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9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 5.8 out of 101
Based on 9 reviews and ratings
13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>Score 6.1 out of 101
Based on 13 reviews and ratings
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Likelihood to Recommend
ASG-Remote Desktop
Best for users that have many desktops or servers they need to login to. Great in my environment of multiple clients and the need for fast login and resolution of their issue. If you have a large infrastructure or multiple clients, this is a product you need!
IT Support Specialist
270net TechnologiesInformation Technology and Services, 11-50 employees
Symantec pcAnywhere
Synmantec pcAnywhere is excellent when you require a secure remote connection, and you have enough computational power and internet bandwidth.

Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 1-10 employeesFeature Rating Comparison
Remote Administration
ASG-Remote Desktop
9.8
Symantec pcAnywhere
9.0
File transfer
ASG-Remote Desktop
10.0
Symantec pcAnywhere
9.0
Secure remote access with Smart Card authentication
ASG-Remote Desktop
10.0
Symantec pcAnywhere
—
Access to sleeping/powered-off computers
ASG-Remote Desktop
10.0
Symantec pcAnywhere
—
Over-the-Internet remote session
ASG-Remote Desktop
10.0
Symantec pcAnywhere
9.0
Remote management of servers & workstations
ASG-Remote Desktop
10.0
Symantec pcAnywhere
—
Remote Active Directory® management
ASG-Remote Desktop
10.0
Symantec pcAnywhere
—
Centralized management dashboard
ASG-Remote Desktop
8.5
Symantec pcAnywhere
—
Session record
ASG-Remote Desktop
10.0
Symantec pcAnywhere
—
Multi-platform remote control
ASG-Remote Desktop
10.0
Symantec pcAnywhere
—
Pros
- Organize remote desktop connections
- Provide easy and fast connections
- Backup and restore configurations
IT Support Specialist
270net TechnologiesInformation Technology and Services, 11-50 employees
- Multiple connections
- Cross-platform
- Decent UX

Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 1-10 employeesCons
- Can be overly complicated at first, but you can add into the features as you build your organization skills
IT Support Specialist
270net TechnologiesInformation Technology and Services, 11-50 employees
- Sometimes it is too slow
- Consumes too much bandwidth

Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 1-10 employeesAlternatives Considered
ASG-Remote is very flexible and with so many options available it makes the configuration you want for your setup super simple. Other products do not offer the extra features for database and reporting. As well, it offers all the connection types you can possibly think of. The ability to automate tasks for regular servers and workstations is amazing!
IT Support Specialist
270net TechnologiesInformation Technology and Services, 11-50 employees
[We chose Synamtec pcAnywhere because] its embedded both-direction encryption exceeds the industry requirements.

Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 1-10 employeesReturn on Investment
- Simple use and easy to set up
- Fast connections means faster service to your clients/users
- Easy to share across other users for connections
IT Support Specialist
270net TechnologiesInformation Technology and Services, 11-50 employees
- It allows us to comply with the latest safe browsing requirements.

Verified User
Engineer in Research & Development
Aviation & Aerospace Company, 1-10 employeesPricing Details
ASG-Remote Desktop
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Additional Pricing Details
—Symantec pcAnywhere
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No