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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Buffer

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.

    $6

    per month per channel

    Hootsuite

    Score8.3 out of 10
    N/AHootsuite is a social media management platform for building brand awareness, engaging with customers, and driving business results. Users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, integrate with over 200+ applications, and gain actionable real-time insights from social media to make critical business decisions from…

    $249

    per month per user

    Meta Business Suite

    Score7.4 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
    Pricing
    BufferHootsuiteMeta Business Suite
    Editions & Modules
    Free
    $0
    Essentials
    $6
    per month per channel
    Team
    $12
    per month per channel
    Standard
    $199
    per month (billed annually) Starts at 1 user, 10 social accounts
    Advanced
    $399
    per month (billed annually) Starts at 1 user, unlimited social accounts
    Enterprise
    Custom Pricing
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    BufferHootsuiteMeta Business Suite
    Free Trial
    YesYesNo
    Free/Freemium Version
    YesNoYes
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeOptionalNo setup fee
    Additional DetailsA discount is offered for annual billing.Plans can be paid monthly or annually, with a discount for annual pricing.
    More Pricing Information
    Community Pulse
    BufferHootsuiteMeta Business Suite
    Considered Multiple Products
    Buffer
    Chose Buffer
    Buffer is comparable to those mentioned. Not as great as Hootsuite and Meltwater, but it holds its own and gets the job done. Buffer comes off more like the budget friendly option and lacks some of the overall bells and whistles Hootsuite and Meltwater offers. Buffer is really …
    Incentivized
    Chose Buffer
    Honestly i’ve only mostly worked with Buffer and the big pro against Meta Business Suite is that you can add social accounts from non meta apps.
    Incentivized
    Chose Buffer
    Buffer is much more affordable than Hootsuite. Another benefit is that Buffer allows more accounts to be loaded onto the platform. Hootsuite charges in tiered levels based on how many accounts you want to load onto the software. This makes it difficult to schedule and post for …
    Incentivized
    Chose Buffer
    Hootsuite is good if you have the budget for social media baked into your communications budget/a communications budget in and of itself. Buffer is better for small teams, teams that may have a more limited budget or organizations that don't have a large social media …
    Incentivized
    Chose Buffer
    I think Sprout Social and Hootsuite provide more comprehensive tools and analytics, but they have more expensive plans that don't cater to businesses of all sizes. Plus, all of that complexity can make it hard to find what you're looking for. That's where Buffer excels. It's …
    Incentivized
    Chose Buffer
    Buffer had the best free version, but Zoho Social had the most social media channels available in the price range.
    Hootsuite was the tool we first wanted, but the price was considerably more, for tools we are not sure if we need at this time.
    Incentivized
    Chose Buffer
    In my opinion, Hootsuite has it all, except TikTok, which hopefully will open up some sort of interface soon. It is a much smoother and more customizable experience. I have not had any posts missing after scheduling, like I have had with Buffer in my past experience. Just an …
    Incentivized
    Chose Buffer
    We selected this tool to maintain the activity of publication in social networks at a low cost and good productivity, we consider that it adds to our objectives of brand awareness or discovery, since it allows us to keep our channels active with information and content that we …
    Incentivized
    Chose Buffer
    Buffer and Hootsuite are considered as best tools for managing your social media accounts . The only difference which I feel between the two is Buffer is [more] focused on pre-scheduling and Hootsuite is a advanced version of Buffer you can say it allows you full -fledged …
    Incentivized
    Chose Buffer
    Buffer is the first one I have used, and then I tried other platforms like Hootsuite, and HubSpot, but still, the other two haven't matched up to that level of ease and comfort, and the features I like of Buffer. So I switched back to Buffer.
    Incentivized
    Chose Buffer
    Both Hootsuite and Buffer are excellent tools but they both target different users. If you're an individual user, small firm, or non-profit and you want to simplify your social media challenges, then Buffer is likely your best option. Hootsuite on the other hand is more likely …
    Incentivized
    Chose Buffer
    The price point is very affordable compared to other products that offer more features but charge a lot more. For my entire team, the price point has made it easy to get a good ROI. More than anything, it allows us to do what's necessary. Hootsuite definitely provides more …
    Incentivized
    Chose Buffer
    Buffer keeps it simple. It was great for when I worked at smaller companies and also for when I have done freelance social media work. Put it this way, Buffer is an accessible tool. The functionality is basic and intuitive so anyone can learn to use it. They also have a free …
    Incentivized
    Chose Buffer
    Buffer is simple and easy to use and has a great free version.
    Incentivized
    Chose Buffer
    Buffer's interface when logged in is more beautiful and easier to use than the others I've tried. Especially HighLevel which does a lot of other stuff as well - the difference with Buffer is that it is ONLY for social scheduling so it does that really well and the entire screen …
    Incentivized
    Chose Buffer
    Buffer is way more user-friendly and gets straight to what I need to do. There is no frilly extra stuff—it's straight to the point. Buffer incorporates all the parts of the apps as well.
    Incentivized
    Chose Buffer
    They all solve the same problem. Buffer initially started as a way to post content without worrying about the "when". Just add to the queue, and Buffer would post at a specified cadence. Buffer's price point is very reasonable for the services that it offers. They've grown …
    Incentivized
    Chose Buffer
    Buffer has a clear, easy to use interface and a reliable scheduling calendar.
    Incentivized
    Chose Buffer
    Both software are good, but personally I like Buffer just because it is easy to use and it has good costumer support. Buffer lets me put my updates on a schedule so I can set it up for weeks at a time and then not have to worry.
    Incentivized
    Chose Buffer
    Buffer has all the analytics tools and features that allow us to determine whether the result of our marketing is positive or negative. There are more complete alternatives, but Buffer is all I need at the moment.
    Incentivized
    Chose Buffer
    Buffer wins it on simplicity and ease of use. Furthermore, it is multichannel whereas Later, for example, is only Instagram.
    Incentivized
    Chose Buffer
    Initially we selected Buffer because it is an effective tool for a low cost, especially compared to Sprout Social.

