Conga Composer vs. Conga CLM vs. Emptoris

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Conga Composer
Score 8.1 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports.
$30
per month per user
Conga CLM
Score 8.8 out of 10
N/A
Conga CLM (formerly Conga Contracts, or Novatus) is a contract management software solution built around features such as contract creation, automated notifications, and approval and workflows.N/A
Emptoris
Score 5.5 out of 10
N/A
N/A
$59
Per User Per Month
Pricing
Conga ComposerConga CLMEmptoris
Editions & Modules
No answers on this topic
No answers on this topic
Emptoris
$59.00
Per User Per Month
Offerings
Pricing Offerings
Conga ComposerConga CLMEmptoris
Free Trial
YesNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
YesYesNo
Entry-level Setup FeeOptionalOptionalNo setup fee
Additional DetailsConga offers customized pricing for their CLM product. The pricing prioritizes: Business needs Commitment to partnership Flexibility Budget alignment Competitive pricing Transparency
More Pricing Information
Community Pulse
Conga ComposerConga CLMEmptoris
Considered Multiple Products
Conga Composer
Chose Conga Composer
Conga Composer helps us in document generation part and once the document has been generated from Conga Composer it can be sent out to the customers. Here we can also use Conga Email Template to send out the message and the attachments. DocuSign here works so well and we can …
Chose Conga Composer
We have not used any other app however from the user's experience it seems Conga composer is best. And being a Conga partner and implementing the Conga solutions and supporting the existing customers and hearing their success stories it is clear that conga composer and other …
Conga CLM
Chose Conga CLM
We evaluated both platforms seriously before making the call. DocuSign CLM had its strengths, especially in e-signature and user-friendly interfaces but honestly, Conga CLM aligned better with our business needs and long-term goals.
Chose Conga CLM
Conga CLM can stand with the best of the other products.
Chose Conga CLM
Much more easier for user and admins
Chose Conga CLM
DocuSign CLM was not cost-effective for the client as the client was already using Conga Composer and Conga Sign so it doesn't make sense to go with other CLM than Conga. As it gives the perfect integrated solution with Conga Composer and Conga Sign. And it proves to be a …
Emptoris
Chose Emptoris
Ability to handle high volume of contracts; configurability and customization of fields; scalability for large number of users; ability to handle lengthy contracts with many fields & variables; organization and role-based security; ability to maintain on our own servers instead …
Features
Conga ComposerConga CLMEmptoris
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Conga Composer
-
Ratings
Conga CLM
8.5
117 Ratings
5% above category average
Emptoris
8.3
4 Ratings
3% above category average
Contract creation00 Ratings8.8114 Ratings9.04 Ratings
Contract templates00 Ratings8.7109 Ratings7.84 Ratings
Clause library/saved fields00 Ratings8.8103 Ratings8.34 Ratings
Guided logic00 Ratings7.690 Ratings8.02 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Conga Composer
-
Ratings
Conga CLM
8.2
107 Ratings
1% above category average
Emptoris
7.9
4 Ratings
3% below category average
Contract sharing00 Ratings8.499 Ratings8.04 Ratings
Contract editing00 Ratings8.599 Ratings8.74 Ratings
Collaborating on contracts00 Ratings8.293 Ratings7.53 Ratings
MS Word plug-in00 Ratings7.995 Ratings7.52 Ratings
Approval process00 Ratings8.196 Ratings8.24 Ratings
Interdepartmental workflows00 Ratings8.090 Ratings7.84 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Conga Composer
-
Ratings
Conga CLM
8.7
106 Ratings
5% above category average
Emptoris
7.8
5 Ratings
6% below category average
Contract database00 Ratings8.6100 Ratings7.75 Ratings
Contract search00 Ratings8.4100 Ratings7.55 Ratings
Contract milestone reminders & alerts00 Ratings8.396 Ratings8.53 Ratings
Custom contract reports00 Ratings8.398 Ratings7.44 Ratings
Tracking contract status00 Ratings8.699 Ratings8.44 Ratings
Compliance check00 Ratings8.580 Ratings7.93 Ratings
Contract Management
Comparison of Contract Management features of Product A and Product B
Conga Composer
-
Ratings
Conga CLM
8.3
79 Ratings
5% above category average
Emptoris
