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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Target

    Score8.3 out of 10
    N/AAdobe Test and Target is an A/B, multi-variate testing platform which Adobe acquired as part of the Omniture platform in 2009. It is now part of the Adobe Marketing Cloud. It offers tight integration with Adobe analytics and content management products.N/A

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Zoho CRM

    Score8.4 out of 10
    N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Adobe TargetNimbleZoho CRM
    Editions & Modules
    No answers on this topic
    Business
    $19.00
    Per User Per Month
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Adobe TargetNimbleZoho CRM
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup fee$14 /user/month
    Additional Details———
    More Pricing Information
    Community Pulse
    Adobe TargetNimbleZoho CRM
    Considered Multiple Products
    Adobe
    No answer on this topic
    Nimble
    Chose Nimble
    To help track products for the most demanding clients, Nimble has been an inspiration. With this tool, we can easily manage our customers and leads. This tool has many themes and templates for sending emails and notifications. In contrast to other CRM programs, Nimble is a …
    Incentivized
    Chose Nimble
    Nimble is much better than Salesmate as it's user interface having many features and helping me to manage all day-to-day activities easily without any interruption.
    Incentivized
    Chose Nimble
    I selected Nimble for the group message integration and social media integration. The other tools that I looked at had restrictions that kept me from the ease of managing my customers. Prospecting is a big part of my business, and having the triggers for contact from Nimble is …
    Incentivized
    Chose Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we …
    Incentivized
    Chose Nimble
    ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    15 Answers
    89%
    Would buy again
    16 Answers
    93%
    Would buy again
    232 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    12 Answers
    88%
    Delivers good value for the price
    15 Answers
    97%
    Delivers good value for the price
    233 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    89%
    Happy with the feature set
    16 Answers
    96%
    Happy with the feature set
    238 Answers
    Lived up to sales and marketing promises
    75%
    Lived up to sales and marketing promises
    9 Answers
    94%
    Lived up to sales and marketing promises
    16 Answers
    95%
    Lived up to sales and marketing promises
    189 Answers
    Implementation went as expected
    47%
    Implementation went as expected
    8 Answers
    94%
    Implementation went as expected
    17 Answers
    87%
    Implementation went as expected
    187 Answers
    Features
    Adobe TargetNimbleZoho CRM
    Testing and Experimentation
    Comparison of Testing and Experimentation features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    8.0
    18 Ratings
    5% below category average
    Nimble
    -
    Ratings
    Zoho CRM
    -
    Ratings
    a/b experiment testing9.318 Ratings00 Ratings00 Ratings
    Split URL testing8.617 Ratings00 Ratings00 Ratings
    Multivariate testing7.817 Ratings00 Ratings00 Ratings
    Multi-page/funnel testing8.314 Ratings00 Ratings00 Ratings
    Cross-browser testing8.39 Ratings00 Ratings00 Ratings
    Mobile app testing8.57 Ratings00 Ratings00 Ratings
    Test significance8.415 Ratings00 Ratings00 Ratings
    Visual / WYSIWYG editor7.315 Ratings00 Ratings00 Ratings
    Advanced code editor6.414 Ratings00 Ratings00 Ratings
    Page surveys8.77 Ratings00 Ratings00 Ratings
    Visitor recordings8.59 Ratings00 Ratings00 Ratings
    Preview mode8.116 Ratings00 Ratings00 Ratings
    Test duration calculator7.916 Ratings00 Ratings00 Ratings
    Experiment scheduler8.315 Ratings00 Ratings00 Ratings
    Experiment workflow and approval7.612 Ratings00 Ratings00 Ratings
    Dynamic experiment activation7.412 Ratings00 Ratings00 Ratings
    Client-side tests7.915 Ratings00 Ratings00 Ratings
    Server-side tests7.410 Ratings00 Ratings00 Ratings
    Mutually exclusive tests7.816 Ratings00 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    8.2
    18 Ratings
    7% below category average
    Nimble
    -
    Ratings
    Zoho CRM
    -
    Ratings
    Standard visitor segmentation7.918 Ratings00 Ratings00 Ratings
    Behavioral visitor segmentation7.417 Ratings00 Ratings00 Ratings