    It’s pared down and doesn’t have as many bells and whistles but that is nice when you want to simply accomplish posting.
    Incentivized
    Hootsuite
    Chose Hootsuite
    When it comes to price, Hootsuite comes in behind Sprout Social. It also is behind Sprout when it comes to how many profiles or pages users can use, manage, and analyze through its reporting analytic tools. But, Hootsuite does outperform Sprout Social in sentiment analysis and …
    Incentivized
    Chose Hootsuite
    The main reason we selected Hootsuite instead of Zoho Social was because Hootsuite offered a very generous charitable discount, making it much more affordable for our organization. We really appreciate that this discount was made available and will likely continue with Hootsuite.
    Incentivized
    Chose Hootsuite
    I hadn't thought about it, I guess I could switch to meta instead of paying to use Hootsuite
    Incentivized
    Chose Hootsuite
    SproutSocial comes out on top but the (much) higher price point reflects that. I chose Hootsuite as a more budget friendly solution, with similar features
    Incentivized
    Chose Hootsuite
    Hootsuite is all-encompassing and does not try to hide features behind paywalls. When you do not have a feature based on your chosen plan, it does not present the option like other platforms tend to do.
    Incentivized
    Chose Hootsuite
    Hootsuite offers a wide range of tools at a somewhat steeper cost. If you manage multiple platforms and want to survey the content being shared and interacted with across all of them, Hootsuite seems to have an easier platform to do that with. HubSpot CRM allows us to integrate …
    Incentivized
    Chose Hootsuite
    Very similar, but less expensive.
    Incentivized
    Chose Hootsuite
    Hootsuite offers more platforms and also more control over any of the competitors we evaluated. For our current business and customer needs, Hootsuite was and is a much better fit. We use the pro level, and right now, it has enough options and features to ensure proper …
    Incentivized
    Chose Hootsuite
    I find Hootsuite better for teams to manage social media posts. It's easy for multi-channel and has link shortening within the software and makes basic reporting and analytics easy to comprehend.
    Incentivized
    Chose Hootsuite
    I don't remember the name now but there was another tool I used when I first started and it was messing up all of my posts. I would find links to one post were showing up on another and the images were swapped as well. Once this started happening, I immediately stopped using …
    Incentivized
    Meta Platforms Inc
    Chose Meta Business Suite
    Meta Business Suite is super easy, and it's also free compared to Hootsuite. Hootsuite, in comparison, can manage a wider variety of platforms, but Meta crushes it for any of its native platforms that you add to the account. If you have Instagram or Facebook, you must have Meta …
    Incentivized
    Chose Meta Business Suite
    I think Meta Business Suite is a great option especially for a smaller non-profit business like ours. I like that on a base level it is much more cost effective, whereas a platform like Hootsuite and SocialPilot cost a high monthly fee. I do with Meta Business Suite would …
    Incentivized
    Chose Meta Business Suite
    Hootsuite is effective for scheduling posts across multiple social media feeds. Hootsuite offers Facebook, Instagram, X, LinkedIn, Pinterest, YouTube, TikTok and Google Business Profile integration, and you can use Google Analytics with it, but it no longer offers a free plan.
    W…
    Incentivized
    Chose Meta Business Suite
    As a social media page platform, Facebook for Business feels like a half-baked product that really needs more attention. Facebook for Business just does the job without doing it exceptionally well. It is not where it needs to be to compete with other paid-for services. Buffer, H…
    Incentivized
    Chose Meta Business Suite
    Hootsuite does allow you to manage posts and some ad functions for Facebook. However, Facebook for Business provides the most functionality and more resources when it comes to creating and managing ads. Facebook for Business was already in use at my organization when I started …
    Incentivized
    Chose Meta Business Suite
    In the past I've used Hootsuite Free to manage Facebook pages. Hootsuite for free doesn't even come close to Facebook for Business. Facebook for Business essentially has everything you need at your fingertips to manage a Facebook page/Facebook ad campaign for a business. When I …
    Incentivized
    Chose Meta Business Suite
    I think Meta Business Suite is the. Most comprehensive tool for managing and maintaining your presence in Facebook and instagram
    Incentivized
    Chose Meta Business Suite
