Blackbaud Tuition Management vs. ISI: Illuminate Student Information

The way Blackbaud Tuition Management handles the charges and how accessible it is makes my job much easier. I love that parents can see the same view of their account as I have when entering/reviewing an account so that it doesn't sound foreign when I try to explain something to them.

One scenario where Illuminate is well suited is when we are creating mailouts for students and parents to send report cards and or progress updates, Illuminate allows us to quickly find a student's address. This feature allows us to cut down on the time it would normally take to lookup a student's address on another platform.

Incentivized

• Website is easy to navigate
• Customer service is very professional and helpful
• Multiple options for making payments and setting up accounts

Incentivized

• Stores student information in one place
• Allows parents and students to access student grades from home
• Serves as a gradebook

Incentivized

• Divorced parent log in access
• Split family contract processes

• I think just by making regular updates would be awesome.
• Making it easier to find students with last names that are longer.

Incentivized

I use FACTS in my role at work, and my children's school uses Smart Tuition. I am more familiar with Smart Tuition as a parent, but it seems to be a good solution for the high school. Since we do the financial aid in-house at my school of employment, FACTS works better for us.

Incentivized

I haven't used any other software like Illuminate.

Incentivized

• Online access is key
• Multiple payment options are great
• Since there are so many payment options we receive funds faster

• One stop data warehouse
• Easy access to all state test scores
• Easy grading for teachers.

Incentivized