BlueCherry vs. Vue.ai

Blue Cherry is competitively priced to compete with other solutions. It is well suited where a good training system is in place in the business and where at least a small IT team is present. I also would recommend on-prem installations as opposed to cloud-based as I have heard negative feedback about the cloud-based product. Blue Cherry may be more appropriate for companies that either are still developing their processes and can be tweaked to fit within the Blue Cherry ecosystem, or in larger companies where they can afford potentially substantial costs to customize Blue Cherry to their needs or desires.

Incentivized

It is an accurate and fast recommendation engine that supports excellent category suggestions and stack analysis. It has a clear and straightforward integration process that determines every aspect of the idea before diving deep into it. Moreover, it has some really good set of customization features as per the customer's needs. It can handle a huge scale platform very easily. At last talking about the customer care service, they are really good at it. They are very supportive throughout the integration process and provide time-to-time feedback.

Incentivized

• Manage production orders which is the primary portion of the business.
• Manage Sales Orders including allocation based on rules so we can manage order fulfilment successfully.
• Manage Designs and promotion to Styles which works so much smoother when integrated in the same base software.
• Manage Invoicing and credit memos and be able to report on NSR and total sales, units moved, etc.

Incentivized

• Personalized Recommendation
• Improved revenue
• Easy to use UI/UX

Incentivized

• Blue Cherry being so robust can be quite a bit to manage and really requires good training of users.
• Documentation is not the best due to the various possible configurations you can do with this system. It is difficult to document for all use cases.
• Consistency throughout the product as far as language used in different screens referring to the same item, but language can be customized so it can generally be made to match as needed.
• I think some really complete documentation on a few common use cases could be developed to help train users with properly formatted training sessions.
• Blue Cherry Add-Ons generally feel like they have not been well tested before being released and sold to their customers. We had issue (some major where we stopped using them) with pretty much every single add-on we have purchased, from B2b eComm, Shopify connector, CSC (Collaborative Supply Chain), NuOrder connector as some major examples.

Incentivized

• Faster Content Uploading
• Make tools faster
• Improvement in Analytics

Incentivized

I give this rating because CGS has a 'by design' policy meaning that if the product has been functioning a specific way for some time....even if that functionality is buggy or simply incorrect...they will call that 'by design' meaning you need to have a MOD (modification) done which means you need to pay for it. They generally seem to start between $5,000 to $15,000 USD even for a simple change like the length of a field that does not match from one screen to another, or adding a simple column to a table which contains a calculated value meaning it does not need to be stored in the database.

Incentivized

The customer care service of Vue.ai is I find better than all of its alternatives as all the issues I faced were resolved by a highly educated team. It has a clean UI for business users as compared to others. You can easily scroll to different sections with ease. It offers an excellent product recommendation engine and AI-driven product tagging with API to integrate with any platform.

Incentivized

• Blue Cherry has been part of helping our company to grow 600%+ over the last 10 years and is able to handle the ever-increasing slope of that upward scaling growth we continue to see.
• Blue Cherry PLM has really helped the design team to work much better with the ERP as it is integrated.
• Reporting and inquiries have been very important to many teams, in particular, the planning & support team to really manage large wholesale customers well.

Incentivized

• Increase in Engagement Rate
• Improved Revenue
• Positive Growth and Value

Incentivized