What users are saying about
14 Ratings
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Score 9.3 out of 100
49 Ratings
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Score 8.9 out of 100

Feature Set Ratings

    Network Performance Monitoring

    Cisco Meraki Insight

    Feature Set Not Supported
    N/A
    8.5

    ThousandEyes

    85%
    ThousandEyes ranks higher in 7/7 features

    Network monitoring

    N/A
    0 Ratings
    9.0
    90%
    17 Ratings

    Baseline threshold calculation

    N/A
    0 Ratings
    8.9
    89%
    16 Ratings

    Alerts

    N/A
    0 Ratings
    9.8
    98%
    17 Ratings

    Network capacity planning

    N/A
    0 Ratings
    7.8
    78%
    14 Ratings

    Network mapping

    N/A
    0 Ratings
    8.1
    81%
    16 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.0
    80%
    16 Ratings

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    7.9
    79%
    11 Ratings

    Attribute Ratings

    • Cisco Meraki Insight is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    Cisco Meraki Insight

    90%
    3 Ratings
    8.9

    ThousandEyes

    89%
    17 Ratings

    Support Rating

    Cisco Meraki Insight

    N/A
    0 Ratings
    9.2

    ThousandEyes

    92%
    3 Ratings

    Likelihood to Recommend

    Cisco Meraki Insight

    Within healthcare, services, or manufacturing organizations the Cisco Meraki systems have performed remarkably well. The security standpoint of Cisco aligned equipment needs no additional mentioning other than they are the top choice for Federal, State, and Local governments as well as a plethora of organizations from different market areas.
    Rick Ankrom | TrustRadius Reviewer

    ThousandEyes

    If this world is feeling out of control these days, you CAN access a bit more power. ThousandEyes will help make you a bit more master of mistress (etc) of your IT universe, folding in internet, cloud, Saas, etc. Get a better flyover view of all your processes and truly perceive end user experience. Oh, and I love the name ThousandEyes!!!
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco Meraki Insight

    • Analytics
    • Simple Management
    • Robust options
    Anonymous | TrustRadius Reviewer

    ThousandEyes

    • Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API.
    • Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server.
    • Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident.
    • Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary.
    Anonymous | TrustRadius Reviewer

    Cons

    Cisco Meraki Insight

    • Number of applications for monitoring
    • Instantly update application status
    • Faster information display
    Ruben Lara | TrustRadius Reviewer

    ThousandEyes

    • Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing.
    Kevin Duffey | TrustRadius Reviewer

    Pricing Details

    Cisco Meraki Insight

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    ThousandEyes

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Optional

    Starting Price

    Support Rating

    Cisco Meraki Insight

    No score
    No answers yet
    No answers on this topic

    ThousandEyes

    ThousandEyes 9.2
    Based on 3 answers
    You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
    Manuel Ayala | TrustRadius Reviewer

    Alternatives Considered

    Cisco Meraki Insight

    Cisco Meraki has made the world of management so much easier, allowing IT Administrators and Business Management personnel to enjoy more time on the business needs and less time managing equipment.
    Rick Ankrom | TrustRadius Reviewer

    ThousandEyes

    ThousandEyes is able to monitor not only of network downtimes, but also to monitor bandwidth usage, paths, geo-locations and health of applications and platforms. This gives visibility of performance and metrics and flows, besides the alerting for troubleshooting.
    Jean Franco | TrustRadius Reviewer

    Return on Investment

    Cisco Meraki Insight

    • The ease of use saved us many hours of billable time.
    • Support added lots of value.
    • Licensing and equipment cost really put a damper on overall value (being so high).
    Anonymous | TrustRadius Reviewer

    ThousandEyes

    • It is able to determine our uptime on services
    • We are able to determine whether our service provider is providing what they have agreed to for Internet services
    • Allows you to determine outside access to internal resources as if you were a client trying to perform a transaction
    Manuel J Gomez | TrustRadius Reviewer

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