing Automation

17hats
8.0
Gold-Vision
10.0
Lead management
17hats
8.0
Gold-Vision
—
Email marketing
17hats
—
Gold-Vision
10.0

CRM Project Management

17hats
9.5
Gold-Vision
9.5
Task management
17hats
9.0
Gold-Vision
—
Billing and invoicing management
17hats
10.0
Gold-Vision
10.0
Reporting
17hats
—
Gold-Vision
9.0

Customization

17hats
9.5
Gold-Vision
9.5
Custom fields
17hats
9.0
Gold-Vision
10.0
Custom objects
17hats
10.0
Gold-Vision
9.0

Security

17hats
9.5
Gold-Vision
10.0
Single sign-on capability
17hats
10.0
Gold-Vision
—
Role-based user permissions
17hats
9.0
Gold-Vision
10.0

Integrations with 3rd-party Software

17hats
8.0
Gold-Vision
—
Marketing automation
17hats
8.0
Gold-Vision
—

Platform

17hats
8.0
Gold-Vision
—
Mobile access
17hats
8.0
Gold-Vision
—

Pros

17hats

  • Invoicing
  • Creating online questionnaire

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Marli Espinales | TrustRadius Reviewer
Marli Espinales
View all 2 answers on this topic

Gold-Vision

  • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
  • It is quick to deploy and most of our customers start using the solutions in less than a week.
  • Very intuitive which makes training our customer easy and causes few support calls.

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Adrian Takacs | TrustRadius Reviewer
Adrian Takacs
View all 1 answers on this topic

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.

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Erika Tebbens | TrustRadius Reviewer
Erika Tebbens
View all 2 answers on this topic

Gold-Vision

  • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
  • Nothing else to complain about, maybe it can be made cheaper?

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Adrian Takacs | TrustRadius Reviewer
Adrian Takacs
View all 1 answers on this topic

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.

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Erika Tebbens | TrustRadius Reviewer
Erika Tebbens
View all 1 answers on this topic

Gold-Vision

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 2 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.

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Marli Espinales | TrustRadius Reviewer
Marli Espinales
View all 2 answers on this topic

Gold-Vision

No score
No answers yet
No answers on this topic

Alternatives Considered

17hats

No answers on this topic

Gold-Vision

Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.

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Adrian Takacs | TrustRadius Reviewer
Adrian Takacs
View all 1 answers on this topic

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.

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Marli Espinales | TrustRadius Reviewer
Marli Espinales
View all 2 answers on this topic

Gold-Vision

  • It really filled a gap in the market where small business could not afford expensive CRM solutions.
  • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.

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Adrian Takacs | TrustRadius Reviewer
Adrian Takacs
View all 1 answers on this topic

Pricing Details

17hats

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

17hats Editions & Modules

Edition
Starting Price$45.001
  1. Per Month
Additional Pricing Details
—

Gold-Vision

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
—

Gold-Vision Editions & Modules

—
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

17hats
9.5
Gold-Vision
10.0

Usability

17hats
9.0
Gold-Vision
—

Support Rating

17hats
8.0
Gold-Vision
—

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