What users are saying about
15 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.1 out of 100
Based on 15 reviews and ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6 out of 100
Based on 13 reviews and ratings
Feature Set Ratings
- ASG-Remote Desktop ranks higher in 1 feature set: Remote Administration
Remote Administration

9.6
ASG-Remote Desktop
96%

9.0
Symantec pcAnywhere (Discontinued)
90%
ASG-Remote Desktop ranks higher in 8/9 features
ASG-Remote Desktop ranks higher in 8/9 features
File transfer

8.0
80%
2 Ratings

9.0
90%
1 Rating
Secure remote access with Smart Card authentication

10.0
100%
1 Rating

N/A
0 Ratings
Access to sleeping/powered-off computers

10.0
100%
1 Rating

N/A
0 Ratings
Over-the-Internet remote session

10.0
100%
2 Ratings

9.0
90%
1 Rating
Remote management of servers & workstations

10.0
100%
3 Ratings

N/A
0 Ratings
Remote Active Directory® management

10.0
100%
1 Rating

N/A
0 Ratings
Centralized management dashboard

8.4
84%
2 Ratings

N/A
0 Ratings
Session record

10.0
100%
1 Rating

N/A
0 Ratings
Multi-platform remote control

10.0
100%
2 Ratings

N/A
0 Ratings
Attribute Ratings
- ASG-Remote Desktop is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

10.0
ASG-Remote Desktop
100%
3 Ratings

7.0
Symantec pcAnywhere (Discontinued)
70%
1 Rating
Likelihood to Recommend
ASG-Remote Desktop
If multiple sets of credentials and User Directories are involved across the servers you're connecting to, this is a huge help in organizing them all and managing changes over time. Having multiple concurrent server connections in tabs instead of separate windows is also much more convenient. While we're only using RDP, there are multiple connection methods to facilitate a mixed environment.

Verified User
Director in Research & Development
Financial Services Company, 1-10 employeesSymantec pcAnywhere (Discontinued)
Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.

Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 1-10 employeesPros
ASG-Remote Desktop
- Organize remote desktop connections
- Provide easy and fast connections
- Backup and restore configurations
IT Support Specialist
270net TechnologiesInformation Technology and Services, 11-50 employees
Symantec pcAnywhere (Discontinued)
- Multiple connections
- Cross-platform
- Decent UX

Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 1-10 employeesCons
ASG-Remote Desktop
- I'd like to be able to tag computers by criteria (ie location, function, etc) then be able to sort them in the left-hand pane.
Information Technology Manager
Human Resources FirmHuman Resources, 51-200 employees
Symantec pcAnywhere (Discontinued)
- Sometimes it is too slow
- Consumes too much bandwidth

Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 1-10 employeesPricing Details
ASG-Remote Desktop
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Symantec pcAnywhere (Discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
ASG-Remote Desktop
ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
IT Support Specialist
270net TechnologiesInformation Technology and Services, 11-50 employees
Symantec pcAnywhere (Discontinued)
[We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.

Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 1-10 employeesReturn on Investment
ASG-Remote Desktop
- Saves DevOps team time recovering from forgotten credentials.
- Saves DevOps team time from recovering lost/misplaced connection info.

Verified User
Director in Research & Development
Financial Services Company, 1-10 employeesSymantec pcAnywhere (Discontinued)
- It allows us to comply with the latest safe browsing requirements.

Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 1-10 employees