17hats vs. Gold-Vision

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
17hats
Score 9.3 out of 10
N/A
17hats from the company of the same name in Pasadena is a small business management solution presenting an all-in-one solution for contacts, projects, leads, quotes and invoicing.
$45
per month
Gold-Vision
Score 10.0 out of 10
N/A
Gold-Vision CRM is a customer relationship management (CRM) solution built as an integration for Microsoft Outlook.N/A
Pricing
17hatsGold-Vision
Editions & Modules
Starting Price
$45.00
per month
No answers on this topic
Offerings
Pricing Offerings
17hatsGold-Vision
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
17hatsGold-Vision
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
17hats
9.5
2 Ratings
21% above category average
Gold-Vision
10.0
1 Ratings
26% above category average
Customer data management / contact management10.02 Ratings10.01 Ratings
Workflow management10.02 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.01 Ratings10.01 Ratings
Contract management10.02 Ratings10.01 Ratings
Quote & order management10.01 Ratings10.01 Ratings
Interaction tracking8.01 Ratings00 Ratings
Opportunity management00 Ratings10.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Gold-Vision
-
Ratings
Case management8.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Gold-Vision
10.0
1 Ratings
28% above category average
Lead management8.01 Ratings00 Ratings
Email marketing00 Ratings10.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
17hats
9.5
2 Ratings
22% above category average
Gold-Vision
9.5
1 Ratings
22% above category average
Task management9.01 Ratings00 Ratings
Billing and invoicing management10.02 Ratings10.01 Ratings
Reporting00 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
17hats
10.0
2 Ratings
28% above category average
Gold-Vision
9.5
1 Ratings
23% above category average
Custom fields9.92 Ratings10.01 Ratings
Custom objects10.01 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
17hats
9.5
1 Ratings
13% above category average
Gold-Vision
10.0
1 Ratings
18% above category average
Single sign-on capability10.01 Ratings00 Ratings
Role-based user permissions9.01 Ratings10.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
17hats
8.0
1 Ratings
11% above category average
Gold-Vision
-
Ratings
Marketing automation8.01 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
17hats
8.0
1 Ratings
6% above category average
Gold-Vision
-
Ratings
Mobile access8.01 Ratings00 Ratings
Best Alternatives
17hatsGold-Vision
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
17hatsGold-Vision
Likelihood to Recommend
10.0
(2 ratings)
10.0
(1 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
17hatsGold-Vision
Likelihood to Recommend
17hats
It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Read full review
Gold-Vision
It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
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Pros
17hats
  • Invoicing
  • Creating online questionnaire
Read full review
Gold-Vision
  • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
  • It is quick to deploy and most of our customers start using the solutions in less than a week.
  • Very intuitive which makes training our customer easy and causes few support calls.
Read full review
Cons
17hats
  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
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Gold-Vision
  • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
  • Nothing else to complain about, maybe it can be made cheaper?
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Usability
17hats
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Read full review
Gold-Vision
No answers on this topic
Support Rating
17hats
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
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Gold-Vision
No answers on this topic
Alternatives Considered
17hats
No answers on this topic
Gold-Vision
Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
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Return on Investment
17hats
  • ROI - Saves me time on creating invoices and questionnaires.
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Gold-Vision
  • It really filled a gap in the market where small business could not afford expensive CRM solutions.
  • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
Read full review
ScreenShots