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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Agiled

    Score9.8 out of 10
    N/AAgiled is presented as an all-in-one business management app, supporting task and project management, and including a CRM, from the company of the same name in Houston.N/A

    Atlassian Jira

    Score8.4 out of 10
    N/AAtlassian Jira is a project management tool, featuring an interactive timeline for mapping work items, dependencies, and releases, Scrum boards for agile teams, and out-of-the-box reports and dashboards.

    $9

    per month per user

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    AgiledAtlassian JiraTrello
    Editions & Modules
    No answers on this topic
    Standard
    $9
    per month per user
    Premium
    $17
    per month per user
    Enterprise
    Contact Sales
    per year
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    AgiledAtlassian JiraTrello
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoYesYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—Higher volume teams may qualify buyers for a discount.A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    AgiledAtlassian JiraTrello
    Considered Multiple Products
    Agiled
    No answer on this topic
    Atlassian
    Chose Atlassian Jira
    Jira is more feature-rich than Trello and also has better integration with other tools. Trello is a lot more focused on work tracking, while Jira can do a lot more than that. Both can also be combined, although they're often considered mutually exclusive alternatives—I've seen …
    Incentivized
    Chose Atlassian Jira
    Trello is amazing for simple project management and great for non-technical teams, but it lacks the depth and complexity of JIRA for detailed issue tracking and complex workflows. Asana, similar to Trello, is great for simple and lightweight project management but isn't …
    Incentivized
    Chose Atlassian Jira
    Jira was the application choose by the company that work for, was already part of the culture, it perform well for organizing and managing the software projects and the company, ClickUp its easier to configure projects and automations and Azure Dev Ops and Trello is simpler but …
    Incentivized
    Chose Atlassian Jira
    Compared to Trello, Atlassian Jira offers more comprehensive tracking and complex workflows. Asana provides greater flexibility but lacks Atlassian Jira’s depth in handling technical projects. Azure DevOps excels in development pipelines, yet Atlassian Jira’s customization, …
    Incentivized
    Chose Atlassian Jira
    Earlier we have used the Freshteam and Trello software, these are very good individually. Still, when we talk about an end-to-end software engineering process, those fall short as they don't have many integrations with other software and thus make the management process very …
    Incentivized
    Chose Atlassian Jira
    Asana is great for people who need simpler project management systems. It does not have a wide range of features but its integrations are a lot more streamlined and easy to set up. Trello is great for those who just want to manage scrum boards and swim lanes.
    Incentivized
    Chose Atlassian Jira
    Trello has a similar feature but Jira provides a lot more than Trello and the good thing about Jira is, it is very stable.
    Incentivized
    Chose Atlassian Jira
    Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired Trello years ago, so that adds better user …
    Incentivized
    Chose Atlassian Jira
    I've used Trello for managing tickets, it's possibly but provides no ability to have backlog features unless you use plug-ins. Plus, once you get a large backlog the page takes a long time to load. Jira is quick and has this all built in.

    Redmine is a mess, don't bother. The …
    Incentivized
    Chose Atlassian Jira
    I personally use Trello to keep track of personal stuff and used it as a task management tool for very small development teams/projects, but Jira is a million miles ahead of it regarding a number of options and customizations. I also used Rally on a previous company and …
    Incentivized
    Chose Atlassian Jira
    Jira Software is considered perfect when it comes to handling a software team which might need an advanced agile functionality as well as structured workflow wherein Trello could be quick in terms of capturing or sharing the ideas or lists or to-do's. Jira has a better UI and …
    Incentivized
    Chose Atlassian Jira
    Pivotal Tracker is a really great product that takes a different approach to project management and display. But Jira just wins out with the customization and more modern look. If you need something a little less flashy then Pivotal Tracker might be for you. But if you want a …
    Incentivized
    Chose Atlassian Jira
    We didn’t test all the other solutions because Jira is the standard that our teams use. If we were to test others, we could see the difference.
    Incentivized
    Chose Atlassian Jira
    Firstly the community support and the help that the community it supports is amazing also the product which is designed simple but is perfect when it comes to execution and the ease of using the product and the extra features of the bug logging and resources management and …
    Incentivized
    Chose Atlassian Jira
    Atlassian Jira provides the greatest access to integrated tools, the most common/familiar interface and toolset for most development teams, and is competitively priced when compared to the level of customization required to outfit similar tools we've used.
