Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.6 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp lets teams of all types and sizes deliver work more effectively, boosting productivity to new heights. ClickUp states its core mission is to make the world more productive by removing friction caused by using many different applications. ClickUp…
$0
per month per seat
Google Chat
Score 8.0 out of 10
N/A
Google Chat, formerly Hangouts Chat, is a collaboration tool competing with Slack, designed to make it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate, and with dedicated, virtual rooms to house projects over time — plus threaded conversations — Chat helps users track progress and follow up tasks. Chat currently supports 28 languages and each room can support up to 8,000 members.N/A
Pricing
ClickUpGoogle Chat
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
ClickUpGoogle Chat
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClickUpGoogle Chat
Considered Both Products
ClickUp
Chose ClickUp
Several of our team members had experience with Asana. ClickUp is a far superior product compared to Asana because of the following: The Gantt charts show subtasks in addition to parent tasks. Asana, on the other hand, required integrating with other products in order to show …
Google Chat

No answer on this topic

Top Pros
Top Cons
Features
ClickUpGoogle Chat
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.1
464 Ratings
4% above category average
Google Chat
8.7
17 Ratings
9% above category average
Task Management9.3464 Ratings8.78 Ratings
Resource Management7.7338 Ratings00 Ratings
Gantt Charts8.1316 Ratings8.55 Ratings
Scheduling8.2371 Ratings8.711 Ratings
Workflow Automation7.8335 Ratings8.07 Ratings
Team Collaboration9.1438 Ratings00 Ratings
Support for Agile Methodology8.5286 Ratings00 Ratings
Support for Waterfall Methodology8.0237 Ratings00 Ratings
Document Management7.5385 Ratings00 Ratings
Email integration7.4292 Ratings00 Ratings
Mobile Access8.1356 Ratings9.516 Ratings
Timesheet Tracking7.6292 Ratings00 Ratings
Search00 Ratings9.014 Ratings
Visual planning tools00 Ratings8.47 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
6.9
213 Ratings
11% below category average
Google Chat
-
Ratings
Project & financial reporting6.9213 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
ClickUp
-
Ratings
Google Chat
9.0
17 Ratings
12% above category average
Chat00 Ratings9.417 Ratings
Notifications00 Ratings8.817 Ratings
Discussions00 Ratings8.115 Ratings
Surveys00 Ratings8.510 Ratings
Internal knowledgebase00 Ratings9.38 Ratings
Integrates with GoToMeeting00 Ratings9.27 Ratings
Integrates with Gmail and Google Hangouts00 Ratings9.815 Ratings
Integrates with Outlook00 Ratings8.86 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
ClickUp
-
Ratings
Google Chat
8.5
17 Ratings
5% above category average
Versioning00 Ratings8.211 Ratings
Video files00 Ratings7.714 Ratings
Audio files00 Ratings7.913 Ratings
Document collaboration00 Ratings8.914 Ratings
Access control00 Ratings8.711 Ratings
Advanced security features00 Ratings8.112 Ratings
Integrates with Google Drive00 Ratings9.315 Ratings
Device sync00 Ratings9.315 Ratings
Best Alternatives
ClickUpGoogle Chat
Small Businesses
FunctionFox
FunctionFox
Score 9.8 out of 10
HCL Connections
HCL Connections
Score 9.2 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.1 out of 10
Troop Messenger
Troop Messenger
Score 9.6 out of 10
Enterprises
Mattermost
Mattermost
Score 8.9 out of 10
HCL Connections
HCL Connections
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClickUpGoogle Chat
Likelihood to Recommend
8.8
(464 ratings)
8.7
(17 ratings)
Likelihood to Renew
9.0
(22 ratings)
10.0
(1 ratings)
Usability
8.9
(22 ratings)
8.0
(2 ratings)
Availability
8.6
(4 ratings)
-
(0 ratings)
Performance
6.8
(4 ratings)
-
(0 ratings)
Support Rating
9.0
(65 ratings)
7.3
(3 ratings)
Online Training
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(4 ratings)
-
(0 ratings)
Configurability
9.1
(2 ratings)
-
(0 ratings)
Ease of integration
8.0
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
ClickUpGoogle Chat
Likelihood to Recommend
Clickup
ClickUp is fantastic if you deal with a lot of complex tasks that need to be broken up and managed. It is fantastic for managing a remote team. The ability to track time is super helpful. The ability to communicate right on tasks is super helpful and I love the rich text editor. Sometimes it is nice to add emojis and images and make things "pretty," which I find gets my team excited to create a cool workspace. I think ClickUp is overkill if all you need is a simple to-do list. People get intimidated by the number of features, but you can use what you like a disregard the rest. ClickUp has been the number one reason we have been able to build highly complex automated workflows and websites for our clients.