    Traffic allocation control8.418 Ratings00 Ratings00 Ratings
    Website personalization9.216 Ratings00 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    8.0
    18 Ratings
    8% below category average
    Nimble
    -
    Ratings
    Zoho CRM
    -
    Ratings
    Heatmap tool7.58 Ratings00 Ratings00 Ratings
    Click analytics7.515 Ratings00 Ratings00 Ratings
    Scroll maps8.88 Ratings00 Ratings00 Ratings
    Form fill analysis8.28 Ratings00 Ratings00 Ratings
    Conversion tracking8.515 Ratings00 Ratings00 Ratings
    Goal tracking8.117 Ratings00 Ratings00 Ratings
    Test reporting7.918 Ratings00 Ratings00 Ratings
    Results segmentation8.316 Ratings00 Ratings00 Ratings
    CSV export8.115 Ratings00 Ratings00 Ratings
    Experiments results dashboard7.218 Ratings00 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    -
    Ratings
    Nimble
    8.5
    30 Ratings
    8% above category average
    Zoho CRM
    8.7
    289 Ratings
    10% above category average
    Customer data management / contact management00 Ratings9.529 Ratings8.7280 Ratings
    Workflow management00 Ratings8.428 Ratings8.6267 Ratings
    Territory management00 Ratings8.724 Ratings8.9197 Ratings
    Opportunity management00 Ratings8.128 Ratings8.4254 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.429 Ratings8.4249 Ratings
    Contract management00 Ratings8.523 Ratings8.9204 Ratings
    Quote & order management00 Ratings6.621 Ratings9.0204 Ratings
    Interaction tracking00 Ratings9.227 Ratings9.0250 Ratings
    Channel / partner relationship management00 Ratings8.126 Ratings8.7193 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    -
    Ratings
    Nimble
    8.1
    22 Ratings
    5% above category average
    Zoho CRM
    8.9
    222 Ratings
    14% above category average
    Case management00 Ratings7.922 Ratings8.7214 Ratings
    Call center management00 Ratings8.220 Ratings8.6173 Ratings
    Help desk management00 Ratings8.321 Ratings9.3190 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    -
    Ratings
    Nimble
    8.7
    27 Ratings
    12% above category average
    Zoho CRM
    8.5
    267 Ratings
    9% above category average
    Lead management00 Ratings8.426 Ratings8.8262 Ratings
    Email marketing00 Ratings9.026 Ratings8.2220 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    -
    Ratings
    Nimble
    8.2
    29 Ratings
    6% above category average
    Zoho CRM
    8.6
    264 Ratings
    11% above category average
    Task management00 Ratings8.529 Ratings8.3249 Ratings
    Billing and invoicing management00 Ratings8.418 Ratings8.7181 Ratings
    Reporting00 Ratings7.725 Ratings8.7243 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    -
    Ratings
    Nimble
    8.9
    27 Ratings
    15% above category average
    Zoho CRM
    8.6
    259 Ratings
    12% above category average
    Forecasting00 Ratings8.923 Ratings8.7217 Ratings
    Pipeline visualization00 Ratings8.827 Ratings8.2236 Ratings
    Customizable reports00 Ratings9.023 Ratings8.8250 Ratings
    Customization
    Comparison of Customization features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    -
    Ratings
    Nimble
    8.6
    29 Ratings
    12% above category average
    Zoho CRM
    8.4
    278 Ratings
    9% above category average
    Custom fields00 Ratings9.029 Ratings8.7276 Ratings
    Custom objects00 Ratings8.322 Ratings8.1223 Ratings
    Scripting environment00 Ratings8.518 Ratings9.2179 Ratings
    API for custom integration00 Ratings8.820 Ratings7.7204 Ratings
    Security
    Comparison of Security features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    -
    Ratings
    Nimble
    9.3
    26 Ratings
    10% above category average
    Zoho CRM
    8.2
    267 Ratings
    2% below category average
    Single sign-on capability00 Ratings9.424 Ratings7.7232 Ratings
    Role-based user permissions00 Ratings9.324 Ratings8.7262 Ratings
    Social CRM
    Comparison of Social CRM features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    -
    Ratings
    Nimble
    8.4
    29 Ratings
    11% above category average
    Zoho CRM
    8.5
    166 Ratings
    12% above category average
    Social data00 Ratings8.429 Ratings8.7165 Ratings
    Social engagement00 Ratings8.429 Ratings8.4157 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    -
    Ratings
    Nimble
    8.8
    25 Ratings
    15% above category average
    Zoho CRM
    8.8
    211 Ratings
    15% above category average
    Marketing automation00 Ratings8.725 Ratings8.9208 Ratings