    While we have tried to utilize other platforms for managing social media in the past, we have found that managing each social channel in its own platform is especially helpful. We want the content to be unique and it helps ensure that. You are generally presented with more …
    Incentivized
    Chose Meta Business Suite
    Facebook for Business is the online software or app that was made for Facebook by Facebook. The other services I mentioned above are not quite competitors but are tools that are built to help the end user accomplish similar tasks using Facebook Pages and Facebook Ads. I find …
    Incentivized
    Key User Insights
    Would buy again
    91%
    Would buy again
    30 Answers
    93%
    Would buy again
    328 Answers
    65%
    Would buy again
    15 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    28 Answers
    92%
    Delivers good value for the price
    283 Answers
    85%
    Delivers good value for the price
    17 Answers
    Happy with the feature set
    85%
    Happy with the feature set
    28 Answers
    94%
    Happy with the feature set
    333 Answers
    70%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    26 Answers
    93%
    Lived up to sales and marketing promises
    280 Answers
    70%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    98%
    Implementation went as expected
    316 Answers
    85%
    Implementation went as expected
    17 Answers
    Features
    BufferHootsuiteMeta Business Suite
    Publishing
    Comparison of Publishing features of Buffer and Hootsuite and Meta Business Suite
    Feature
    Buffer
    7.8
    77 Ratings
    4% below category average
    Hootsuite
    8.1
    448 Ratings
    1% below category average
    Meta Business Suite
    7.3
    15 Ratings
    11% below category average
    Content planning and scheduling8.677 Ratings9.0448 Ratings8.015 Ratings
    Content optimization7.370 Ratings7.7369 Ratings7.212 Ratings
    Workflow management7.666 Ratings8.4380 Ratings6.310 Ratings
    Audience targeting00 Ratings7.2305 Ratings7.915 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Buffer and Hootsuite and Meta Business Suite
    Feature
    Buffer
    7.0
    70 Ratings
    10% below category average
    Hootsuite
    7.9
    361 Ratings
    2% above category average
    Meta Business Suite
    8.0
    15 Ratings
    3% above category average
    Campaign success analytics7.070 Ratings8.2334 Ratings8.215 Ratings
    Real-time tracking00 Ratings7.7336 Ratings8.015 Ratings
    Competitor analysis00 Ratings7.7232 Ratings7.99 Ratings
    Account management
    Comparison of Account management features of Buffer and Hootsuite and Meta Business Suite
    Feature
    Buffer
    8.1
    72 Ratings
    2% above category average
    Hootsuite
    7.9
    370 Ratings
    0% below category average
    Meta Business Suite
    8.0
    13 Ratings
    1% above category average
    Role-based user permissions & privileges8.359 Ratings8.3318 Ratings8.013 Ratings
    Mobile access7.968 Ratings7.5337 Ratings8.012 Ratings
    Listening/monitoring
    Comparison of Listening/monitoring features of Buffer and Hootsuite and Meta Business Suite
    Feature
    Buffer
    -
    Ratings
    Hootsuite
    7.0
    325 Ratings
    9% below category average
    Meta Business Suite
    6.6
    13 Ratings
    15% below category average
    Boolean keyword searches00 Ratings7.1213 Ratings7.08 Ratings
    Filtering out noise/spam00 Ratings6.4225 Ratings6.410 Ratings
    Sentiment analysis00 Ratings6.8225 Ratings6.810 Ratings
    Broad channel coverage00 Ratings7.8299 Ratings6.312 Ratings
    Engagement
    Comparison of Engagement features of Buffer and Hootsuite and Meta Business Suite
    Feature
    Buffer
    -
    Ratings
    Hootsuite
    7.6
    360 Ratings
    7% below category average
    Meta Business Suite
    7.1
    12 Ratings
    13% below category average
    Automated routing and prioritization00 Ratings7.5261 Ratings7.18 Ratings
    Customer interaction histories00 Ratings7.3281 Ratings7.011 Ratings
    Bulk actions00 Ratings7.8312 Ratings7.010 Ratings
    Marketing
    Comparison of Marketing features of Buffer and Hootsuite and Meta Business Suite
    Feature
    Buffer
    -
    Ratings
    Hootsuite
    7.0
    339 Ratings
    10% below category average
    Meta Business Suite
    7.4
    15 Ratings
    4% below category average
    Lead generation00 Ratings6.6209 Ratings7.614 Ratings
    Content marketing00 Ratings7.6306 Ratings7.013 Ratings
    Paid media management00 Ratings6.8207 Ratings7.714 Ratings
    Campaigns and promotions00 Ratings6.8257 Ratings7.212 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Buffer and Hootsuite and Meta Business Suite
    Feature
    Buffer
    -
    Ratings
    Hootsuite
    8.1
    439 Ratings
    3% below category average
    Meta Business Suite
    8.5
    13 Ratings
    2% above category average
