ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights. ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp…
$0
per month per seat
Google Chat
Score 8.0 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.
Several of our team members had experience with Asana. ClickUp is a far superior product compared to Asana because of the following: The Gantt charts show subtasks in addition to parent tasks. Asana, on the other hand, required integrating with other products in order to show …
ClickUp is fantastic if you deal with a lot of complex tasks that need to be broken up and managed. It is fantastic for managing a remote team. The ability to track time is super helpful. The ability to communicate right on tasks is super helpful and I love the rich text editor. Sometimes it is nice to add emojis and images and make things "pretty," which I find gets my team excited to create a cool workspace. I think ClickUp is overkill if all you need is a simple to-do list. People get intimidated by the number of features, but you can use what you like a disregard the rest. ClickUp has been the number one reason we have been able to build highly complex automated workflows and websites for our clients.
Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
Task Management: ClickUp provides an intuitive interface for creating and organizing tasks, setting deadlines, and assigning team members. It also offers features like subtasks, dependencies, and custom task statuses, making it easier to manage complex projects.
Collaboration: ClickUp has several tools to help my teams communicate and collaborate effectively, including comments, mentions, and real-time updates. With features like shared calendars and integrated task lists, team members can stay up-to-date on project progress and share information effortlessly.
Reporting and Analytics: ClickUp provides detailed insights into project progress and team performance with features like custom reports, time tracking, and workload tracking. This helps organizations make data-driven decisions and improve their processes over time.
I would like it if there was an option to choose your own preferred/default "group by" filter. Usually, when I go on ClickUp, it automatically groups my tasks by status, but being grouped by due dates is more convenient for me. However, it never saves that setting, and I constantly have to change it. It's not a big issue, but it would be nice to possibly change that.
I do not have any other suggestions at the moment.
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
Every time I communicated with ClickUp, I got a fast and eager-to-please response. There were a couple of times I tried to leave based on another offer of another tool, and they woo'd me back with their warm responses and help to please me. I would highly recommend their customer service team!
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
These apps are good, but ClickUp is GREAT. ClickUp even allows you to move all your existing work from other apps into their platform. I have used those other apps, but ClickUps power-packed features and ease of use in building in growing in its use is second to none in my experience
Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
ClickUp has allowed us to recognise turnaround times for particular projects and use that information to better calculate workflow and expected completion for future projects.
We are able to provide proof of work completed for all of our clients and meet with our KPIs.
ClickUp lets us see at a glance where our projects stand and lets us move subtasks around to make room for ad hoc work that may need our immediate attention.