    Incentivized
    Chose Atlassian Jira
    We selected Atlassian Jira because our company told us to do so. Which was a good decision
    Incentivized
    Chose Atlassian Jira
    Jira was selected because it is used by all of our clients and has become the accepted standard in the type of work that we do. The other tools are great in their own right and would better suit a more insular way of working, where a business conducts all work internally, but …
    Incentivized
    Chose Atlassian Jira
    We've used a variety of tools for project/work tracking and Jira seems to be the most detailed one that allowed cross-functional collaboration between product, dev, ux, and other key stakeholders. It also allows users to be tagged in work and asynchronously share documentation …
    Incentivized
    Chose Atlassian Jira
    I didn't pick Jira, it was imposed to me from my employer. If it were for me i would probably have used Linear, since i think it's much more streamlined and doesn't really have tons of less features, but rather an extremely simplified interface that can even work perfectly as a …
    Incentivized
    Chose Atlassian Jira
    It's fantastic and wouldn't substitute it for anything else.
    Incentivized
    Chose Atlassian Jira
    Jira is the "default" do-everything software project management platform. It literally does everything, but consequently does nothing particularly well. That said, it is robust enough to compete with enterprise heavyweights like Rally, and (usually) easy and light enough to …
    Incentivized
    Chose Atlassian Jira
    Jira Software integrates with other software platforms nearly as well as its competitors, such as Asana or ClickUp. However, it provides more advanced tools than ClickUp and Asana, allowing project managers to see the workload of their team members, manage burndown, and react …
    Incentivized
    Chose Atlassian Jira
    JIRA had mant more options, and a grow-as-you-go model in which we did not had to manage the service.
    Incentivized
    Chose Atlassian Jira
    Redmine was used at the very beginning when we were a really small team.
    Pivotal Tracker was next, and although it has a better UX features, it lacks the ability to manage big projects in parallel (at least back in the days).
    Jira is far more flexible for adjustments to our …
    Incentivized
    Atlassian
    Chose Trello
    Easier to use and easier to integrate with 3rd party software. Better design and we don't need to build everything from scratch.
    Incentivized
    Chose Trello
    For our purposes and my role in the business, Trello is simpler and easier to use. I found Jira very hard to navigate to individual projects, and the process of creating a card was very time-consuming. That said, I think Jira performs a number of roles that Trello doesn't, and …
    Incentivized
    Chose Trello
    Trello offers wide range of features even for free users which other vendors rarely offers.
    Incentivized
    Chose Trello
    Trello offers more functionality and features for use before forcing you to purchase.
    Incentivized
    Chose Trello
    Trello has a better and easy UI, very quick learning curve. Flexibility to add plugins.
    Incentivized
    Chose Trello
    We do use and like Jura but this can be used with it and we do. It isn’t just Jira light. It’s feature packed but available and understandable to the masses. Anybody can learn this where Jira may take more time. The price is better and it’s just better looking visually honestly.
    Incentivized
    Chose Trello
    Trello gives a better visibility and Freemium account to start with
    Incentivized
    Chose Trello
    We use Confluence as our central source of truth for all documentation across our big, disparate group. Different purposes, but they're our core tool stack for internal team infrustructure.
    Incentivized
    Chose Trello
    Trello is better than Jira in some cases:
    1) Mobile-friendly.
    2) Simple pricing structure.
    Incentivized
    Chose Trello
    UI and ease of use are very successful for Trello. Team members like to use this tool to compare the other. It supports cross-platform and is actually not complicated, you get familiar with the features very quickly. Tagging the task or changing the background of the projects, …
    Incentivized
    Chose Trello
    Compared to others, Trello is definitely one of the most economical options which makes it more appealing to freelancers. It is also more simple and visually engaging which makes it intuitively easy to use. However, it lacks advanced features such as timeline management, …
    Incentivized
    Chose Trello
    Trello is open source and free to use for small scale projects, that's one of the reasons I selected it. Besides I didn't want more features like JIRA provides.
    Incentivized
    Chose Trello
    Trello can be viewed as the simplest form of task management, whereas project management would look more like ClickUp followed by Asana and JIRA. Trello is easy to view, easy to use, and easy to implement.
    Incentivized
    Chose Trello
    Trello's greatest strength versus other project management tools is its simplicity and ease-of-use. You don't need any type of training or previous set up. You can literally start using it within seconds after setting up an account.
