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RUN Powered by ADP® vs. ADP Streamline Payroll vs. OnPay

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    RUN Powered by ADP®

    Score9 out of 10
    Small Businesses (1-50 employees)
    The RUN Powered by ADP® cloud-based solution is used to pay employees. It also includes HR and hiring tools, as well as benefits, helping small businesses grow and manage their teams.N/A

    ADP Streamline Payroll

    Score6.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    ADP Streamline is a payroll and benefits administration offering specifically for companies with multi-national / global employees.N/A

    OnPay

    Score8.5 out of 10
    N/AOnPay's payroll and HR is designed for people who want to spend more time running their business, and less on back-office tasks. The application aims to enable users to: • Run payroll • Automate taxes • Track time and attendance • Let employees do more themselves • Simplify HR processes • Offer benefits in any state OnPay starts at $49 plus $6 per person each month. The monthly fee includes integrations with QuickBooks and Xero and time-tracking software, as…

    $49

    per month +$6 per month, per person

    Pricing
    RUN Powered by ADP®ADP Streamline PayrollOnPay
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    RUN Powered by ADP®ADP Streamline PayrollOnPay
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details——First month free, then $49 + $6 per employee each month.
    More Pricing Information
    Community Pulse
    RUN Powered by ADP®ADP Streamline PayrollOnPay
    Considered Multiple Products
    ADP
    Chose RUN Powered by ADP®
    The payroll side of RUN is pretty similarly useful as other products, but the HR side is definitely more useful. I appreciate the ability to talk with a rep about specific questions and the fact that there are so many articles, webinars, and podcasts available.
    Incentivized
    Chose RUN Powered by ADP®
    I selected ADP because I am able to process payroll and review and also receive my paystubs right to my door or direct deposit. I was with another company prior and the customer service and lack of service made me switch now I am happy.
    Incentivized
    ADP
    No answer on this topic
    OnPay
    Chose OnPay
    OnPay is less expensive than the larger HRIS payroll platforms, and same cost as Gusto Solo. But OnPay has better peer reviews than Gusto and I was impressed with their speed to onboard.
    Incentivized
    Chose OnPay
    Totally buried ADP Run in every way....
    Incentivized
    Chose OnPay
    We used TriNet for over 2 years then they did away with our product and tried to add a bunch of bells and whistles that we didn't need. It wasn't about the money, it was about how awful their sales and support approach was on why we left. That and they had "issues" and missed …
    Incentivized
    Chose OnPay
    OnPay had everything I would have gotten from ADP for a much better price. Ultimately, the price is what made me choose OnPay. I've stayed because of the quality of the product.
    Incentivized
    Chose OnPay
    I've also used 3py Payroll/staffing companies. I found those competitors clunky, slower in support, overly complicated, and overpriced. OnPay has been my favorite experience in Payroll over the past 20 years.
    Incentivized
    Chose OnPay
    The cost is much better.
    Incentivized
    Chose OnPay
    From employee controls, overall pricing, multiple pay runs per month, tax filings, WC services, ease of platform, and customer support, OnPay beats them in spades. I have worked with PayChex and QuickBooks for years. They are expensive and bundle items which increases prices. …
    Incentivized
    Chose OnPay
    ADP run was very slow and clunky. It probably has the ability to do a lot but the actual process of entering payroll was not user-friendly and literally took all Day sometimes. Onboarding with Paychex felt really repetitive and sometimes HR would have to enter information after …
    Incentivized
    Chose OnPay
    OnPay is more affordable and has all the same features I need.
    Incentivized
    Chose OnPay
    OnPay is much easier to use and much more cost effective.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    349 Answers
    100%
    Would buy again
    10 Answers
    99%
    Would buy again
    70 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    326 Answers
    100%
    Delivers good value for the price
    10 Answers
    99%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    348 Answers
    100%
    Happy with the feature set
    10 Answers
    99%
    Happy with the feature set
    70 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    267 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    99%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    273 Answers
    100%
    Implementation went as expected
    6 Answers
    100%
    Implementation went as expected
    70 Answers
    Features
    RUN Powered by ADP®ADP Streamline PayrollOnPay
    Payroll Management
    Comparison of Payroll Management features of RUN Powered by ADP® and ADP Streamline Payroll and OnPay
    Feature
    RUN Powered by ADP®
    8.4
    388 Ratings
    2% above category average
    ADP Streamline Payroll
    8.6
    11 Ratings
    4% above category average
    OnPay
    9.3
    71 Ratings
    12% above category average
    Pay calculation9.5374 Ratings9.211 Ratings9.767 Ratings
    Support for external payroll vendors8.6112 Ratings8.76 Ratings00 Ratings