    Twitter00 Ratings7.7394 Ratings8.63 Ratings
    Facebook00 Ratings8.6422 Ratings8.812 Ratings
    LinkedIn00 Ratings8.0370 Ratings8.54 Ratings
    Google+00 Ratings8.960 Ratings8.44 Ratings
    Instagram00 Ratings8.6377 Ratings8.413 Ratings
    Pinterest00 Ratings7.2183 Ratings9.04 Ratings
    YouTube00 Ratings7.6176 Ratings7.54 Ratings
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    Sendible
    Score7.2 out of 10
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    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Emplifi
    Score8.9 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
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    User Ratings
    BufferHootsuiteMeta Business Suite
    Likelihood to Recommend
    7.5
    (97 ratings)
    8.4
    (511 ratings)
    7.4
    (108 ratings)
    Likelihood to Renew
    8.0
    (15 ratings)
    8.6
    (89 ratings)
    10.0
    (7 ratings)
    Usability
    8.4
    (33 ratings)
    8.3
    (150 ratings)
    6.7
    (17 ratings)
    Availability
    8.2
    (2 ratings)
    9.8
    (21 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (2 ratings)
    9.8
    (19 ratings)
    3.0
    (1 ratings)
    Support Rating
    7.0
    (24 ratings)
    7.0
    (263 ratings)
    10.0
    (4 ratings)
    In-Person Training
    -
    (0 ratings)
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (17 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (3 ratings)
    8.0
    (39 ratings)
    10.0
    (4 ratings)
    Configurability
    10.0
    (1 ratings)
    7.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.6
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (2 ratings)
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.3
    (18 ratings)
    -
    (0 ratings)
    User Testimonials
    BufferHootsuiteMeta Business Suite
    Likelihood to Recommend
    Buffer
    It helps me save hours by devoting only half an hour in a month's worth of posting, in addition to that it is quite simple to use. Buffer for scheduling social posts well in advance, but I have begun using it instead of posting natively on the social apps themselves because it makes it super easy to post the same messages to more than one platform.
    Read full review
    Hootsuite
    Hootsuite presents my team everything we need to manage the social media function. Even writing the "what can be improved" section strained me, because there really isn't a whole lot to complain about. At this point, I (and my social media manager) need to explore the platform more, specifically OwlyGPT, campaigns, and listening. It's pretty much everything we need right now
    Incentivized
    Read full review
    Meta Platforms Inc
    Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
    Incentivized
    Read full review
    Pros
    Buffer
    • I can plan and publish content on social channels.
    • Buffer's interface is quite tidy and generates the necessary facilities to save us time in publishing consistent content.
    • It has a special price; it is pretty affordable.
    • It has the possibility of integrating with other tools to improve its functions.
    Incentivized
    Read full review
    Hootsuite
    • Reporting. We are able to pull accurate and concise data points on our channels.
    • Planning and calendaring. We love that we are able to have our teams plan out content across months so that we are never feeling behind schedule on getting content out there.
    • Creating content natively in the platform!
    Incentivized
    Read full review
    Meta Platforms Inc
    • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
    • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
    • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
    • Gives you placements and different ad types so you can get the most out of it.
    • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
    Incentivized
    Read full review
    Cons
    Buffer
    • Expensive Analytics: The upgrade you need to access your analytics is quite expensive, and I have come across other tools that provide the same or even more for a lesser priced plan.
    • No Media Library: The one feature I have found on another social media planning tool that I wish Buffer had is a media library. This allows you to upload photos you aren't using right away to have them readily available when you do decide to use them. This is not a feature in Buffer.
    Incentivized
    Read full review
    Hootsuite
    • TikTok is an area for improvement as it's newer to Hootsuite. It would be beneficial to be able to link non-business profiles on TikTok to Hootsuite as many businesses use personal accounts to access TikTok's expansive music library.
    • Hootsuite does have room to improve the analytics capabilities. There could be more ways to customize each aspect of their reports. There isn't much manipulation of data in each type of data set.
