What users are saying about
5 Ratings
5 Ratings
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Score 1.9 out of 100
6 Ratings
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Score 9 out of 100

Attribute Ratings

  • Cin7 Orderhive is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

1.9

Acctivate

19%
2 Ratings
9.0

Cin7 Orderhive

90%
6 Ratings

Usability

Acctivate

N/A
0 Ratings
1.0

Cin7 Orderhive

10%
1 Rating

Support Rating

Acctivate

N/A
0 Ratings
1.0

Cin7 Orderhive

10%
1 Rating

Likelihood to Recommend

Alterity, Inc.

Acctivate is best suited for very basic inventory needs. It syncs up well with Standalone Quickbooks and tracks physical inventory really well. I wouldn't recommend it if you need a complex suite for a larger business. Needs a lot of improvement. If you need a vendor, purchasing, PO system - I would suggest looking elsewhere.
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Cin7

It is well suited for small businesses because it is very user-friendly, works very well, and has great customer support. You do not need an IT department to be able to use and work with it. It might not work for companies with complex supply chain management because it lacks some features that might be important for that.
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Pros

Alterity, Inc.

  • User availability
  • search functions
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Cin7

  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
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Cons

Alterity, Inc.

  • Sales rep honesty
  • Sell products that actually work
  • Needs better support
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Cin7

  • Customer service is the worst we have ever experienced.
  • Completing promises.
  • Doing tasks on time.
  • Providing software that functions as promised.
  • Extremely poor onboard training (impatient and arrogant).
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Pricing Details

Acctivate

Starting Price

Editions & Modules

Acctivate editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Cin7 Orderhive

    Starting Price

    $95 per month

    Editions & Modules

    Cin7 Orderhive editions and modules pricing
    EditionModules
    Essentials$951
    Standard$1952
    Enhanced$2953
    Enterprise$5004

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Alterity, Inc.

    No answers on this topic

    Cin7

    Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
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    Support Rating

    Alterity, Inc.

    No answers on this topic

    Cin7

    The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
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    Alternatives Considered

    Alterity, Inc.

    Acctivate is at the bottom of the list. It is old and outdated.
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    Cin7

    Orderhive attempts to do too many features, and each of those features is totally underdeveloped. The reason for choosing the Orderhive plus/enterprise solution in the first place, was so that we would be able to strengthen these features in our custom implementation, as well as additional custom business processes. Unfortunately, since Orderhive has been unable to deliver on this, the entire effort has been a loss.
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    Return on Investment

    Alterity, Inc.

    • More Accountability
    • Inventory Accuracy
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    Cin7

    • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
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    Screenshots

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