    Off-cycle/On-Demand payment9.1278 Ratings9.03 Ratings00 Ratings
    Benefit plan administration8.3176 Ratings8.37 Ratings8.926 Ratings
    Direct deposit files9.5364 Ratings9.010 Ratings9.765 Ratings
    Salary revision and increment management8.8290 Ratings8.011 Ratings8.750 Ratings
    Reimbursement management5.138 Ratings7.87 Ratings9.733 Ratings
    Best Alternatives
    RUN Powered by ADP®ADP Streamline PayrollOnPay
    Small Businesses
    Patriot Payroll
    Score8.6 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    APS
    Score5.7 out of 10
    APS
    Score5.7 out of 10
    APS
    Score5.7 out of 10
    Enterprises
    ADP Streamline Payroll
    Score6.1 out of 10
    Workday Workforce Management
    Score8.1 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    RUN Powered by ADP®ADP Streamline PayrollOnPay
    Likelihood to Recommend
    9.0
    (459 ratings)
    8.8
    (15 ratings)
    8.5
    (71 ratings)
    Likelihood to Renew
    9.4
    (46 ratings)
    7.0
    (1 ratings)
    9.3
    (7 ratings)
    Usability
    9.2
    (37 ratings)
    10.0
    (1 ratings)
    8.8
    (42 ratings)
    Availability
    9.8
    (15 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    8.9
    (15 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    9.0
    (49 ratings)
    9.3
    (6 ratings)
    7.9
    (42 ratings)
    In-Person Training
    8.0
    (7 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Online Training
    9.3
    (7 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.9
    (31 ratings)
    -
    (0 ratings)
    9.7
    (4 ratings)
    Configurability
    7.6
    (12 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    9.0
    (5 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    9.3
    (16 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    8.6
    (11 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    8.5
    (12 ratings)
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    RUN Powered by ADP®ADP Streamline PayrollOnPay
    Likelihood to Recommend
    ADP
    As a small business with 50 employees, we were looking for a straightforward, reliable payroll system. ADP has fulfilled that goal for us. RUN Powered by ADP® offers a range of core payroll features, including automated tax calculations and compliance support, which are essential for our smaller organization. It allows us to have our payroll done by the office manager and not have to incur the added expense of hiring a payroll specialist.
    Read full review
    ADP
    For any business looking for a solid and reliable payroll system [ADP Streamline Payroll] is perfect. It is a little expensive but you certainly get what you pay for. It is easy to implement for your business and to get your employees set up. Gathers all of the needed tax documents and payroll stubs easily and makes them accessible.
    Incentivized
    Read full review
    OnPay
    OnPay works for me as a small business owner. It streamlines HR, Payroll and Employment Tax Filings - and it can be helpful in exploring benefit options with integrated partners. We run payroll for both of our companies through OnPay and haven't had any issues. The employees find it easy to use on their end, as well. The OnPay representatives are extremely proactive and communicate updates/changes in a very timely manner. If you have a substantial number of employees, it may be more efficient to look elsewhere due to cost.
    Incentivized
    Read full review
    Pros
    ADP
    • Payroll - running weekly payroll is easy and can be done from anywhere.
    • Reporting - Whether it is PTO or tax forms, reporting is critical. I like the favorites section too, for frequently run reports.
    • Background checks - the basic reporting provides a sense of relief that your new people are okay. It is easy to navigate.
    Incentivized
    Read full review
    ADP
    • They actually make the payments to the tax agencies for you, you don't have to manually do that yourself.
    • It does all the calculations of how much to withhold and pay for taxes for everyone.
    • It has certain reports and saves the employee tax information for everyone within the platform.
    Incentivized
    Read full review
    OnPay
    • Communication - From my first call I was so impressed at the level of care and compassion OnPay expressed. I was assigned specific employees who were available in the sign up process to walk me through each step and to answer all my questions. I know some of my questions were probably "stupid" but OnPay never minded answering them and I was always treated with respect.
    • On Boarding - The nightmare I had experienced with a competitor became a dream with OnPay. They said if I would authorize them to sign onto my account they would take care of the sign up process. And they did!!! They also did it correctly. All of the numbers and information was error free. The only information I was required was input was direct deposit bank information.
    • Resolving an Issue - I have only had one issue that needed to be resolved. The person I talked to had to check with another person for an answer but she stayed on the line with me to make sure the problem was resolved. Then I received a follow up email outlining exactly what action they had taken.
    • Ease of using the website - I can find what I am looking for! I like the verification code. And every time I sign on to my account the red heart by our company name makes me smile.
