What users are saying about

ADP SmartCompliance

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92 Ratings

ADP Workforce Now

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496 Ratings

ADP SmartCompliance

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92 Ratings
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Score 7.5 out of 101

ADP Workforce Now

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496 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is a great resource for users of the ADP suite of products. I don't have any real negatives. I think it's one of the best third party resources that my company uses, and I've seen a number of them. Also, the continuous improvement of the website and it's offerings keeps me coming back to see what else I can do on the site. I've used SmartCompliance since it's creation, and other ADP resources prior to SmartCompliance and I am thoroughly sold on it.
Lara Wilkins, CPP profile photo

ADP Workforce Now

We are a company of 100-130 (employees throughout the year) and have multiple needs within all of our departments. WFN takes care of all of those needs: from payroll management to information sharing. We are about to upgrade to a PTO system and are excited to explore the time tracking, shared calendars, and more. We currently use the system for traditional payroll/information tracking and as a global communication system. This platform has changed my life as an HR professional and I have very limited negative feedback.
Sarah Hersh, PHR profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.7
ADP Workforce Now
8.2
Pay calculation
ADP SmartCompliance
8.8
ADP Workforce Now
8.8
Support for external payroll vendors
ADP SmartCompliance
8.5
ADP Workforce Now
7.6
Benefit plan administration
ADP SmartCompliance
8.3
ADP Workforce Now
8.2
Direct deposit files
ADP SmartCompliance
9.1
ADP Workforce Now
8.7
Salary revision and increment management
ADP SmartCompliance
8.7
ADP Workforce Now
8.0
Reimbursement management
ADP SmartCompliance
8.8
ADP Workforce Now
8.0

Human Resource Management

ADP SmartCompliance
ADP Workforce Now
7.8
Employee demographic data
ADP SmartCompliance
ADP Workforce Now
8.2
Employment history
ADP SmartCompliance
ADP Workforce Now
8.2
Job profiles and administration
ADP SmartCompliance
ADP Workforce Now
7.8
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
ADP Workforce Now
7.5
Organizational charting
ADP SmartCompliance
ADP Workforce Now
6.7
Organization and location management
ADP SmartCompliance
ADP Workforce Now
7.6
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
ADP Workforce Now
8.3

Leave and Attendance Management

ADP SmartCompliance
ADP Workforce Now
8.3
Approval workflow
ADP SmartCompliance
ADP Workforce Now
8.2
Balance details
ADP SmartCompliance
ADP Workforce Now
8.3
Annual carry-forward and encashment
ADP SmartCompliance
ADP Workforce Now
8.4

Employee Self Service

ADP SmartCompliance
ADP Workforce Now
8.3
View and generate pay and benefit information
ADP SmartCompliance
ADP Workforce Now
8.7
Update personal information
ADP SmartCompliance
ADP Workforce Now
8.8
View company policy documentation
ADP SmartCompliance
ADP Workforce Now
8.6
Employee recognition
ADP SmartCompliance
ADP Workforce Now
7.5
View job history
ADP SmartCompliance
ADP Workforce Now
7.7

Asset Management

ADP SmartCompliance
ADP Workforce Now
6.0
Tracking of all physical assets
ADP SmartCompliance
ADP Workforce Now
6.0

HR Reporting

ADP SmartCompliance
ADP Workforce Now
7.0
Report builder
ADP SmartCompliance
ADP Workforce Now
7.0
Pre-built reports
ADP SmartCompliance
ADP Workforce Now
7.0
Ability to combine HR data with external data
ADP SmartCompliance
ADP Workforce Now
7.0

Onboarding

ADP SmartCompliance
ADP Workforce Now
5.5
New hire portal
ADP SmartCompliance
ADP Workforce Now
6.1
Manager tracking tools
ADP SmartCompliance
ADP Workforce Now
4.8

Performance and Goals

ADP SmartCompliance
ADP Workforce Now
7.7
Corporate goal setting
ADP SmartCompliance
ADP Workforce Now
7.5
Individual goal setting
ADP SmartCompliance
ADP Workforce Now
7.9
Line-of sight-visibility
ADP SmartCompliance
ADP Workforce Now
7.5
Performance tracking
ADP SmartCompliance
ADP Workforce Now
7.9

Performance Management

ADP SmartCompliance
ADP Workforce Now
7.1
Performance plans
ADP SmartCompliance
ADP Workforce Now
7.2
Performance improvement plans
ADP SmartCompliance
ADP Workforce Now
7.0
Review status tracking
ADP SmartCompliance
ADP Workforce Now
7.2
Review reminders
ADP SmartCompliance
ADP Workforce Now
6.9
Multiple review frequency
ADP SmartCompliance
ADP Workforce Now
6.8

