commercetools vs. ShopBase

Commercetools is generally a very flexible, smart platform for eCommerce business. It's an API enabled, cloud solution that makes integration seamless and quick to deploy. It's also a modern platform that utilizes API query languages like GraphQl. It lacks some functionalities in pricing and geographic variations of product portfolio but the platform is constantly improving and new functionalities are added.

Incentivized

ShopBase is always there to help if I have an issue, and they also offer helpful ideas for building and optimizing my store.

• Very good documentation
• Stabile and scalable Microservice-Architecture
• Cloud Native Platform

• Helpful materials
• Supportive team
• Affordable apps

• Pricing - Commercetools has pricing limitations with respect to customer/SKU combination. If an organization provides lots of custom/contract pricing for customers, Commercetools has difficulty mapping it in. They are working on this to make it more flexible.
• Geographic variations in product portfolio - Commercetools has central product master that doesn't provide product activation/enabling based on different geographies/elevation/sales office structures. Some creative mapping skills are needed to overcome this limitation.
• Data mapping limitations - Commercetools lacks in out of the box data mapping limitations to full fledged ERP platforms. Extensive data mapping workshops are necessary to fit the functionalities of an ERP platform from order, to delivery , to warehouse operations and billing.

Incentivized

• No free plan
• Need more apps
• Limited themes

Shopify apps are diverse but not consistent and costs a lot to build a store.

• We were able to successfully launch the ecommerce platform in under 4 months of starting development work.
• Integrate the same APIs to different client facing solutions.
• The total cost of platform recovered in 8 months of deployment.

Incentivized

• Save lost sales
• Reduce cost
• Take less time to manage