Acronis Cyber Cloud for Enterprise (discontinued) vs. ConnectWise BCDR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acronis Cyber Cloud for Enterprise (discontinued)
Score 10.0 out of 10
N/A
Acronis Cyber Cloud for Enterprise was a multi-tier platform for data protection services with access to a suite of integrated services like secure backup, files sync and share, ransomware protection, blockchain-based notarization and data verification, and disaster recovery. It is now a legacy product.N/A
ConnectWise BCDR
Score 9.0 out of 10
N/A
ConnectWise BCDR (formerly Recover, or Continuum) is a combination of disaster recovery technology and Continuum's NOC with 24x7 monitoring and troubleshooting support, supporting MSPs with extended BDR capacity. Continuum was acquired by ConnectWise in late 2019.N/A
Pricing
Acronis Cyber Cloud for Enterprise (discontinued)ConnectWise BCDR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Acronis Cyber Cloud for Enterprise (discontinued)ConnectWise BCDR
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acronis Cyber Cloud for Enterprise (discontinued)ConnectWise BCDR
Top Pros
Top Cons

No answers on this topic

Best Alternatives
Acronis Cyber Cloud for Enterprise (discontinued)ConnectWise BCDR
Small Businesses
Carbonite Safe
Carbonite Safe
Score 10.0 out of 10

No answers on this topic

Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.8 out of 10
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Acronis Cyber Cloud for Enterprise (discontinued)ConnectWise BCDR
Likelihood to Recommend
9.1
(1 ratings)
9.0
(2 ratings)
Support Rating
9.1
(1 ratings)
7.0
(1 ratings)
User Testimonials
Acronis Cyber Cloud for Enterprise (discontinued)ConnectWise BCDR
Likelihood to Recommend
Acronis
Acronis Cyber Cloud is well suited in any environment where backup is needed. Whether it is backing up a single workstation, 10 servers, or replicating a Virtual machine to another Virtual Host.
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ConnectWise
Continuum is well suited for an MSP who has several clients running backups. Everyone knows how important backups are. Having Continuum Recover helps eliminate the need for a full-time employee to check backups. Backups can take a long time to check daily manually, but Continuum Recover helps eliminate that need.
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Pros
Acronis
  • Image backup.
  • File folder backup.
  • Virtual machine replication.
  • Workstation backup.
  • Server backup.
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ConnectWise
  • The platform offers a powerful feature set that includes block-level backup, granular file recovery, and more.
  • Not only we are able to recover data from our customers, but we're also able to backup and continue business operations whether a single or an entire server goes down.
  • All our server and desktop patching is properly managed and tested.
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Cons
Acronis
  • We would like to see a Virtual Machine test option to test the ability to boot your backups as seen in some competing backup softwares.
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ConnectWise
  • Navigating the user interface can be tricky.
  • I look forward to new features coming out this year.
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Support Rating
Acronis
Support has been helpful when we have had to reach out. We have not had to contact support that much so I do not have much feedback on them. I met the support team at the Cyber Summit and they are all very nice, smart individuals.
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ConnectWise
Support is pretty good. The issue is that they don't have any SLA so they get to you whenever. Though, if you hound them, they usually bump you up in the chain and get back to you. Their techs are fairly knowledgeable. Occasionally the first level support isn't the best, but once it bumps up to the next level, they are good.
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Alternatives Considered
Acronis
Acronis is by far much easier to configure and gain access to cloud resources. Acronis is cloud only whereas Veeam requires an on prem server. We tested both and have found that we were unable to accomplish our goals utilizing Veeam.
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ConnectWise
We evaluated Infrascale, and that was a really bad product. When it worked, it was fine. But when it didn't, nobody knew what was going on. Seeing green checkmarks usually means good, but not with Infrascale. You really had to dig into each job to see if they were successful. There was way too much time consumption. That issue is eliminated with Continuum Recover
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Return on Investment
Acronis
  • Acronis has made our backup process much smoother.
  • Less tech time needed to configure backups.
  • Less tech time needed to restore backups.
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ConnectWise
  • Cloud-based replication and recovery.
  • Unlimited storage.
  • Instant virtualization.
  • Low fixed monthly price per protected server or desktop.
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ScreenShots