What users are saying about
11 Ratings
4 Ratings
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Score 5.8 out of 101
11 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

Assistance PSA

Financial management and budget management
Bhanuja Nagore profile photo

Daylite

If your team uses only Macs, then I suggest investigating Daylite 6, which is cloud-based. We've found upgrades to be tricky, sometimes users have difficulty connecting to the data-base on the main user's Daylite Server. My opinion is that it would be easier to begin fresh with 6 than upgrading and moving our current Daylite Server to the cloud. And there's no going back, once you move to the cloud, you're committed.
Pattie Covert profile photo

Feature Rating Comparison

Project Management

Assistance PSA
7.9
Daylite
7.3
Task Management
Assistance PSA
8.0
Daylite
8.0
Resource Management
Assistance PSA
8.0
Daylite
8.0
Gantt Charts
Assistance PSA
8.0
Daylite
8.0
Scheduling
Assistance PSA
8.0
Daylite
9.0
Workflow Automation
Assistance PSA
7.0
Daylite
6.0
Team Collaboration
Assistance PSA
8.0
Daylite
7.0
Support for Agile Methodology
Assistance PSA
8.0
Daylite
Support for Waterfall Methodology
Assistance PSA
8.0
Daylite
Document Management
Assistance PSA
8.0
Daylite
3.1
Email integration
Assistance PSA
8.0
Daylite
9.0
Mobile Access
Assistance PSA
8.0
Daylite
8.0
Timesheet Tracking
Assistance PSA
8.0
Daylite
Change request and Case Management
Assistance PSA
8.0
Daylite
Budget and Expense Management
Assistance PSA
8.0
Daylite

Professional Services Automation

Assistance PSA
8.5
Daylite
4.0
Quotes/estimates
Assistance PSA
8.0
Daylite
Invoicing
Assistance PSA
9.0
Daylite
Project & financial reporting
Assistance PSA
8.0
Daylite
Integration with accounting software
Assistance PSA
9.0
Daylite
4.0

Pros

Assistance PSA

  • Project management
  • In oil industry we use it to have a simple process
  • Provided a better solution for finance management of a company
Bhanuja Nagore profile photo

Daylite

  • Integrates with Mac Mail to automatically catalog email exchanges with both individuals and companies.
  • Allows for robust customization to meet the specific information needs of my company
  • Acts as a hub for daily activities and tasks
Dana Hursey profile photo

Cons

Assistance PSA

  • Better integration with database
  • Better integration with business intelligence tool
Bhanuja Nagore profile photo

Daylite

  • I still do not use the Project part as much as I could do, even if I tried several times. I think some improvements could be done with the interface, in order to make it more intuitive.
  • The software is intented to be used with a US/Canada logic. It would be nice to be able to organize fields in the contacts in a different way, more logical to the different countries it is used in. Each country puts zip codes in different place for example.
  • It would also be nice to have the possibility to assign a contact to several categories, and to create sub-categories.
Fred ALPI profile photo

Alternatives Considered

Assistance PSA

Speed and so many options
Bhanuja Nagore profile photo

Daylite

As noted earlier, we're abandoning Daylite and moving to another project management system that a. allows both Mac and PC users b. is cloud-based. We think we could benefit with an company-wide system, and Daylite 6 won't fit the bill. Our group is currently vetting different products, and Teamwork is the top of our list.
Pattie Covert profile photo

Return on Investment

Assistance PSA

  • It saved time
  • It saved manual power
  • It saved dollars
Bhanuja Nagore profile photo

Daylite

  • It absolutely keeps me informed on my client interactions
  • Centralizes my tasks and to-dos
  • Integrates nicely with LinkedIn for greater reach and deeper information.
Dana Hursey profile photo

Pricing Details

Assistance PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Daylite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Assistance PSA
7.0
Daylite
8.0

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