    Incentivized
    Read full review
    Cons
    ADP
    • I do wish there were additional custom deductions available rather than a limited amount.
    • Sometimes employees have trouble accessing their account after the initial invite has been sent.
    • Sometimes employee accounts get locked due to a reused email if their profile is deleted before they've signed up. Only a call to support can correct it.
    Incentivized
    Read full review
    ADP
    • Happens rarely, but sometimes Customer Service has to look up an answer. I would prefer they simply upgrade my call to someone who knows the answer.
    • If you are going through a huge company change, let them know ahead of time so you can get a timeline of when changes should and can be done. Implementation of a new company takes considerable time.
    • Offer more LIVE webinars to get more interaction. Listening to webinars, not so exciting and you can't ask questions while you are listening.
    Incentivized
    Read full review
    OnPay
    • You can add additional additions or benefit items such as a car allowance. The process required me to contact a representative as that wasn't as easy to navigate.
    • The process for handling additional withholdings for pre-payed taxes required support to ensure the calculations were accurate.
    • Process for on-boarding is a little tricky if you don't start the process from the point of hire. You can add various things easily but it reflects differently in terms of completion of an Employee file.
    Read full review
    Likelihood to Renew
    ADP
    It is much better than the payroll system I used previously. The integrations that RUN has for on-boarding new hires are very convenient when they work properly. It saves a tremendous amount of time being able to email a link to new employees that allows them to enter much of their own demographic information. Payroll feature alerts me when someone's pay is significantly less or more than usual.
    Incentivized
    Read full review
    ADP
    Without knowing what the competitors offer I can only give a limited opinion.
    Incentivized
    Read full review
    OnPay
    We have used OnPay for a few years now and we do continue to renew our annual use of OnPay. We are only a small organization and although OnPay provides a lot of additional services that larger organizations might ind useful, OnPay still meets our limited requirements of running bi-weekly payroll and submitting our quarterly state and federal tax documents, and at a price that we still find affordable.
    Incentivized
    Read full review
    Usability
    ADP
    I have been using this system for years and they have actually made it easier and easier. The system is always making great upgrades that don't necessarily require any additional information or training. I love when I log in and see a new feature or button that I get to use to make my life easier!
    Incentivized
    Read full review
    ADP
    So far, ADP Streamline Payroll has provided me accurate computation of my compensation. And never had any problems with it.
    Incentivized
    Read full review
    OnPay
    For a one geography business in a larger metro area not planning to expand tax geographies or do anything other than the same-ol, same-ol, then I think OnPay is great. Their biggest issue is tax support responsiveness - it's simply unacceptable yet they seem to not be concerned about it at all.
    Read full review
    Reliability and Availability
    ADP
    We've had very little issue with RUN availability, only a couple times there were outages when least expected which occurred on our actual payroll due date
    Incentivized
    Read full review
    ADP
    No answers on this topic
    OnPay
    OnPay immediately responds to any of my inquiries.
    Incentivized
    Read full review
    Performance
    ADP
    ADP Run loads a bit slowly at times, once I put in my credentials. However, that said, I think my perception of the time it takes is impacted by our "instant gratification" expectation of being able to get into everything quickly.
    Incentivized
    Read full review
    ADP
    No answers on this topic
    OnPay
    No complaints on OnPay's integration with Xero.
    Incentivized
    Read full review
    Support Rating
    ADP
    I appreciated having that issue finally take care of. it was extremely disheartening to see the issue had not been resolved. I also had my employees looking to me and thinking I was not trying to resolve the issue so it reflected poorly on my character. I do not know if i was because of a miscommunication, but nonetheless I was happy it was taken care of
    Incentivized
    Read full review
    ADP
    I give this a 9 rating because the customer support is great. I have had issues that needed to be solved very quickly and they are always so eager to help. They can give you a solution to your problem and if they try everything and still can't, they will connect you with someone that can or will.
    Incentivized
    Read full review
    OnPay
    As mentioned previously, I appreciate the Chat feature and have used it several times. I've also used the help database and found it wonderful. And I've had many email support interactions. Every time I've interacted with many individuals from the support team including...(who has helped me a number of times). The interactions have been professional and courteous and extremely helpful. Often they're able to resolve my problems and questions very quickly. OnPay has provided great support to our team here at Strike Visuals.
