Amazon CloudWatch vs. Microsoft Intune

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon CloudWatch
Score 8.3 out of 10
N/A
Amazon CloudWatch is a native AWS monitoring tool for AWS programs. It provides data collection and resource monitoring capabilities.
$0
per canary run
Microsoft Intune
Score 8.2 out of 10
N/A
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…
$5
per user/per month
Pricing
Amazon CloudWatchMicrosoft Intune
Editions & Modules
Canaries
$0.0012
per canary run
Logs - Analyze (Logs Insights queries)
$0.005
per GB of data scanned
Over 1,000,000 Metrics
$0.02
per month
Contributor Insights - Matched Log Events
$0.02
per month per one million log events that match the rule
Logs - Store (Archival)
$0.03
per GB
Next 750,000 Metrics
$0.05
per month
Next 240,000 Metrics
$0.10
per month
Alarm - Standard Resolution (60 Sec)
$0.10
per month per alarm metric
First 10,000 Metrics
$0.30
per month
Alarm - High Resolution (10 Sec)
$0.30
per month per alarm metric
Alarm - Composite
$0.50
per month per alarm
Logs - Collect (Data Ingestion)
$0.50
per GB
Contributor Insights
$0.50
per month per rule
Events - Custom
$1.00
per million events
Events - Cross-account
$1.00
per million events
CloudWatch RUM
$1
per 100k events
Dashboard
$3.00
per month per dashboard
CloudWatch Evidently - Events
$5
per 1 million events
CloudWatch Evidently - Analysis Units
$7.50
per 1 million analysis units
Microsoft 365 Business Basic
$5
per user/per month
Microsoft 365 For Individuals
$6.99
per month
Microsoft 365 Apps
$8.25
per user/per month
Microsoft 365 For Families
$9.99
per month
Microsoft 365 Business Standard
$12.50
per user/per month
Microsoft 365 Business Premium
$15
per user/per month
Offerings
Pricing Offerings
Amazon CloudWatchMicrosoft Intune
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWith Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.
More Pricing Information
Community Pulse
Amazon CloudWatchMicrosoft Intune
Top Pros
Top Cons
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Amazon CloudWatchMicrosoft Intune
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Score 8.5 out of 10
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Score 9.2 out of 10
Medium-sized Companies
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Score 8.9 out of 10
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Score 9.2 out of 10
Enterprises
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Score 8.9 out of 10
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Score 8.3 out of 10
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User Ratings
Amazon CloudWatchMicrosoft Intune
Likelihood to Recommend
8.5
(38 ratings)
8.0
(46 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(2 ratings)
Usability
-
(0 ratings)
7.1
(6 ratings)
Performance
-
(0 ratings)
6.9
(14 ratings)
Support Rating
8.4
(8 ratings)
10.0
(10 ratings)
Implementation Rating
-
(0 ratings)
8.9
(2 ratings)
Ease of integration
-
(0 ratings)
7.6
(14 ratings)
User Testimonials
Amazon CloudWatchMicrosoft Intune
Likelihood to Recommend
Amazon AWS
Cloud watch is great and essential if you decide to invest in AWS and have any need to monitor the health of all aspects of your VPC resources, or at the organizational level (multiple accounts). Another benefit of the service is constant upgrades at no additional costs; the software evolves to develop modules and interface improvements. For first-time users in AWS, this is going to take a bit to understand, so the learning curve to this metrics environment can seem overwhelming at first glance/use.
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Microsoft
Windows Autopilot makes provisioning user Windows PC laptops a breeze. A user only needs to turn on the laptop, join it to their local WiFi, login with their O365 account then sit back and let Windows Autopilot handle the app installations required for work, configure the laptop settings to meet my organization requirements. I have seen this all completed in less than 30 minutes depending on how fast the internet connection is. Where Microsoft Intune needs to improve I think is the part where it can push out software updates to 3rd party apps. Right now I have to use Automox to fill in this gap.
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Pros
Amazon AWS
  • It provides lot many out of the box dashboard to observe the health and usage of your cloud deployments. Few examples are CPU usage, Disk read/write, Network in/out etc.
  • It is possible to stream CloudWatch log data to Amazon Elasticsearch to process them almost real time.
  • If you have setup your code pipeline and wants to see the status, CloudWatch really helps. It can trigger lambda function when certain cloudWatch event happens and lambda can store the data to S3 or Athena which Quicksight can represent.
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Microsoft
  • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
  • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
  • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
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Cons
Amazon AWS
  • Memory metrics on EC2 are not available on CloudWatch. Depending on workloads if we need visibility on memory metrics we use Solarwinds Orion with the agent installed. For scalable workloads, this involves customization of images being used.
  • Visualization out of the box. But this can easily be addressed with other solutions such as Grafana.
  • By design, this is only used for AWS workloads so depending on your environment cannot be used as an all in one solution for your monitoring.
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Microsoft
  • The program itself can be challenging to use, especially if there hasn't been any formal training on the use of the product. Either training/reviewing documentation is recommended prior to using SCCM.
  • At times, it can be difficult to try and find out why a certain machine that's listed in SCCM says that the endpoint has the SCCM client and shows as Active, but in fact, it's not. It's also difficult at times to try and figure out why the client can't be pushed down to the endpoint.
  • Even though the remote assistance features in SCCM are really good, it can be challenging at times when the remote options don't work for a particular endpoint, even though the machine is active, online, etc.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Microsoft
Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
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Usability
Amazon AWS
No answers on this topic
Microsoft
The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
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Performance
Amazon AWS
No answers on this topic
Microsoft
It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
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Support Rating
Amazon AWS
Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.
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Microsoft
Being a Microsoft product, support was good. Out interaction was limited to our in-house IT team which was installing the Intune app in our mobile device. The installation was smooth and we haven't faced any difficulties with the app while using it. Provides a smooth and secure access to all Office 365 apps in mobile while separating the personal and professional data.
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Implementation Rating
Amazon AWS
No answers on this topic
Microsoft
Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
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Alternatives Considered
Amazon AWS
I believe that CloudWatch is a better solution to use with AWS services and resources in terms of cost and ease of integration with AWS infrastructure services. But keep in mind that Elasticsearch is better at aggregating application-level metrics. We chose CloudWatch because of its capabilities to integrate and monitor AWS services in almost real-time.
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Microsoft
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
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Return on Investment
Amazon AWS
  • We were able to set up log streaming, retention, and simple downtime alerts within a few hours, having no prior experience with CloudWatch, freeing up our engineers to focus on more important business goals.
  • CloudWatch log groups have made it relatively easy to detect and diagnose issues in production by allowing us to aggregate logs across servers, correlate failures, isolate misbehaving servers, etc. Thanks to CloudWatch, we are generally able to identify, understand and mitigate most production fires within 10-15 minutes.
  • Choosing CloudWatch to manage log aggregation has saved us quite a bit of time and money over the past year. Generally, 3rd-party log aggregation solutions tend to get quite expensive unless you self-host, in which case you typically need to spend a fair amount of time setting up, maintaining, and monitoring these services.
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Microsoft
  • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
  • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
  • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
  • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
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ScreenShots

Amazon CloudWatch Screenshots

Screenshot of How Amazon CloudWatch works - high-level overviewScreenshot of CloudWatch Application MonitoringScreenshot of CloudWatch ServiceLens and Contributor Insights - expedite resolution timeScreenshot of Improve Observability with Amazon CloudWatchScreenshot of Visual overview of Amazon CloudWatch