    • Simplicity is an area of improvement for Hootsuite. The streams are one example of an area that is super cluttered and difficult to view. Their platform could really use an aesthetic overhaul to make things look more pleasing.
    Incentivized
    Read full review
    Meta Platforms Inc
    • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
    • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
    • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
    Incentivized
    Read full review
    Likelihood to Renew
    Buffer
    I am giving buffer this rating because of a couple issues that it has compared to other platforms. It does not always post to instagram and you will need to go in an manually post. Also, one of the biggest qualms that we have with buffer is the price it costs to have robust analytics
    Incentivized
    Read full review
    Hootsuite
    At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
    Incentivized
    Read full review
    Meta Platforms Inc
    We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
    Incentivized
    Read full review
    Usability
    Buffer
    We use Buffer for certain website content that should be shared on social networks, having this tool helps us to do it faster and easier since we can send the publications from the internet browser and the stack of scheduled messages. It is really fast and easy for all team members who share access to the account, so at the same time that we analyze the information that we can share, the message stack is prepared
    Incentivized
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    Hootsuite
    I will give Hootsuite a rating of 10/10 because it has delivered measurable business impact through social media. It helps centralize and streamline content planning, approvals, scheduling, and reporting in one place. It has significantly reduced manual workload and improved team efficiency. We achieved higher engagement rates, faster customer response times, and improved lead quality through social channels. It has also helped us with centralized reporting across different social media channels.
    Incentivized
    Read full review
    Meta Platforms Inc
    Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
    Incentivized
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    Reliability and Availability
    Buffer
    Buffer is always on hand and very reliable, their software suite rarely has outages
    Incentivized
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    Hootsuite
    Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
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    Meta Platforms Inc
    I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
    Incentivized
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    Performance
    Buffer
    Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
    Incentivized
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    Hootsuite
    HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
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    Meta Platforms Inc
    There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
    Incentivized
    Read full review
    Support Rating
    Buffer
    1. It really helped to my business to grow online.
    2. I was able to take actions mindfully as the analytics are damn good.
    3. Also used for managing clients social media accounts and it proved to be a best resource.
    4. Clients were really happy as they got high demand and growth on internet and the secret is Buffer.
    5. The user interface is really easy to understand and manage. Support is 24/7 available to help.
    Incentivized
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    Hootsuite
    I can manage all of my accounts on one site! It's absolutely amazing!
    The dashboard is helpful to see how you are doing as well. Still
    getting to understand the analytics and may need to reach out for help
    on this
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    Meta Platforms Inc
    I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
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    In-Person Training
    Buffer
    No answers on this topic
    Hootsuite
    Very easy to teach and learn
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    Meta Platforms Inc
    No answers on this topic
    Online Training
    Buffer
    No answers on this topic
    Hootsuite
    The online training is decent; however, it takes a lot more time to search for answers to my questions. Having a training session with a live person was much more effective as they were able to quickly address the business needs I have.
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    Meta Platforms Inc
    No answers on this topic
    Implementation Rating
    Buffer