    Compensation management00 Ratings8.919 Ratings8.8139 Ratings
    Platform
    Comparison of Platform features of Adobe Target and Nimble and Zoho CRM
    Feature
    Adobe Target
    -
    Ratings
    Nimble
    8.3
    27 Ratings
    9% above category average
    Zoho CRM
    8.3
    231 Ratings
    9% above category average
    Mobile access00 Ratings8.327 Ratings8.3231 Ratings
    Best Alternatives
    Adobe TargetNimbleZoho CRM
    Small Businesses
    Google Optimize
    Score6.7 out of 10
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    AB Tasty
    Score8.6 out of 10
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Google Content Experiments (discontinued)
    Score7.3 out of 10
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Adobe TargetNimbleZoho CRM
    Likelihood to Recommend
    8.4
    (46 ratings)
    7.0
    (33 ratings)
    9.1
    (312 ratings)
    Likelihood to Renew
    6.3
    (24 ratings)
    7.0
    (3 ratings)
    7.6
    (42 ratings)
    Usability
    8.1
    (14 ratings)
    8.0
    (19 ratings)
    7.8
    (172 ratings)
    Availability
    6.1
    (4 ratings)
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    8.0
    (3 ratings)
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    3.5
    (9 ratings)
    9.8
    (19 ratings)
    6.1
    (69 ratings)
    In-Person Training
    8.1
    (3 ratings)
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    6.1
    (3 ratings)
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    7.2
    (5 ratings)
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    7.8
    (13 ratings)
    User Testimonials
    Adobe TargetNimbleZoho CRM
    Likelihood to Recommend
    Adobe
    If you're using the Adobe stack and tools to power your website, Target is a great solution to implement. I've utilized Target within two organizations, one running on Adobe Experience Manager (AEM), and the other on Adobe Magento. I don't see how companies could harness the full capacity of Target without also having Adobe Analytics integrated. This is their 'secret sauce' and might not be a good solution for companies who are invested in Google Analytics 360. Integration was straightforward but did require support from the Adobe team to implement successfully. While Target is a great tool for digital teams to support, you'll need your tech team aligned and available to support implementation.
    Incentivized
    Read full review
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Zoho
    Interfacing with our target clients at the correct minute is crucial in today's society. Another valuable include is its capacity to coordinated with other programs. It helps me in keeping track of the every day work emails I send to my colleagues or get. Zoho CRM makes it straightforward to consequence or send out information agreeing to our needs. Zoho makes a difference keep in mind individuals by means of e-mail and pop-ups, which dispenses with the issue of overlooking follow-ups and reminders. This not as it were helps within the organization of this incredible instrument but moreover within the execution of data.
    Incentivized
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    Pros
    Adobe
    • This application gives us an incredible integration with Adobe Analytics that allows its operation to be the best and determine the performance of our website.
    • It offers us an analysis based on user behavior and a web page customization option to adapt and meet the needs of those users.
    Incentivized
    Read full review
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Zoho
    • Hooks into our website and can import data from forms.
    • Has great automation tools built in.
    • Reporting features are great.
    • Easy to learn, makes it easy for us to onboard new users onto it.
    • Fairly customizable. We have fine tuned it to work the way we need it to.
    Incentivized
    Read full review
    Cons
    Adobe
    • This is something a lot of testing tools struggle with, but I think the WYSIWYG ("What you see is what you get") editor - or Visual Experience Composer (VEC) in Adobe terminology - could definitely use some work. It's a struggle to execute many tests beyond simple copy, color, placement changes, and even the features that do exist are often clunky if not altogether broken.
    • The interface itself can be a bit counterintuitive in certain parts. If you are familiar with other tools, it's likely middle of the road in this respect; think much easier to understand than Monetate for instance, but a far cry from the simplicity of an Optimizely.