Succession Planning

ADP SmartCompliance
ADP Workforce Now
6.0
Create succession plans/pools
ADP SmartCompliance
ADP Workforce Now
5.8
Candidate ranking
ADP SmartCompliance
ADP Workforce Now
5.8
Candidate search
ADP SmartCompliance
ADP Workforce Now
6.3
Candidate development
ADP SmartCompliance
ADP Workforce Now
6.2

Recruiting / ATS

ADP SmartCompliance
ADP Workforce Now
6.8
Job Requisition Management
ADP SmartCompliance
ADP Workforce Now
8.0
Company Website Posting
ADP SmartCompliance
ADP Workforce Now
7.8
Publish to Social Media
ADP SmartCompliance
ADP Workforce Now
7.6
Job Search Site Posting
ADP SmartCompliance
ADP Workforce Now
6.9
Duplicate Candidate Prevention
ADP SmartCompliance
ADP Workforce Now
2.3
Applicant Tracking
ADP SmartCompliance
ADP Workforce Now
7.4
Notifications and Alerts
ADP SmartCompliance
ADP Workforce Now
7.6

Pros

  • SmartCompliance provides me and my team a one stop shop for most all details around payroll taxes, employee garnishments and the WOTC tax credit. Each area is intuitive, provides the ability to run reports, and allows for interaction between my team and ADP through the website.
  • Customer support for the website is top notch. While I haven't had more than a couple of challenges, I've been able to reach out to ADP and get my issues addressed and fixed and I'm on my way. The website provides a ton of information, but if you need help, it's right there for you.
  • I like the ability to run my own reports and have them real time. I create what I want and then run the report. It doesn't take more than a few minutes and I've got what I need.
  • The ability to upload documents and files is amazing. No more faxing and waiting for a confirmation. The upload process fast and easy, and you are able to view your uploads within a couple of minutes to ensure what you sent is what ADP received.
Lara Wilkins, CPP profile photo
  • Data flow of time off balance tracking to payroll
  • Employment self service
  • Efficiencies for employee time worked approvals
Les Meyer profile photo

Cons

  • The e-mail function on SmartCompliance is a bit cumbersome in my opinion. I get the e-mails on the site and also get them to my work e-mail. Seems somewhat redundant, and they build up quickly so if you aren't on the site cleaning your inbox regularly, it's a challenge to empty the box quickly.
  • I wish you could hover over the report names to see what exactly the report is. Sometimes my definition of a report and ADP's definition of a report differ, and I end up running the wrong report, only to find that the right report was under a different name or heading.
Lara Wilkins, CPP profile photo
  • ADP reporting is weak. Some of my users, although admin status, have issues using this feature each time.
  • Setting up new states and codes are not as user friendly as most other areas of the portal.
Anastasia Reeves profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
ADP Workforce Now8.8
Based on 29 answers
We're looking into other vendors for cost savings. Sometimes it's frustrating to contact the general ledger deparment.
Karen Brandis profile photo

Usability

ADP SmartCompliance7.9
Based on 3 answers
very good but not perfect
Mitch Norby profile photo
ADP Workforce Now8.3
Based on 16 answers
Most functionality is intuitive, but there are some fields that are unique to other processes that need to be identified on screen so the user knows when a field is required to accomplish a specific goal.
Yvette Calhoun profile photo

Support

ADP SmartCompliance7.4
Based on 3 answers
Overall most issues are handled quickly and accurately - there is some sloppiness with the Tax notice department in labeling and handling some cases
Mitch Norby profile photo
ADP Workforce Now7.3
Based on 14 answers
They are good but not great.
Dennis Abrahamson profile photo

Online Training

No score
No answers yet
No answers on this topic
ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
ADP Workforce Now7.5
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
ADP is by far the overall best solution. Reporting on the other programs don't measure up. The platforms are not as user friendly, and the interfaces aren't as eye pleasing
Anastasia Reeves profile photo

Return on Investment

  • Reduced time on garnishments. We just scan and upload. We used to have to fax and send, then wait on confirmation and then load to the website. My team saves so much time on this process now.
  • Reporting - we can get most all reports on demand, which is great when I'm asked for stats and totals for meetings.
  • I love the updates on new regulations and reminders on due dates and upcoming changes. It's really a great product.
Lara Wilkins, CPP profile photo
  • Our employees spend less time trying to figure out how to obtain EOY tax information.
Anastasia Reeves profile photo

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.