-
Ratings
Contract Storage00 Ratings8.777 Ratings00 Ratings
Advanced Search and Filtering00 Ratings8.471 Ratings00 Ratings
Customizable Contract Templates00 Ratings8.273 Ratings00 Ratings
Workflow Acceleration00 Ratings7.868 Ratings00 Ratings
E-Signatures00 Ratings8.468 Ratings00 Ratings
Reminders and Alerts00 Ratings8.171 Ratings00 Ratings
Analytics and Reporting00 Ratings8.572 Ratings00 Ratings
Integration with other Systems00 Ratings8.068 Ratings00 Ratings
Best Alternatives
Conga ComposerConga CLMEmptoris
Small Businesses
airSlate WorkFlow
airSlate WorkFlow
Score 9.9 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 9.9 out of 10
airSlate WorkFlow
airSlate WorkFlow
Score 9.9 out of 10
Medium-sized Companies
Foxit PDF Editor
Foxit PDF Editor
Score 8.6 out of 10
PandaDoc
PandaDoc
Score 8.6 out of 10
PandaDoc
PandaDoc
Score 8.6 out of 10
Enterprises
DocuSign
DocuSign
Score 8.7 out of 10
DocuSign CLM
DocuSign CLM
Score 8.1 out of 10
Conga CLM
Conga CLM
Score 8.8 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Conga ComposerConga CLMEmptoris
Likelihood to Recommend
8.2
(143 ratings)
8.7
(76 ratings)
8.1
(15 ratings)
Likelihood to Renew
8.9
(15 ratings)
8.8
(3 ratings)
8.0
(10 ratings)
Usability
7.7
(7 ratings)
8.1
(5 ratings)
8.0
(2 ratings)
Availability
3.6
(1 ratings)
8.2
(2 ratings)
-
(0 ratings)
Performance
3.6
(2 ratings)
9.1
(2 ratings)
-
(0 ratings)
Support Rating
6.7
(10 ratings)
9.1
(4 ratings)
8.0
(2 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
3.7
(5 ratings)
9.1
(2 ratings)
-
(0 ratings)
Configurability
1.8
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
2.7
(2 ratings)
10.0
(1 ratings)
-
(0 ratings)
Product Scalability
3.6
(1 ratings)
3.7
(2 ratings)
-
(0 ratings)
Professional Services
2.7
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
1.8
(1 ratings)
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
3.2
(2 ratings)
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Conga ComposerConga CLMEmptoris
Likelihood to Recommend
Conga
From my experience, Conga Composer is particularly well-suited for generating documents, such as quotes and contracts, directly from Salesforce. It saves us a great deal of time, which is remarkably beneficial for companies with sales teams. Not suitable for companies lacking significant Salesforce expertise or administrative support.
Read full review
Conga
And I mean that wholeheartedly, only because my experience has been so wonderful, and one of the things that I was warned against moving to Conga CLM was support. "Oh, their support's not that great." Absolutely wrong. I have received nothing but top-notch service support and there have been a lot of service requests for me only because of my gap in knowledge and every single person, one person in particular, always was jumped right in, very quick to respond, didn't just throw a knowledge article at me, actually said, "Hey, let's get on a Zoom together. Let's figure out what the issue is, and let's figure out what the solution is. " And it's that game changer for me. I'm very big on customer service, and Conga's support staff is amazing. I give a 12 on that. The product itself is just easy, and the team loves it. It works great. I work directly with sales, and we're actually wanting to get more of our documents into Conga CLM. Right now, we just have our master service agreement and some of our order forms, but we have other amendments and addendums and other business lines that we're trying to get into the system. It's just finding time.
Read full review
IBM
If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
Read full review
Pros
Conga
  • One great feature of Conga Composer is the ability to create various document types, including Word files, PDFs, and even PowerPoint presentations.
  • The ability to encrypt and share data is quite impressive with Conga Composer.
  • The integration, especially with different email providers, is quite good with Conga Composer.
Read full review
Conga
  • Contract Management is the biggest selling point. With Conga CLM, it's easy to search, audit, and reference documents.
  • Syncs beautifully with Salesforce (and some others), so contracts and customer data stay connected. Saves time and reduces manual work.
  • Live dashboards let you track contract statuses without having to dig through emails or call someone.
