Cisco Meraki Insight vs. ThousandEyes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki Insight
Score 8.8 out of 10
N/A
Cisco Meraki Insight is a network analytics tool that supports troubleshooting, and helps IT administrators optimize the end user experience, so as to significantly reduce the time it takes to isolate network or application problems.N/A
ThousandEyes
Score 8.9 out of 10
N/A
ThousandEyes offers Digital Experience Monitoring that integrates application performance monitoring within a broader network monitoring platform. It primarily focuses on connectivity monitoring and supports SaaS and hybrid systems monitoring.N/A
Pricing
Cisco Meraki InsightThousandEyes
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Meraki InsightThousandEyes
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki InsightThousandEyes
Considered Both Products
Cisco Meraki Insight

No answer on this topic

ThousandEyes
Top Pros
Top Cons
Best Alternatives
Cisco Meraki InsightThousandEyes
Small Businesses
Auvik
Auvik
Score 8.7 out of 10
SolarWinds Pingdom
SolarWinds Pingdom
Score 8.2 out of 10
Medium-sized Companies
SolarWinds Network Configuration Manager (NCM)
SolarWinds Network Configuration Manager (NCM)
Score 8.7 out of 10
Catchpoint
Catchpoint
Score 8.9 out of 10
Enterprises
SolarWinds Network Configuration Manager (NCM)
SolarWinds Network Configuration Manager (NCM)
Score 8.7 out of 10
Nexthink
Nexthink
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Meraki InsightThousandEyes
Likelihood to Recommend
8.7
(3 ratings)
8.9
(48 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.2
(3 ratings)
User Testimonials
Cisco Meraki InsightThousandEyes
Likelihood to Recommend
Cisco
Within healthcare, services, or manufacturing organizations the Cisco Meraki systems have performed remarkably well. The security standpoint of Cisco aligned equipment needs no additional mentioning other than they are the top choice for Federal, State, and Local governments as well as a plethora of organizations from different market areas.
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Cisco
If this world is feeling out of control these days, you CAN access a bit more power. ThousandEyes will help make you a bit more master of mistress (etc) of your IT universe, folding in internet, cloud, Saas, etc. Get a better flyover view of all your processes and truly perceive end user experience. Oh, and I love the name ThousandEyes!!!
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Pros
Cisco
  • Analytics
  • Simple Management
  • Robust options
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Cisco
  • Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API.
  • Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server.
  • Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident.
  • Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary.
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Cons
Cisco
  • Number of applications for monitoring
  • Instantly update application status
  • Faster information display
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Cisco
  • Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing.
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Likelihood to Renew
Cisco
No answers on this topic
Cisco
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
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Support Rating
Cisco
No answers on this topic
Cisco
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
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Alternatives Considered
Cisco
Cisco Meraki has made the world of management so much easier, allowing IT Administrators and Business Management personnel to enjoy more time on the business needs and less time managing equipment.
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Cisco
Simple Network Management Protocol cannot achieve what an agent-based monitoring solution can. Access layer testing gives you visibility into the user's endpoint. ThousandEyes is able to provide both telemetry and user experience in a bundled solution. The way that Cisco has built in the enterprise agents to their 9300 and 9500 switches has made exposure to the platform widespread.
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Return on Investment
Cisco
  • The ease of use saved us many hours of billable time.
  • Support added lots of value.
  • Licensing and equipment cost really put a damper on overall value (being so high).
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Cisco
  • Real time visibility about network health can prepare us for outages
  • Less time wasted troubleshooting end user network issues when ThousandEyes can give clarity which saves time doing extra work
  • Before doing business with a SaaS product we can use ThousandEyes to give historical datat on network uptime.
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ScreenShots

ThousandEyes Screenshots

Screenshot of Path visibility demonstrates outages.Screenshot of ThousandEyes End User Monitoring delivers both on-demand and real-time visibility into each employee’s experience of SaaS and Internally-hosted applications, as well as underlying wireless LAN, WAN, Internet connectivity and system health.Screenshot of ThousandEyes Internet Insights™ combines a massive data set with algorithmic outage detection to provide near real-time insights into the SaaS applications and networks your business relies on. With Internet Insights, you can manage digital experience at Internet scale.Screenshot of