    Incentivized
    Chose Trello
    Being free and SaaS, it requires very little setup in comparison. It's very simplistic but is just enough.
    Incentivized
    Chose Trello
    JIRA is used for larger-scale products but Trello can be used for small projects. In JIRA, we can use Outlook tasks, but it is not mobile-friendly overall. Trello is good in that case.
    Incentivized
    Chose Trello
    Based on the size and needs of our organization, the main reason we chose Trello of other alternatives simply comes down to cost. We use the free version and it meets our needs and then some. We've had team members use some alternatives and for the most part, the feature set of …
    Incentivized
    Chose Trello
    I personally like JIRA much more than Trello because of my time spent on it across organizations and teams. I am aware of JIRA's capabilities which is why I like it more. I really like JIRA's UI especially because of how formal and well-aligned everything is.
    Incentivized
    Chose Trello
    Trello solves an entirely different problem. It provides tools to plan and manage projects, but it provides purely agile tools. It's a simple solution to a simple problem. By requiring a little bit of manual process for everything, it makes everything very flexible and simple …
    Incentivized
    Chose Trello
    Todoist - There's good functionality here but you really need the paid version to get the most out of it. This isn't set up for kanban.
    Remember the Milk is really for personal lists.
    Evernote - This is incredibly free form. I loved it at first but honestly, you can just use a …
    Incentivized
    Chose Trello
    Ultimately, Trello feels like a simpler version of JIRA. In our team's earlier days, we used and loved Trello. Now, our team has moved to JIRA -- not necessarily because we needed more functionality, but the larger product, design, and development teams use JIRA, and it was …
    Incentivized
    Chose Trello
    I find Trello to be more visual than other products. As mentioned, the graphics are better visually and easier to use. It was the easiest to learn and get started with. Five stars! I learned it because some teams and clients used it previously.
    Incentivized
    Chose Trello
    We have used JIRA Software for large projects to utilize the ability to create Epics and manage the health of much larger projects that span years. This is something that can be done using individual boards in Trello but if you are not in a scenario where you need a tool that …
    Incentivized
    Chose Trello
    Trello is suitable for small projects.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    138 Answers
    97%
    Would buy again
    104 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    121 Answers
    99%
    Delivers good value for the price
    94 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    136 Answers
    99%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    71 Answers
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    91 Answers
    100%
    Implementation went as expected
    83 Answers
    Features
    AgiledAtlassian JiraTrello
    Sales Force Automation
    Comparison of Sales Force Automation features of Agiled and Atlassian Jira and Trello
    Feature
    Agiled
    6.0
    1 Ratings
    27% below category average
    Atlassian Jira
    -
    Ratings
    Trello
    -
    Ratings
    Customer data management / contact management4.01 Ratings00 Ratings00 Ratings
    Workflow management3.01 Ratings00 Ratings00 Ratings
    Territory management7.01 Ratings00 Ratings00 Ratings
    Opportunity management9.01 Ratings00 Ratings00 Ratings
    Contract management9.01 Ratings00 Ratings00 Ratings
    Quote & order management9.01 Ratings00 Ratings00 Ratings
    Interaction tracking1.01 Ratings00 Ratings00 Ratings
    Channel / partner relationship management6.01 Ratings00 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Agiled and Atlassian Jira and Trello
    Feature
    Agiled
    6.0
    1 Ratings
    25% below category average
    Atlassian Jira
    -
    Ratings
    Trello
    -
    Ratings
    Case management10.01 Ratings00 Ratings00 Ratings
    Help desk management2.01 Ratings00 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Agiled and Atlassian Jira and Trello
    Feature
    Agiled
    2.0
    1 Ratings
    118% below category average
    Atlassian Jira
    -
    Ratings
    Trello
    -
    Ratings
    Lead management3.01 Ratings00 Ratings00 Ratings
    Email marketing1.01 Ratings00 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Agiled and Atlassian Jira and Trello
    Feature
    Agiled
    6.7
    1 Ratings
    14% below category average
    Atlassian Jira
    -
    Ratings
    Trello
    -
    Ratings
    Task management4.01 Ratings00 Ratings00 Ratings
    Billing and invoicing management9.01 Ratings00 Ratings00 Ratings
