Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Confluence
Score 8.0 out of 10
N/A
Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.
$6.40
per month per user
Conga Composer
Score 8.3 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.
$30
per month per user
SAP CPQ
Score 7.7 out of 10
N/A
SAP CPQ (replacing the former CallidusCloud CPQ solution) has been built to be independent of any CRM. The vendor says that this makes their solution more flexible. The vendor also says their solution provides businesses the flexibility to customize and enhance the solution without the constraints of CRM code. Pricing and product catalog changes can also be made by the users without having to rely on a CRM administrator.N/A
Pricing
Atlassian ConfluenceConga ComposerSAP CPQ
Editions & Modules
Free
$0
Free for 10 Users
Standard
$6.40
per month per user
Premium
$12.30
per month per user
Data Center
220,000.00
40,001+ Users - Annually
Enterprise
Contact Sales
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ConfluenceConga ComposerSAP CPQ
Free Trial
YesYesYes
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesYes
Entry-level Setup FeeNo setup feeOptionalOptional
Additional DetailsPrices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.
More Pricing Information
Community Pulse
Atlassian ConfluenceConga ComposerSAP CPQ
Features
Atlassian ConfluenceConga ComposerSAP CPQ
Project Management
Comparison of Project Management features of Product A and Product B
Atlassian Confluence
7.0
157 Ratings
10% below category average
Conga Composer
-
Ratings
SAP CPQ
-
Ratings
Task Management7.1125 Ratings00 Ratings00 Ratings
Gantt Charts7.912 Ratings00 Ratings00 Ratings
Scheduling7.221 Ratings00 Ratings00 Ratings
Workflow Automation6.389 Ratings00 Ratings00 Ratings
Mobile Access6.7116 Ratings00 Ratings00 Ratings
Search6.8155 Ratings00 Ratings00 Ratings
Visual planning tools7.2126 Ratings00 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Atlassian Confluence
7.9
157 Ratings
1% below category average
Conga Composer
-
Ratings
SAP CPQ
-
Ratings
Chat6.415 Ratings00 Ratings00 Ratings
Notifications8.2154 Ratings00 Ratings00 Ratings
Discussions7.7147 Ratings00 Ratings00 Ratings
Surveys7.015 Ratings00 Ratings00 Ratings
Internal knowledgebase9.0148 Ratings00 Ratings00 Ratings
Integrates with GoToMeeting6.03 Ratings00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.37 Ratings00 Ratings00 Ratings
Integrates with Outlook9.610 Ratings00 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Atlassian Confluence
7.7
156 Ratings
4% below category average
Conga Composer
-
Ratings
SAP CPQ
-
Ratings
Versioning8.1135 Ratings00 Ratings00 Ratings
Video files6.8104 Ratings00 Ratings00 Ratings
Audio files6.896 Ratings00 Ratings00 Ratings
Document collaboration8.3151 Ratings00 Ratings00 Ratings
Access control8.6146 Ratings00 Ratings00 Ratings
Advanced security features8.3113 Ratings00 Ratings00 Ratings
Integrates with Google Drive5.947 Ratings00 Ratings00 Ratings
Device sync8.384 Ratings00 Ratings00 Ratings
CPQ
Comparison of CPQ features of Product A and Product B
Atlassian Confluence
-
Ratings
Conga Composer
-
Ratings
SAP CPQ
8.9
4 Ratings
1% above category average
Quote sharing/sending00 Ratings00 Ratings9.34 Ratings
Product configuration00 Ratings00 Ratings9.34 Ratings
Configuration options00 Ratings00 Ratings9.34 Ratings
Pricing rules00 Ratings00 Ratings8.64 Ratings
Price adjustment00 Ratings00 Ratings9.24 Ratings
Purchase history and open contracts00 Ratings00 Ratings9.44 Ratings
Guided selling/Sales portal00 Ratings00 Ratings7.03 Ratings
CPQ reporting & analytics00 Ratings00 Ratings8.33 Ratings
CPQ-CRM integration00 Ratings00 Ratings8.54 Ratings
Attachments to quotes00 Ratings00 Ratings9.84 Ratings
Order capturing00 Ratings00 Ratings9.34 Ratings
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Atlassian ConfluenceConga ComposerSAP CPQ
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QuoteWerks
QuoteWerks
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Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
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Score 8.7 out of 10
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User Ratings
Atlassian ConfluenceConga ComposerSAP CPQ
Likelihood to Recommend
8.2
(173 ratings)
8.3
(143 ratings)
-
(0 ratings)
Likelihood to Renew
9.0
(21 ratings)
8.9
(15 ratings)
-
(0 ratings)
Usability
8.0
(61 ratings)
7.8
(7 ratings)
-
(0 ratings)
Availability
9.0
(3 ratings)
3.6
(1 ratings)
-
(0 ratings)
Performance
8.0
(5 ratings)
3.6
(2 ratings)
-
(0 ratings)
Support Rating
5.4
(25 ratings)
6.7
(10 ratings)
-
(0 ratings)
Implementation Rating
8.8
(4 ratings)
3.7
(5 ratings)
-
(0 ratings)
Configurability
6.0
(1 ratings)
1.8
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(4 ratings)
2.7
(2 ratings)
-
(0 ratings)
Product Scalability
8.0
(2 ratings)
3.6
(1 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
2.7
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
1.8
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
3.2
(2 ratings)
-
(0 ratings)
User Testimonials
Atlassian ConfluenceConga ComposerSAP CPQ
Likelihood to Recommend
Atlassian
I would recommend Atlassian Confluence for companies that want to have internal documentation and minimum governance processes to ensure documentation is useful and doesn't have a lot of duplicated and non-updated content. I wouldn't recommend Atlassian Confluence for companies with a low budget since this product might be a little costly (especially with add-ons).
