CA Business Service Insight vs. Ivanti Neurons for ITSM
CA Business Service Insight vs. Ivanti Neurons for ITSM
Product | Rating | Most Used By | Product Summary | Starting Price |
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CA Business Service Insight | N/A | CA Business Service Insight is software that provides performance management of IT services and service level agreements. This solution is designed to help businesses determine what services are being used and how they are performing against service level agreements (SLAs). | N/A | |
Ivanti Neurons for ITSM | N/A | Ivanti Neurons for ITSM offers the flexibility to deploy in the cloud, on-premises or a hybrid combination. It replaces the Ivanti Service Manager, powered by Heat. | N/A |
CA Business Service Insight | Ivanti Neurons for ITSM | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CA Business Service Insight | Ivanti Neurons for ITSM | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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CA Business Service Insight | Ivanti Neurons for ITSM | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | ManageEngine ServiceDesk Plus Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CA Business Service Insight | Ivanti Neurons for ITSM | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (22 ratings) |
Likelihood to Renew | - (0 ratings) | 9.9 (4 ratings) |
Usability | - (0 ratings) | 7.8 (7 ratings) |
Support Rating | - (0 ratings) | 9.0 (9 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.5 (3 ratings) |
Professional Services | - (0 ratings) | 8.0 (3 ratings) |
CA Business Service Insight | Ivanti Neurons for ITSM | |
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Likelihood to Recommend | Broadcom No answers on this topic | Ivanti |
Pros | Broadcom No answers on this topic | Ivanti |
Cons | Broadcom No answers on this topic | Ivanti |
Likelihood to Renew | Broadcom No answers on this topic | Ivanti |
Usability | Broadcom No answers on this topic | Ivanti |
Support Rating | Broadcom No answers on this topic | Ivanti |
Alternatives Considered | Broadcom No answers on this topic | Ivanti |
Contract Terms and Pricing Model | Broadcom No answers on this topic | Ivanti |
Professional Services | Broadcom No answers on this topic | Ivanti |
Return on Investment | Broadcom No answers on this topic | Ivanti |
ScreenShots |