Aurea CX Platform vs TIBCO Cloud Nimbus

Likelihood to Recommend

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

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Verified User

Partner in Information Technology

Pharmaceuticals Company, 51-200 employees

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TIBCO Cloud Nimbus is a business app for process documentation. It gives visualization of how people, processes and systems should interact. People from your organization can generate diagrams and how things should be processed. Good for technical and IT people to draw up diagrams so they know what they can follow for their IT process. Good for big IT teams.Could be little complex for some people. Might not feed everyone's needs but it's helpful for IT teams that want to document and diagram their technical work. You can create a step-by-step workflow management for tech people and also have non technical people follow the diagrams. It takes some time but you get the hang of it sooner or later.

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Newaz Chowdhury

Marketing Executive

PowerphraseMarketing & Advertising, 1-10 employees

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Feature Rating Comparison

Aurea CX Platform

TIBCO Cloud Nimbus

Dashboards

Standard reports

Custom reports

Aurea CX Platform

TIBCO Cloud Nimbus

Process designer

Process simulation

Business rules engine

SOA support

Process player

Model execution

Support for modeling languages

Form builder

Aurea CX Platform

TIBCO Cloud Nimbus

Social collaboration tools

Aurea CX Platform

TIBCO Cloud Nimbus

Content management

Pros

Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
User-friendly UI
Relatively painless implementation

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Verified User

Partner in Information Technology

Pharmaceuticals Company, 51-200 employees

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Team collaboration.
Nice diagrams.
Solids functions.
Pretty easy to use.

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Newaz Chowdhury

Marketing Executive

PowerphraseMarketing & Advertising, 1-10 employees

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Cons

Standard edition is significantly lighter touch than the (pricier) Enterprise version
There are similar solutions on the market that are competitively prices and offer positive user experience
Data migration can be tricky at times

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Verified User

Partner in Information Technology

Pharmaceuticals Company, 51-200 employees

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Could use more integrations.
Customer support could be better.
UI could be better.

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Newaz Chowdhury

Marketing Executive

PowerphraseMarketing & Advertising, 1-10 employees

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Return on Investment

As our customers vary in size and maturity, the ROI ranges accordingly.
For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

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Verified User

Partner in Information Technology

Pharmaceuticals Company, 51-200 employees

View all 1 answers on this topic

Clear documentations.
Clear communication to IT team.
Quicker workflow.

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Newaz Chowdhury

Marketing Executive

PowerphraseMarketing & Advertising, 1-10 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Aurea CX Platform Editions & Modules

Edition

License	$200,000¹

Per Year

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

TIBCO Cloud Nimbus Editions & Modules

Edition

Essentials	$199¹
Professional	Contact sales team

per month

Additional Pricing Details

—

Rating Summary

Aurea CX Platform

TIBCO Cloud Nimbus

Aurea CX Platform

TIBCO Cloud Nimbus

Likelihood to Recommend