What users are saying about

Actionspace

3 Ratings

Apptivo

4 Ratings

Actionspace

3 Ratings
Score 9 out of 101

Apptivo

4 Ratings
Score 8 out of 101

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Likelihood to Recommend

Actionspace

When you have many projects with different people on them Actionspace is well suited to handle that
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Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
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Feature Rating Comparison

Project Management

Actionspace
6.9
Apptivo
Task Management
Actionspace
8.0
Apptivo
Resource Management
Actionspace
4.0
Apptivo
Gantt Charts
Actionspace
7.0
Apptivo
Scheduling
Actionspace
5.0
Apptivo
Workflow Automation
Actionspace
6.0
Apptivo
Team Collaboration
Actionspace
6.0
Apptivo
Support for Agile Methodology
Actionspace
6.0
Apptivo
Support for Waterfall Methodology
Actionspace
7.0
Apptivo
Document Management
Actionspace
7.0
Apptivo
Email integration
Actionspace
7.0
Apptivo
Mobile Access
Actionspace
8.0
Apptivo
Timesheet Tracking
Actionspace
9.0
Apptivo
Change request and Case Management
Actionspace
8.0
Apptivo
Budget and Expense Management
Actionspace
8.0
Apptivo

Professional Services Automation

Actionspace
8.0
Apptivo
Quotes/estimates
Actionspace
8.0
Apptivo
Invoicing
Actionspace
8.0
Apptivo
Project & financial reporting
Actionspace
8.0
Apptivo
Integration with accounting software
Actionspace
8.0
Apptivo

Sales Force Automation

Actionspace
Apptivo
4.7
Customer data management / contact management
Actionspace
Apptivo
8.7
Workflow management
Actionspace
Apptivo
6.8
Territory management
Actionspace
Apptivo
4.5
Opportunity management
Actionspace
Apptivo
4.5
Integration with email client (e.g., Outlook or Gmail)
Actionspace
Apptivo
6.0
Quote & order management
Actionspace
Apptivo
1.0
Interaction tracking
Actionspace
Apptivo
1.8
Channel / partner relationship management
Actionspace
Apptivo
4.5

Customer Service & Support

Actionspace
Apptivo
5.7
Case management
Actionspace
Apptivo
7.7
Help desk management
Actionspace
Apptivo
3.6

Marketing Automation

Actionspace
Apptivo
4.5
Lead management
Actionspace
Apptivo
4.5
Email marketing
Actionspace
Apptivo
4.5

CRM Project Management

Actionspace
Apptivo
7.3
Task management
Actionspace
Apptivo
8.7
Billing and invoicing management
Actionspace
Apptivo
4.5
Reporting
Actionspace
Apptivo
8.7

Customization

Actionspace
Apptivo
6.4
Custom fields
Actionspace
Apptivo
6.4
Custom objects
Actionspace
Apptivo
6.4

Security

Actionspace
Apptivo
9.8
Single sign-on capability
Actionspace
Apptivo
9.9
Role-based user permissions
Actionspace
Apptivo
9.7

Platform

Actionspace
Apptivo
9.7
Mobile access
Actionspace
Apptivo
9.7

Pros

  • User customization for each individual and their responsibilities
  • Great support staff and update capabilities
  • You can see the early stages of the project and see it through in a clean and organized way
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  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
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Cons

  • Sometimes anyone who has touched a project still receive notification even if they don't need it
  • Having to manually enter information from other areas
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  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
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Usability

No score
No answers yet
No answers on this topic
Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
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Implementation

No score
No answers yet
No answers on this topic
Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
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Alternatives Considered

No answers on this topic
Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
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Return on Investment

  • ROI
  • tracking
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  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
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Pricing Details

Actionspace

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Actionspace Editions & Modules
Actionspace
Additional Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details