    We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
    Incentivized
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    Hootsuite
    Simple and easy to use, and have never had any issues. We like how it saves me time and allows me to plan in advance. I plan on using this for as long as I can and will encourage others to use it too. If you haven't tried it you should. I hope my review is helpful to everyone.
    Incentivized
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    Meta Platforms Inc
    Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
    Incentivized
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    Alternatives Considered
    Buffer
    I also used Combin which is easy and free to use. However, Combin only posts when the computer is active and connected to the internet. So, posting while you are not actively using your computer at that moment is not possible, therefore Buffer is much more efficient as you can even post while being on vacation without working.
    Incentivized
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    Hootsuite
    Hootsuite offers a wide range of tools at a somewhat steeper cost. If you manage multiple platforms and want to survey the content being shared and interacted with across all of them, Hootsuite seems to have an easier platform to do that with. HubSpot CRM allows us to integrate our social platforms into our existing CRM, which is a cost saver, but Hootsuite is social media-focused, so the set-up is easier.
    Incentivized
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    Meta Platforms Inc
    Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
    Incentivized
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    Scalability
    Buffer
    Buffer does what it say on tin as they say! you can always count on Buffer. Buffer can be scale to 25 social account with 2,000 scheduled post which is enough for most agencies or businesses
    Incentivized
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    Hootsuite
    We are only using in marketing and have been able to scale.
    Incentivized
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    Meta Platforms Inc
    This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
    Incentivized
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    Return on Investment
    Buffer
    • It has saved money by allowing us to automate our social using one person
    • It allows us to connect one channel at a time instead of wasting money on larger account management tools
    • We are making money, because it has already delivered several clients
    Incentivized
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    Hootsuite
    • For our organization, all ROI was on time saved and efficiency: for creating posts, for scheduling and publishing, for interacting with users, and for analyzing performances. It all comes in one place and this makes a very huge difference in your workflows. We would say that Hootsuite went beyond our expectations on this front, for example with the dynamics UTMs and the media library. Saving time was the main reason why we wanted to purchase the platform and it did not disappoint at all.
    • The ROI in time was also fast to get. The learning curse is very short and this is also an important element. Benefiting from the platform did not take long to be experienced.
    Incentivized
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    Meta Platforms Inc
    • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
    • This is a great platform to build new audiences or grow existing ones.
    • Building audience segments via pixel tracking is a huge win for this platform.
    Incentivized
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    ScreenShots

    Buffer Screenshots

    Screenshot of The Buffer dashboardScreenshot of Customizable posting scheduleScreenshot of Tailored PostsScreenshot of List or calendar view of scheduled postsScreenshot of Browser extensionScreenshot of Social media analytics

    Hootsuite Screenshots

    Screenshot of Monitoring: Monitors social media profiles and tracks the topics that matter to the brand.Screenshot of Publishing: Create, publish and schedule engaging posts across social channels.Screenshot of Customer Engagement: A consolidated stream of messages across networks that can be triaged and assigned to respond to customers faster. Provides optional chatbot handover for automated responses.Screenshot of Scheduling: Social content can be planned as a team with a shared calendar that features collaborative post drafts and built-in approval workflows.Screenshot of Analytics & Reporting: Measures the effectiveness of a social media strategy to help turn strategy into execution with meaningful and actionable insights. Reports can be customized and shared according to unique business goals and objectives.