Arcserve Appliances vs. Hitachi Content Platform (HCP)

Very good for quick onsite file and email restores. The built-in granular email restore tool is honestly amazing. The file restore options are similarly useful allowing the restoration of a single file or email from any restore point, making those little restore jobs super quick. It might not be the best for a bare metal restore however, as while it does have this functionality, it requires some additional setup of a server before a backup to allow this to work.

Incentivized

• [Hitachi Content Platform (HCP) is] well suited for needs requiring a highly secure, multi-tenant on-premise object store.
• Exceeds expectations with respect to object level attributes and permissions
• Has excellent S3/HS3 REST API feature set
• Situations which require versioning and proven Immutability (certified by Governments)

- Expensive to use for general file storage publishing where meta data, compliance, retention, versioning are unnecessary.

Incentivized

• All in one spot for backup, restore, and security for off site locations.
• Well priced for the large swathe of features it provides.
• Low learning curve for administrators.

Incentivized

• HCP/HDI interface works like charm. it's easy to deploy and scale.
• Hitachi customer support is at par with expectations
• More cost effective than EMC/NetApp solutions.

Incentivized

• Scalability. Main issue is each appliance has a finite space for backups, and can't be increased on the box itself without replacing it with another appliance completely.
• Onboard interface. Doesn't have an interface that's accessible via the web natively. While that's great for security, it is a little awkward if you need to access it from offsite.

Incentivized

• Cost structure is by capacity and is expensive
• Some access settings are mutually exclusive for performance (REST vs. CIFS)
• QoS by Tenant requires use of external ADC (Hitachi suggested and sold us Pulse Secure) and their support on this product offering is not up to their normally high standard

Incentivized

It's very easy to use. Plug it in, run through the wizard and you're pretty much set. Hardly ever have to go back in and check on it. Everything can be scheduled fairly granularly. The console is simple and laid out well. While doing a restore takes a number of steps, it is not hard to follow what you're doing. A few things couple be displayed better, but the built in help options do explain things well enough.

Incentivized

[I] have only used it a couple of times, but they've always been responsive and solved the issues I've had. Time to get to a person was fairly low, under 10 minutes each time.

Incentivized

Barracuda had the best console of the three we evaluated. Cloud hosted it was the easiest to access. However, it took forever to do the initial seeding backup, and then the nightly backups ran over into the next day. It was just so slow to do the backups - we never even tried a restore. The resulting backups also seemed to take up a significant amount of the appliances space, it was almost 3/4 full from the get go. Unitrends did not have natively a granular email restore option, it had a third-party option, but that was not something we were interested in. It also took a long time to run the backups. Arcserve was the fastest by far, [as] it did not fill up as much (way better deduplication) and it had a built-in granular email restore. While I wish it had a cloud console, overall it had the most important features we were looking for.

Incentivized

My company has close ties with Hitachi. NetApp chargeback was more per Gig and for cost saving purposes, we had to choose HCP.

Incentivized

• Increased costs due to having duplicates of functions we have at the main site.
• Less complex than having to put full enterprise servers for these functions.
• Effort saved in having all-in-one versus single systems.

Incentivized

• Best on premise solution of its' kind that encapsulates all our needs
• ROI has been positive but it does raise questions at renewal time in terms of cost/GB vs other 2nd tier storage types

Incentivized