    Incentivized
    Read full review
    In-Person Training
    ADP
    they helped up with the 1st payroll after that we were fine - it is very user friendly- they wanted to be sure everything had imported correctly.
    Incentivized
    Read full review
    ADP
    No answers on this topic
    OnPay
    No answers on this topic
    Online Training
    ADP
    very easy to learn i think it took maybe one payroll to have it down and we were up and running
    Incentivized
    Read full review
    ADP
    No answers on this topic
    OnPay
    No answers on this topic
    Implementation Rating
    ADP
    The implementation of the system was easy. I was given the time frames and was assisted with the first payroll
    Read full review
    ADP
    No answers on this topic
    OnPay
    Easy to implement and easy to convert any other payroll reports to the OnPay system when making the switch
    Incentivized
    Read full review
    Alternatives Considered
    ADP
    Paychex was the last company we were using before the switch. We had so many issues that we could not get resolved that I had contacted corporate twice. They had our out of state payroll taxes so messed up that we wound up getting our bank account frozen for non-payment. It was really bad and I have had absolutely no issues with RUN Powered by ADP® since the switch.
    Incentivized
    Read full review
    ADP
    ADP Streamline Payroll has a great stack for employers looking to provide all of the basic payroll benefits to employees. I think ADP excels with its UX/UI, which is typically a problem for this industry. It's fairly easy to set up and use, compared to other systems. Try it out!
    Incentivized
    Read full review
    OnPay
    OnPay is tremendously less expensive and technically superior to Quickbooks in my opinion. OnPay is less expensive and offered the ease of managing a restaurant payroll that was better in my opinion than When I Work. My experience when evaluating all of the payroll products that I felt the company could afford was that OnPay had a superior staff of professionals who knew their product and could explain how to use it most clearly.
    Incentivized
    Read full review
    Scalability
    ADP
    Every summer, we hire three new college interns who have to be entered into the system. They can enter their information themselves, which takes a load off me. The onboarding is quite straightforward, and today's college kids are techy enough to be able to understand it.
    Incentivized
    Read full review
    ADP
    No answers on this topic
    OnPay
    OnPay works.
    Incentivized
    Read full review
    Return on Investment
    ADP
    • RUN Powered by ADP® has had a meaningful impact on our business by reducing administrative time and lowering compliance risk. Automating payroll and tax filings has saved several hours per pay period that would otherwise be spent on manual calculations, tracking deadlines, and preparing filings. This time savings allows us to focus more on operations and client work.
    • The platform’s automated tax handling has also reduced the likelihood of penalties or missed filings, which provides financial and operational stability. While the cost of the service can increase as add‑ons are introduced, the reliability of payroll processing and compliance support offsets much of that expense.
    • Overall, RUN Powered by ADP® has contributed to smoother operations, fewer errors, and more predictable payroll cycles, which supports our broader goals of efficiency and compliance.
    Incentivized
    Read full review
    ADP
    • ADP Streamline was just a function to us so I can't really say it had a positive or negative effect on our business objectives. We went with Streamline because we already were with ADP. We didn't really shop.
    • Because of the great rep we had we were able to get a more positive response from our German staff to their pay. Before I came on board there were a lot of payroll errors which had an effect on staff morale. With help from the rep we were able to improve our accuracy and pay people correctly.
    Incentivized
    Read full review
    OnPay
    • Cut our payroll fees by more than half of what was being paid to CPA firm
    • Save time in dealing with CPA firm for payroll returns and filing
    • Could easily generate various payroll related reports..even from the past....this was not possible with the CPA firm previously used
    Incentivized
    Read full review
    ScreenShots

    RUN Powered by ADP® Screenshots

    Screenshot of the RUN Dashboard with the business' key info front-and-centerScreenshot of the payroll interfaceScreenshot of access to payroll reports and liability amountsScreenshot of the RUN Powered by ADP mobile app, used to process payroll on the goScreenshot of the ADP mobile app, where employees can access their historical payroll statements and year-end tax documents

    ADP Streamline Payroll Screenshots

    Screenshot of StreamlOnline Performance ManagementScreenshot of Consolidated ReportingScreenshot of StreamOnline Data Hub

    OnPay Screenshots

    Screenshot of full-service payrollScreenshot of multiple pay rates and schedulesScreenshot of employee self-onboarding and org charts, which are built-inScreenshot of an e-signable offer lettersScreenshot of calendars, where PTO is managed and approvedScreenshot of centralized finances, viewed with over 20 reports for analyzing employment-related expenses