    Reporting7.01 Ratings00 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Agiled and Atlassian Jira and Trello
    Feature
    Agiled
    4.5
    1 Ratings
    52% below category average
    Atlassian Jira
    -
    Ratings
    Trello
    -
    Ratings
    Forecasting1.01 Ratings00 Ratings00 Ratings
    Customizable reports8.01 Ratings00 Ratings00 Ratings
    Customization
    Comparison of Customization features of Agiled and Atlassian Jira and Trello
    Feature
    Agiled
    10.0
    1 Ratings
    27% above category average
    Atlassian Jira
    -
    Ratings
    Trello
    -
    Ratings
    API for custom integration10.01 Ratings00 Ratings00 Ratings
    Security
    Comparison of Security features of Agiled and Atlassian Jira and Trello
    Feature
    Agiled
    9.0
    1 Ratings
    7% above category average
    Atlassian Jira
    -
    Ratings
    Trello
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings00 Ratings
    Role-based user permissions8.01 Ratings00 Ratings00 Ratings
    Platform
    Comparison of Platform features of Agiled and Atlassian Jira and Trello
    Feature
    Agiled
    4.0
    1 Ratings
    62% below category average
    Atlassian Jira
    -
    Ratings
    Trello
    -
    Ratings
    Mobile access4.01 Ratings00 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Agiled and Atlassian Jira and Trello
    Feature
    Agiled
    -
    Ratings
    Atlassian Jira
    7.8
    66 Ratings
    2% above category average
    Trello
    8.4
    223 Ratings
    9% above category average
    Task Management00 Ratings8.765 Ratings9.5223 Ratings
    Resource Management00 Ratings7.963 Ratings9.2186 Ratings
    Gantt Charts00 Ratings7.149 Ratings7.374 Ratings
    Scheduling00 Ratings7.858 Ratings8.8169 Ratings
    Workflow Automation00 Ratings7.861 Ratings8.1143 Ratings
    Team Collaboration00 Ratings8.564 Ratings8.8219 Ratings
    Support for Agile Methodology00 Ratings8.765 Ratings8.9148 Ratings
    Support for Waterfall Methodology00 Ratings7.950 Ratings7.8116 Ratings
    Document Management00 Ratings6.954 Ratings8.2160 Ratings
    Email integration00 Ratings7.855 Ratings7.4147 Ratings
    Mobile Access00 Ratings7.044 Ratings9.2193 Ratings
    Timesheet Tracking00 Ratings7.744 Ratings8.989 Ratings
    Change request and Case Management00 Ratings8.149 Ratings8.6103 Ratings
    Budget and Expense Management00 Ratings7.136 Ratings7.374 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Agiled and Atlassian Jira and Trello
    Feature
    Agiled
    -
    Ratings
    Atlassian Jira
    7.7
    40 Ratings
    0% above category average
    Trello
    6.6
    73 Ratings
    15% below category average
    Quotes/estimates00 Ratings7.732 Ratings7.250 Ratings
    Invoicing00 Ratings8.125 Ratings6.643 Ratings
    Project & financial reporting00 Ratings7.436 Ratings6.859 Ratings
    Integration with accounting software00 Ratings7.427 Ratings5.845 Ratings
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    Salesflare
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    Any.do
    Score8 out of 10
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    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
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    User Ratings
    AgiledAtlassian JiraTrello
    Likelihood to Recommend
    7.0
    (1 ratings)
    8.3
    (254 ratings)
    9.3
    (223 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.6
    (37 ratings)
    9.9
    (6 ratings)
    Usability
    7.0
    (1 ratings)
    7.8
    (79 ratings)
    9.3
    (61 ratings)
    Availability
    -
    (0 ratings)
    8.0
    (4 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (2 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.0
    (24 ratings)
    9.9
    (81 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    8.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    5.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    AgiledAtlassian JiraTrello
    Likelihood to Recommend
    Agiled
    Agiled is suited for submitting contracts and getting them signed quickly with the help of their public links and digital signature features. It is also well suited for submitting invoices to clients and getting them paid with their PayPal and Wise integration. Organizing and keeping track of a large database of clients and leads may be difficult since the CRM doesn't currently support email and message tracking per client but does offer multiple clients per project which is helpful for managing complex projects with multiple team members and clients.
    Read full review
    Atlassian
    Jira facilitates software development, bug tracking, and sprints. It's ideal for structured workflows, issue management, and customer communication. However, more straightforward tools might be more efficient for highly creative, unstructured tasks or tiny, agile teams with quick visual overviews. Jira's complexity can be overkill for basic task lists.