Read full review
Conga
From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
Read full review
SAP
I would recommend SAP CPQ because it is powerful and works really well for handling complex pricing quotes and approvals. It save time and keep everything in one systems.
Read full review
Pros
Atlassian
  • Cross product linking - If you use other Atlassian products then Atlassian Confluence is a no-brainer for your source of documentation, knowledge management etc. You can show previews of the linked asset natively E.g. showing a preview of a JIRA ticket in a Atlassian Confluence page.
  • Simple editing - Though the features available may not be super complex right now, this does come with the benefit of making it easy to edit and create documents. Some documentation editors can be overwhelming, Atlassian Confluence is simple and intuitive.
  • Native marketplace - If you want to install add-ons to your Atlassian Confluence space it's really easy. Admins can explore the Atlassian marketplace natively and install them to your instance in a few clicks. You can customise your Atlassian Confluence instance in many different ways using add-ons.
Read full review
Conga
  • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
  • The ability to encrypt and share data is quite impressive with Conga Composer.
  • The integration, especially with different email providers, is quite good with Conga Composer.
Read full review
SAP
  • Simple order entry
  • Fast order entry
  • Quick contracts creations and pricings
Read full review
Cons
Atlassian
  • UI Design is very simplistic and basic could make use of more visually interesting colour choices, layout choices, etc.
  • Under the 'Content' menu, it defaults to having a landing page for all L1 and L2 category pages. Meaning as long as the broader content category has a sub-category, it still creates a separate landing page. In my team's case, this often creates blank pages, as we only fill out the page at the lowest sub-category (L3).
  • Hyperlinks are traditionally shown as blue, however, this results into very monotonously blue pages in cases where a lot of information is being linked.
Read full review
Conga
  • Not very intuitive. Once you know the system it's fine but there is a learning curve
  • I would like to see training opportunities on features that I am not using or aware of
  • I am sure I am only using about 3% of it's full potential
Read full review
SAP
  • Ease of initial setup
  • License cost
  • Out of the box AI assistance
Read full review
Likelihood to Renew
Atlassian
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Read full review
Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
Read full review
SAP
it has been the best and easiest order system to use by far. i have really enjoyed and like the simplicity, limited problems and support and customization
Read full review
Usability
Atlassian
Great for organizing knowledge in a hierarchical format. Seamless for engineering and product teams managing software development. Helps in formatting pages effectively, reducing manual work. Tracks changes well and allows for easy rollbacks. Granular controls for who can view/edit pages. Search function is not great which needs improvement. Hire some google engineers
Read full review
Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
Read full review
SAP
Because, at least for our business, out-of-the-box doesn't work.
Read full review
Reliability and Availability
Atlassian
I do not recall having outages or applications error so far, very reliable and available.
Read full review
Conga
It was available, it just didn't always work depending on what glitches were happening within our app
Read full review
SAP
No answers on this topic
Performance
Atlassian
We never worked against the tide while using Confluence. Everything loads considerably fast, even media components like videos (hosted on the platform or embed external videos from Youtube, for example). We are not using heavy media components a lot, but in the rare occasion we happen to use one we have no problems whatsoever.
Read full review
Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
Read full review
SAP
No answers on this topic
Support Rating
Atlassian
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Read full review
Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
Read full review
SAP
Not used
Read full review
Implementation Rating
Atlassian
Overall, I am very satisfied with the initial implementation (and the subsequent upgrades and implementations made over the years).
This product has never rose to the level of being an major issue at an executive level. It has quietly and valiantly done it's job for our company!
Read full review
Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
Read full review
SAP
No answers on this topic
Alternatives Considered
Atlassian
We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and complex, making it harder for our team to actually use it.
Read full review
Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
Read full review
SAP
It connect much better with our existing SAP system like ERP and S/4HANA. keeping everything in sync automatically. Approval processes and automation are faster. reducing email and manual work.
Read full review
Contract Terms and Pricing Model
Atlassian
No answers on this topic
Conga
Not fair. Its an upfront cost and then pay per use
Read full review
SAP
No answers on this topic
Scalability
Atlassian
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Read full review
Conga
We used it for something simple and it was still a pain to use
Read full review
SAP
No answers on this topic
Professional Services
Atlassian
No answers on this topic
Conga
Needs additional training on what they are selling, how to install and use to explain to customers
Read full review
SAP
No answers on this topic
Return on Investment
Atlassian
  • The AI feature which lets me find relevant documents while reading one document is really beneficial.
  • Centralising of knowledge systems is one of the key differentiators for large organisations.
  • As long as folks keep using Google Docs and Atlassian Confluence, there is going to be a challenge in building a continuum.
Read full review
Conga
  • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
  • The report generates 90% of the time so far.
  • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
  • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
Read full review
SAP
  • The first client had a huge jump in sales after implemetation
  • The second client did well but did not have internal support and closed down
Read full review
ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks

SAP CPQ Screenshots

Screenshot of CPQ Catalog - configurable to support multiple catalogs, graphics, and easy to follow guides.Screenshot of CPQ Configurator - guides users through configuration, indicating when a valid configuration is met, and showing commissions in real-time.Screenshot of CPQ Margin Health Indicator - sliding scale to make pricing easy while protecting margins.Screenshot of CPQ and Salesforce integration is seamless. Users never need to leave Salesforce to create a quote.