    • It can be a bit buggy from time to time. The worst example is the frequency at which the tool will fail to save due to an error, but not inform you of this until you try to save, at which point your only option is to log out, log back in, and make all of your updates once again. It can become an extreme pain point at times, and I personally have just gotten into the habit of saving every couple of minutes to avoid a massive loss of productivity.
    Incentivized
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    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Zoho
    • Need some way to switch a field type without losing the pre-existing data.
    • The settings controls should be broken out differently - I don't like that I can't keep some users from exporting all contact records (i.e., the entire Contacts module) because if the export function is turned off, the export function of Reports for those same modules is also blocked.
    • Frustrating that only 3 custom lookup fields are allowed per module in our license.
    Incentivized
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    Likelihood to Renew
    Adobe
    We have a team of people trained on how to use the application and it integrates well with the other Adobe products we use. Our future roadmap of testing will require some complex scenarios which we hope Target will be able to accomplish
    Read full review
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Zoho
    i have already renewed my subscription twice. I am in the 3rd Year now. I have been using it for a while and have been recommending to my friends as well.. have attended ZOHOLICs the annual program of zoho and it gave me new insights of managing the crm solutoin.
    Incentivized
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    Usability
    Adobe
    The recent UI update is a complete mess. It is difficult to navigate and find features that previously existed. The reactiveness of the page depending on window size is also ridiculous and it is absurd that depending on how large your window is, entire columns of functions will disappear with no indication that they are missing. The usability of the tool has fallen off a cliff.
    Incentivized
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    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
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    Zoho
    The methodology of the 'out of the box' user interface is fairly easy to learn. In some cases however, the interface is not consistent throughout the software. Upgrades to the interface has certainly improved some of this--- but now we are seeing the same kinds of inconsistencies across Zoho apps, particularly those more recently added to their platform. This issue is not major in that everybody on staff seems able to learn how to work the programs--- it's just annoying and less than efficient when inconsistent user interfaces or inconsistent terms are used in the programs and/or the requisite documentation.
    Incentivized
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    Reliability and Availability
    Adobe
    i don't think we use the full functionalities of the tool, but to use the full functions, it's almost impossible (Too hard)
    Read full review
    Nimble
    No answers on this topic
    Zoho
    In my many years using Zoho, I think there were only 1 or 2 days when there was something happening and I was not able to log in. Sure, it wasn't fun and we all panicked a bit, but right after that, all was well and work-life continued. Being cloud based, I'm never worried about losing my iPhone, iPad or Laptop as I know I can log in anywhere on any device and workflow won't stop.
    Incentivized
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    Performance
    Adobe
    The bottleneck is never the software program
    Read full review
    Nimble
    No answers on this topic
    Zoho
    I don't recall every having any issues with a page not loading due to it being a Zoho issue. Anytime I've had any issues with something being wonky, I clear cache and that has always solved the problem. Or a simply computer reboot and we're back, hard at work. Look, I don't expect any product to delivery 100%, 100% of the time but if I had any consistent ongoing issues, I would have left many years ago. I still keep my eyes open to what is new but after a quick evaluation, I know Zoho will long be my home.
    Incentivized
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    Support Rating
    Adobe
    On several occasions, we have had the need to ask for help from the Adobe Target support team, and I must say that they have provided us with an excellent experience, as they take care of solving the problems quickly and with high precision
    Incentivized
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    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
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    Zoho
    We did the training and that was a huge waste of money. The information provided was basic and the instructor was sloppy (he even forgot to turn off his mic when he used the restroom - no one should ever hear what we heard). I offered up a 9 because we were able to find what we needed on your website.
    Incentivized
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    In-Person Training
    Adobe
    The instructor that came to train us was awesome and this training was very useful. I would recommend it for anyone who is going to be using this software. I only mark it lower because it is an added expense to an already expensive product, and a lot of the training covered the "Target" portion of the software (which again, we didn't use)
    Read full review
    Nimble
    No answers on this topic
    Zoho
    I attended a Zoho-Holics event in Austin, TX, several years ago, and it blew my mind. So many industries were represented using Zoho in so many different ways. It was unbelievable all that I learned from that experience, as there were features that I wasn't aware of that I immediately started using. Best of all, the trainers were patient and knowledgeable
    Incentivized
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    Online Training
    Adobe
    The training was very easy to understand, however it would have been more useful to my development team than me. It was also primarily over-the-phone, which is never as easy to follow as in-person. We ended up scheduling and paying for an in-person training session to supplement the online/phone training because it wasn't helpful enough.
