What users are saying about

6sense

6 Ratings

Groove

26 Ratings

6sense

6 Ratings
Score 8.8 out of 101

Groove

26 Ratings
Score 8.6 out of 101

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Likelihood to Recommend

6sense

6sense is well suited in areas such as creating a campaign for our site. For example, "grill season". It makes it easy to create a campaign to advertise all our grills, best selling [grills] and create certain price updates/categories. It is not as useful on the product campaign, coupon and sales level, but still more useful than platforms we have used in the past.
No photo available

Groove

Really stable, easy to use functionality if you're wanting to make sure all email touches are appropriately logged in Salesforce. It's a pretty straightforward use case.
Lucy Boone profile photo

Pros

  • Stores and organizes information by product, department, etc., to make it easier for our website to function.
  • Help us track the buyer journey, making it a more enjoyable buying process for them on our website.
  • Help us drive revenue against competitors such as Amazon and Wal-Mart.
No photo available
  • Mass emailing
  • Great Gmail and Salesforce integrations
  • Quick and easy to add users to flows on the fly
Andrew Reese profile photo

Cons

  • Some of the terms used are a learning process for our team, but the site is easy to navigate.
  • Although the site is easier to navigate, it has a lot of facets that take time to learn where elements are saved.
No photo available
  • It would be helpful to have an easier way to execute all of the flows at once instead of going through each one individually
  • Has some great features within the SFDC integration, but it could use some additional sorting options
Andrew Reese profile photo

Likelihood to Renew

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Groove10.0
Based on 1 answer
Groove does everything that we need it to do at a fraction of the cost of competitors. Their customer support team is top-notch and we always get our questions answered in a timely manner. We have had nothing but success working with Groove
Greg Larsen profile photo

Support

No score
No answers yet
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Groove9.5
Based on 2 answers
It's outstanding. Very easy to get the developers on the line and helping you. They are genuinely curious and interested in improving their platform for their users - they're super sincere and kind and lovely. Absolutely LOVE THEM.
Gretchen Barton profile photo

Alternatives Considered

Oracle is not user-friendly. It is outdated and confusing, also makes it hard to enter in and out of certain tabs/areas within the platform. 6sense is more in-depth and has more functional abilities compared to Salesforce.
No photo available
This is the only tool I've used.
Andrew Reese profile photo

Return on Investment

  • It is easier to monitor our ROI on certain campaigns, departments, subclasses, within our sites.
  • We have less issues with launching campaigns correctly and the site crashing on us while processing and developing these campaigns.
No photo available
  • Increased customer engagement
  • Increased productivity (takes a lot less time to send emails)
  • The insight tool provides great analytics into what's working and what's not
Andrew Reese profile photo

Pricing Details

6sense

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Groove

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details