What users are saying about
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.3 out of 100
Based on 14 reviews and ratings
49 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 49 reviews and ratings
Feature Set Ratings
Network Performance Monitoring
Cisco Meraki Insight
Feature Set Not Supported
N/A

8.5
ThousandEyes
85%
ThousandEyes ranks higher in 7/7 features
ThousandEyes ranks higher in 7/7 features
Network monitoring
N/A
0 Ratings

9.0
90%
17 Ratings
Baseline threshold calculation
N/A
0 Ratings

8.9
89%
16 Ratings
Alerts
N/A
0 Ratings

9.8
98%
17 Ratings
Network capacity planning
N/A
0 Ratings

7.8
78%
14 Ratings
Network mapping
N/A
0 Ratings

8.1
81%
16 Ratings
Customizable reports
N/A
0 Ratings

8.0
80%
16 Ratings
Wireless infrastructure monitoring
N/A
0 Ratings

7.9
79%
11 Ratings
Attribute Ratings
- Cisco Meraki Insight is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
Cisco Meraki Insight
90%
3 Ratings

8.9
ThousandEyes
89%
17 Ratings
Support Rating
Cisco Meraki Insight
N/A
0 Ratings

9.2
ThousandEyes
92%
3 Ratings
Likelihood to Recommend
Cisco Meraki Insight
Within healthcare, services, or manufacturing organizations the Cisco Meraki systems have performed remarkably well. The security standpoint of Cisco aligned equipment needs no additional mentioning other than they are the top choice for Federal, State, and Local governments as well as a plethora of organizations from different market areas.
IT Director
BCI SolutionsDefense & Space, 201-500 employees
ThousandEyes
If this world is feeling out of control these days, you CAN access a bit more power. ThousandEyes will help make you a bit more master of mistress (etc) of your IT universe, folding in internet, cloud, Saas, etc. Get a better flyover view of all your processes and truly perceive end user experience. Oh, and I love the name ThousandEyes!!!

Verified User
C-Level Executive in Professional Services
Medical Practice Company, 11-50 employeesPros
Cisco Meraki Insight
- Analytics
- Simple Management
- Robust options

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesThousandEyes
- Alerting on outages. ThousandEyes provides a few different options to receive alerts: you can have alerts emailed to a subset of (or all) users, there is a basic Slack integration, and if more flexibility is required (or your preferred method of being alerted isn't built-in) webhooks can be used to hit another API.
- Speeding up mean time to resolution (or mean time to innocence if you're a more siloed and blame-happy organization). Failure alerts can be configured to include the cause of the failure instead of just "resource x is down." For example, the alerts can come out and say that a website was down due to an HTTP 500, which will help prevent staff from spinning their wheels trying to diagnose the network from the client to the web server.
- Post mortems and root cause analyses. After an outage has been resolved, it is possible to go back for up to 30 days without losing any level of detail for the test in question, and to view information like the DNS response received, the network path taken by the traffic, and any added latency incurred by an individual link. It can also be used to view Internet routing changes surrounding the incident.
- Support. Every ticket or chat I have opened has been met by a friendly and helpful staff member that has been able to provide helpful insight into what is causing a particular issue, and what steps they will take on their side to resolve an issue or provide suggestions of steps to take on our side if necessary.

Verified User
Engineer in Information Technology
Internet Company, 501-1000 employeesCons
Cisco Meraki Insight
- Number of applications for monitoring
- Instantly update application status
- Faster information display
Ingeniero Preventa
MigesaTelecommunications, 51-200 employees
ThousandEyes
- Continue to innovate and support more and more services. In the world of IOT and point to point traffic being more and more prevalent creating a flexible product is fantastic. Build on the end user product, last mile and even more sharing.
Vice President IT Operations
RichRelevanceInternet, 51-200 employees
Pricing Details
Cisco Meraki Insight
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—ThousandEyes
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—Support Rating
Cisco Meraki Insight
No score
No answers yet
No answers on this topic
ThousandEyes
ThousandEyes 9.2
Based on 3 answers
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
IT Director-Global Telecom Ops
Honeywell IncAviation & Aerospace, 10,001+ employees
Alternatives Considered
Cisco Meraki Insight
Cisco Meraki has made the world of management so much easier, allowing IT Administrators and Business Management personnel to enjoy more time on the business needs and less time managing equipment.
IT Director
BCI SolutionsDefense & Space, 201-500 employees
ThousandEyes
ThousandEyes is able to monitor not only of network downtimes, but also to monitor bandwidth usage, paths, geo-locations and health of applications and platforms. This gives visibility of performance and metrics and flows, besides the alerting for troubleshooting.
CTO
Maila NetworksComputer & Network Security, 11-50 employees
Return on Investment
Cisco Meraki Insight
- The ease of use saved us many hours of billable time.
- Support added lots of value.
- Licensing and equipment cost really put a damper on overall value (being so high).

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesThousandEyes
- It is able to determine our uptime on services
- We are able to determine whether our service provider is providing what they have agreed to for Internet services
- Allows you to determine outside access to internal resources as if you were a client trying to perform a transaction
IT Infrastructure Manager
Holy Cross EnergyUtilities, 51-200 employees