    Read full review
    Nimble
    No answers on this topic
    Zoho
    There is an endless supply of YouTube videos from Zoho and the many Zoho partners/consultants. Plus, Zoho has it's own library of training videos and webinars to learn from plus an entire community at the ready to answer any questions. While Zoho has been available for many years, there are constantly new training videos and webinars available for the novice and the experienced users.
    Incentivized
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    Implementation Rating
    Adobe
    Implement using a global mBox on the page so you can change any and everything over the traditional method. Traditional method is good if you do not have technical web dev resources, do not know Javascript/jQuery, or you have money to blow on mBox calls. Global deployment reduces mBox calls and allows you to touch many parts of the page easily. A lot more customizable
    Read full review
    Nimble
    No answers on this topic
    Zoho
    When you switch CRMs, you can automatically assume everything isn’t going to match up correctly. We had used Salesforce for 10+ years and had a ton of data and customizations. It was not a clean transfer, but we were able to sort it all out. The only issue that really bothered me was Zoho support. Even simple questions couldn’t be answered over chat, and we would have some team members try for hours to find the right answer
    Incentivized
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    Alternatives Considered
    Adobe
    We seriously considered another software but because we use so many other Adobe products this made the most sense for us. If you are not dependent on other Adobe software and are a smaller company, in my opinion, Target may not be the best fit.
    Incentivized
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    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
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    Zoho
    Free user access was one reason to use it more than any other software. Also, for a mid-size organization, the Salesforce cost was a little higher, and Pipedrive was almost similar to Zoho. As we were already using Zoho, we found no urgency to switch.
    Incentivized
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    Contract Terms and Pricing Model
    Adobe
    No answers on this topic
    Nimble
    No answers on this topic
    Zoho
    I think Zoho CRM is priced at a reasonable amount. Simply put, you get what you pay for and Zoho does not disappoint. My organization is comfortable with what we pay and pleased with continually renewing the software. The billing frequency is just right. There are no complaints on our end
    Incentivized
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    Scalability
    Adobe
    No answers on this topic
    Nimble
    No answers on this topic
    Zoho
    We're still in the early stages of scaling this across departments. We have high aspirations of doing this, but it takes time to migrate to the new system and to help people get acquainted of doing their work in a different way thru Zoho.
    Incentivized
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    Professional Services
    Adobe
    No answers on this topic
    Nimble
    No answers on this topic
    Zoho
    In addition to being a user of Zoho CRM, we are a reseller as well. Often, at times our Partners request for on-boarding the platform configuration for them. During such requirements, we have utilized the Professional services team directly from the Zoho CRM team. Our partner feedback was quite positive, throughout.
    Incentivized
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    Return on Investment
    Adobe
    • We have been able to run specific A/B tests that have shown an increase in conversion, which in turn has led to very large banked sales numbers for the year.
    • We have been able to prove that using and automated Merchandising process did not decrease conversion. This allowed us to greatly increase efficiency by opening up resource time.
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    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
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    Zoho
    • because we are new to the CRM world, we wanted a product that was reasonably priced, yet had the features we were looking for
    • we have found a much higher customer engagement rate and ROI
    • we used to "lose" customers in our makeshift process. Now, all customers are being attended to.
    Incentivized
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    ScreenShots

    Zoho CRM Screenshots

    Screenshot of Deals - Cash in on all opportunities. Close more deals. Great sales management is all about prioritizing, tracking, and monitoring the deals in your pipeline. Zoho CRM gives you everything you need to manage deals across territories and sales structures.Screenshot of Activities - Keep track of all the tasks, meetings, calls, events, or activity records. Neatly organize the numerous records along with the activities associated to them such as follow-up, pre sales and post sales activities, phone conversations etc.