Read full review
Google
Well suited for businesses of all sizes. HOWEVER, I would say keep the chat groups limited at the departmental level, ensure that your moderator or the individual responsible for the group keeps it on topic, and have your IT team monitor it from time to time. Google Chat gets used so much in our organization that we have rules and regs in our Employee Handbook regarding its proper use (and when used PROPERLY, it can be very effective).
Read full review
Pros
Clickup
  • Task Management: ClickUp provides an intuitive interface for creating and organizing tasks, setting deadlines, and assigning team members. It also offers features like subtasks, dependencies, and custom task statuses, making it easier to manage complex projects.
  • Collaboration: ClickUp has several tools to help my teams communicate and collaborate effectively, including comments, mentions, and real-time updates. With features like shared calendars and integrated task lists, team members can stay up-to-date on project progress and share information effortlessly.
  • Reporting and Analytics: ClickUp provides detailed insights into project progress and team performance with features like custom reports, time tracking, and workload tracking. This helps organizations make data-driven decisions and improve their processes over time.
Read full review
Google
  • Google Hangouts Chat allows you to send and receive messages real time with emoticons that can help you express your mood.
  • You can download and upload image file that can be use for business process and more.
  • Google Hangouts Chat also allows you to make a calls to reach other users.What I like the most is the awesome screen sharing while on call.
Read full review
Cons
Clickup
  • I would like it if there was an option to choose your own preferred/default "group by" filter. Usually, when I go on ClickUp, it automatically groups my tasks by status, but being grouped by due dates is more convenient for me. However, it never saves that setting, and I constantly have to change it. It's not a big issue, but it would be nice to possibly change that.
  • I do not have any other suggestions at the moment.
Read full review
Google
  • I wish it was easier to turn the sound off, I hate being in meetings and my chat is blowing up.
  • Needing to "accept" a chat invite from someone within my org seems counter-intuitive.
  • Some people have trouble getting their notifications before midnight, somehow?
  • Prior to downloading the app, group messages didn't come up for me on my computer.
Read full review
Likelihood to Renew
Clickup
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Read full review
Google
No answers on this topic
Usability
Clickup
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
Read full review
Google
It's not perfect. There are occasional glitches, drop-outs, and it takes a bit to get everything loaded and working. But it is significantly better than Zoom or GoToMeeting when you're in instructional settings. I know my teacher friends here like it and the administrators and parents seem to be satisfied too.
Read full review
Reliability and Availability
Clickup
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Read full review
Google
No answers on this topic
Performance
Clickup
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
Read full review
Google
No answers on this topic
Support Rating
Clickup
Every time I communicated with ClickUp, I got a fast and eager-to-please response. There were a couple of times I tried to leave based on another offer of another tool, and they woo'd me back with their warm responses and help to please me. I would highly recommend their customer service team!
Read full review
Google
I have not needed to contact the support folks for Google Hangouts Chat, so I can't speak to this with any accuracy. The online instructions are fairly clearly written, so it is fairly intuitive to start with. I did not feel the need to use the support people anyway.
Read full review
Online Training
Clickup
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Read full review
Google
No answers on this topic
Implementation Rating
Clickup
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
Read full review
Google
No answers on this topic
Alternatives Considered
Clickup
These apps are good, but ClickUp is GREAT. ClickUp even allows you to move all your existing work from other apps into their platform. I have used those other apps, but ClickUps power-packed features and ease of use in building in growing in its use is second to none in my experience
Read full review
Google
Prior to Google Hangouts, our company used Spark. Spark was not integrated into our email, therefore it couldn't be easily accessed in the same browser. With Spark we also couldn't search our emails for keywords in a conversation, searching had to be done manually. The one feature I enjoyed about Spark was a request to get a user's attention: If I had an urgent question and I wanted to ensure the recipient saw my message/question, I would request their attention and the message screen would pop up on their screen.
Read full review
Scalability
Clickup
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Read full review
Google
No answers on this topic
Return on Investment
Clickup
  • ClickUp has allowed us to recognise turnaround times for particular projects and use that information to better calculate workflow and expected completion for future projects.
  • We are able to provide proof of work completed for all of our clients and meet with our KPIs.
  • ClickUp lets us see at a glance where our projects stand and lets us move subtasks around to make room for ad hoc work that may need our immediate attention.
Read full review
Google
  • In my work it allows us to report troubles that may cost loss of investment thru Google Hangouts Chat we were able to communicate on how to fix it.
  • I hope we can make it on our own choice of colors to heightened workers vibe
  • It is connected to your email
Read full review
ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View