Alibaba Cloud Object Storage Service (OSS) vs Qumulo

Likelihood to Recommend

It will be a very good decision to use Alibaba Object Storage Service if you need a good OSS at a cheap price. Alibaba is the answer to it, but you can't fully rely on it because sometimes on Southeast Asia server locations it will always have a high possibility of loss (can't be accessed, cant upload/download, etc.).

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Mochammad Zachri

Software Developer

PT Indie Marketindo CeriaRetail, 11-50 employees

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Qumulo is great for media and entertainment companies, that need simple and easy management of a NAS. The product can also scale and be sized to larger shops too. The support that comes with it also can act as an extension of internal IT. Their support is always watching the box when it phones home with hardware errors or if it would go offline. Qumulo is not initially set up well-running virtual workloads, while Vmware supports NFS, some settings need to be adjusted on Qumulo to allow for upgrades to happen while virtual machines are running

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Verified User

Strategist in Information Technology

Entertainment Company, 501-1000 employees

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Pros

Cheap
Many location options
Well documented

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Mochammad Zachri

Software Developer

PT Indie Marketindo CeriaRetail, 11-50 employees

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Support, they offer a slack based support which is fast and incredibly helpful.
Fast releases, they release new features every 2 weeks and actively seek out improvement ideas from end-users.
NFS and SMB co-existent support through mapping permissions allows mixed end users to connect through there native protocol.

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Verified User

Strategist in Information Technology

Entertainment Company, 501-1000 employees

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Cons

Reliability
Technical support
Availability

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Mochammad Zachri

Software Developer

PT Indie Marketindo CeriaRetail, 11-50 employees

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Admin users are not able to be tied to SSO or LDAP accounts.
At the start there was no RBAC but this has since been addressed.
While there is incredible analytics, there is no native way to get historical trends by volume or user.

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Verified User

Strategist in Information Technology

Entertainment Company, 501-1000 employees

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Support Rating

No score

No answers yet

No answers on this topic

Qumulo 10.0

Based on 1 answer

Their Slack-based support is like nothing I have experienced. They are fast, helpful, and willing to go the extra mile, even when an issue is not clearly their's to solve. They are committed to your success. The engineers on the Slack channel are oftentimes the engineers that programmed the very same feature you are asking questions about or having issues with.

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Verified User

Strategist in Information Technology

Entertainment Company, 501-1000 employees

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Alternatives Considered

I used Backblaze as Alibaba OSS backup, Backblaze is good for you that need a cheap-first OSS service. In our team's opinion, Backblaze isn't too good for our region market (Southeast Asia) but its service can be reliable. So, we choose it as a backup service for Alibaba Object Storage Service.

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Mochammad Zachri

Software Developer

PT Indie Marketindo CeriaRetail, 11-50 employees

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Qumulo was not the least expensive but we were blown away by support offered and pre-sales support to ensure questions were answered. Our main challenges were mixed end-user platforms and a diverse set of use cases on those end-user computers. Having the dual access to volumes, over NFS and SMB, helps us greatly in this area.

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Verified User

Strategist in Information Technology

Entertainment Company, 501-1000 employees

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Return on Investment

Storage efficiency
Cost efficiency
Low-availability

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Mochammad Zachri

Software Developer

PT Indie Marketindo CeriaRetail, 11-50 employees

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Reduced cost in support and upgrade times compared to old fiber San.
Allows the Service Desk to focus on other things since permissions and access are simplified.
Very easy and bandwidth efficient replication allows us to comply with DR.

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Verified User

Strategist in Information Technology

Entertainment Company, 501-1000 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No