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    Agiled
    • Invoicing
    • Business overview
    • Contracts
    Read full review
    Atlassian
    • Integration of tools like Bitbucket, Github, etc., has made it easier to track the code changes, pull requests, and branches linked to the respective ticket.
    • The detailed tracking system in JIRA has helped the teams prioritize and understand the project tasks and issues.
    • JIRA's project tracking board helps you keep track of the project, its flow, and expectations in a structured format.
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    Agiled
    • CRM
    • Proposals
    • Scheduling
    Read full review
    Atlassian
    • The interface is not intuitive to learn for new users
    • JQL is similarly challenging for newbies
    • It's possible to accidentally move issues from one sprint to another without realizing your mistake
    • Certain issue attributes aren't available in certain view (e.g. story points from the epic overview)
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    Agiled
    No answers on this topic
    Atlassian
    This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
    In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
    Incentivized
    Read full review
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    Agiled
    While some of the book keeping features of Agiled have helped me to keep my business in order and provide contracts and invoices to my clients online so we don't need to meet in person every time, the main reason I bought Agiled was to keep track of leads and client communication to better understand what is and isn't working in terms of lead acquisition. This has not been easy since Agiled still can't track communication well and is still clunky when viewing and organizing contacts. I hope it will improve as the team behind it seems to be working hard.
    Read full review
    Atlassian
    The interface is simple and easy to use if you have some experience with it. Configuration is also logical most of the time. However, less experienced users tend to find themselves lost in some tasks - usually complex project configuration- but sometimes simple things, such as seeing why a user can't move issues in a workflow. Jira configuration requires a good amount of experience - and even experienced users often resort to documentation. It's a tool that's easy to use if you know what you're doing and where to find the proper documentation, but novice users tend to find it challenging.
    Incentivized
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    Agiled
    No answers on this topic
    Atlassian
    Did not face any issues and whenever they plan maintanance they update all of us very well in advance also so in that view we are good with the product stability.
    Incentivized
    Read full review
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    Agiled
    No answers on this topic
    Atlassian
    Performance is really good though it holds lot of data it loads quickly especially search operation also get the results very quickly as needed hence its good
    Incentivized
    Read full review
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    Agiled
    Every time I reach out to Agiled they get back with me very quickly and seem to want to help me. They are constantly releasing updates and improvements which makes me hopeful for the future. I look forward to the day automation and CRM improvements are made. This will be a game changer.
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    Atlassian
    I have not had a chance to contact JIRA's customer support. It does offer extensive documentation, although it often feels too technical for me. There is also a JIRA training app that lets you take little lessons and quizzes on different areas (e.g., JIRA basics, agile). I did find it a helpful way to teach myself.
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    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
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    In-Person Training
    Agiled
    No answers on this topic
    Atlassian
    Had received training from our own internal user so it was good and also very easy to understand topics and many tasks in the UI are self explanatory and we can do by our own
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    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
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    Online Training
    Agiled
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    Atlassian
    One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
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    Atlassian
    No answers on this topic
    Implementation Rating
    Agiled
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    Atlassian
    Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
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    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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    Alternatives Considered
    Agiled
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    Atlassian
    monday.com cannot be integrated with CI/CD tools, whereas Atlassian Jira integrates with CI/CD tools seamlessly. Atlassian Jira has strong Agile and Scrum support. Coming to monday.com, it has basic agile functionality. But Atlassian Jira has a complex UI, and monday.com has an intuitive, drag-and-drop interface. Overall, Atlassian Jira provides features like Agile project management, DevOps integration, and customizable workflows.
    Incentivized
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    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
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    Contract Terms and Pricing Model
    Agiled
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    Atlassian
    Product is rellay good but pricing part I am not aware
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    Atlassian
    No answers on this topic
    Scalability
    Agiled
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    Atlassian
    Atlassian Jira is highly stable and good with its performance and its has all the required scalability features as business needs
    Incentivized
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    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
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    Professional Services
    Agiled
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    Atlassian
    No answers on this topic
    Atlassian
    Not sure if we use those
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    Return on Investment
    Agiled
    • Better keep track of contracts
    • Better understand income and expenses
    • Centralized business details
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    Atlassian
    • For our marketing team, Jira Work Management caused us to lose valuable work time due to manual updates that could have been automated.
    • Due to lack of creative review tools within Jira Work Management, our team had to pursue other tools that do not integrate with Jira Work Management, thus creating additional OpEx.
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    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
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    ScreenShots