Webex Contact Center vs. Opinsta
Webex Contact Center vs. Opinsta
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Webex Contact Center | N/A | Cisco Webex Contact Center is a cloud-based omni-channel (e.g. voice, email, and chat) contact center solution providing customer / agent matching, customer service self-service agent, and built-in chat and voice for collaboration between agents. | N/A | |
Opinsta | N/A | Opista is a customer experience management solution. It focuses on collecting customer data and feedback. The platform organizes this information to provide a complete single customer view, fuel personalisation, and drive brand strategy around actionable data. Users can unify and manage customer feedback across multiple brands, products or services. Each organization's feedback portal is private, branded, and cloud-based. | N/A |
Webex Contact Center | Opinsta | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Webex Contact Center | Opinsta | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Webex Contact Center | Opinsta | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Webex Contact Center | Opinsta | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Webex Contact Center | Opinsta | |
---|---|---|
Likelihood to Recommend | 8.5 (23 ratings) | - (0 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | - (0 ratings) |
Webex Contact Center | Opinsta | |
---|---|---|
Likelihood to Recommend | Cisco | Opinsta No answers on this topic |
Pros | Cisco | Opinsta No answers on this topic |
Cons | Cisco | Opinsta No answers on this topic |
Alternatives Considered | Cisco | Opinsta No answers on this topic |
Return on Investment | Cisco | Opinsta No answers on this topic |
ScreenShots | Webex Contact Center Screenshots |