Read full review
IBM
  • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
  • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
  • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
  • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
  • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
Read full review
Cons
Conga
  • Not very intuitive. Once you know the system it's fine but there is a learning curve
  • I would like to see training opportunities on features that I am not using or aware of
  • I am sure I am only using about 3% of it's full potential
Read full review
Conga
  • X-author for Word can be improved as it does not maintain a stable connection and the org gets disconnected frequently.
  • It does not support grandparent relationship for merge field population.
  • A separate package needs to be installed for the integration of CPQ and CLM tools from Conga.
Read full review
IBM
  • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
  • Though the feature of editing language in MS word is excellent, loading MS word takes time.
Read full review
Likelihood to Renew
Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
Read full review
Conga
Simple and easy to use for the legal team to creates contracts in Salesforce and with the help of conga contract attaches the different clauses through the bundle and sends them for negotiation and for signature. This is the primary work they do from Conga contracts. We had solution which is build using conga contracts, conga composer and conga sign
Read full review
IBM
There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
Read full review
Usability
Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
Read full review
Conga
I would give it a 10 because it's easy. The way that we've set it up and the process, you know, when you're working with a sales team, which is what I work with, they need something easy to learn and quick because they need to concentrate on making sales. So you got to give them that. And that's exactly what Conga CLM has offered to us, a very easy platform that they can get their contracts out the door, we can get to clients and then they can move on to their next sale.
Read full review
IBM
Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
Read full review
Reliability and Availability
Conga
It was available, it just didn't always work depending on what glitches were happening within our app
Read full review
Conga
Conga CLM’s availability has been solid in my experience as for a logistics company like ours that needs access across time zones and departments, Conga CLM is a great solution.
Read full review
IBM
No answers on this topic
Performance
Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
Read full review
Conga
Conga CLM performs reliably across our organization. It handles large volumes of contracts without lag, keeps workflows flowing smoothly, and processes automation tasks efficiently. The system remains responsive, even during busy days, no performance lag.
Read full review
IBM
No answers on this topic
Support Rating
Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
Read full review
Conga
Very very difficult to get support. The support team is great for simple, general questions. If we ran into anything complex, we usually would figure it out before they could help us. We often were bounced around from rep to rep
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IBM
The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
Read full review
In-Person Training
Conga
No answers on this topic
Conga
Conga University is very well made. Loved it!
Read full review
IBM
No answers on this topic
Online Training
Conga
No answers on this topic
Conga
Conga University is the best! loved it. The courses are very well designed which makes learning easy and great. I have taken courses for conga contracts, composer, conga sign, and conga batch. Courses are beneficial if you want to implement Conga products for your clients or for your organization. Highly recommended to sign up for Conga university and start learning
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IBM
No answers on this topic
Implementation Rating
Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
Read full review
Conga
The process involved Salesforce object creation and fields with installing conga contracts and conga composer and setting up security for the users
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IBM
No answers on this topic
Alternatives Considered
Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
Read full review
Conga
Conga CLM capabilities and speed is very good compared to other CLM solutions and also scalable and easy to configure and manage the enhancements. Conga CLm is also great for multiple verticals and users from various departments can easily adopt to the CLM applications or tool. The eas of use is also a factor
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IBM
I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
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Contract Terms and Pricing Model
Conga
Not fair. Its an upfront cost and then pay per use
Read full review
Conga
No answers on this topic
IBM
No answers on this topic
Scalability
Conga
We used it for something simple and it was still a pain to use
Read full review
Conga
Based on my experience using Conga CLM across a growing logistics operation with varied departments, I’d confidently rate its overall scalability a 9 out of 10. Provides multi site support, has proven ready for the long haul and provides a secure environment.
Read full review
IBM
No answers on this topic
Professional Services
Conga
Needs additional training on what they are selling, how to install and use to explain to customers
Read full review
Conga
No answers on this topic
IBM
No answers on this topic
Return on Investment
Conga
  • Could really use better error handling on the product when the document doesn't generate. Zero notifications are provided right now and have no idea where in a 20 page template the error is. Need to keep cutting the template into pieces to find the error.
  • The report generates 90% of the time so far.
  • Getting easier to generate templates when knowing how the JSON will be structured to add to merged fields.
  • Use Work Plan Template Entries and Work Steps to dynamically generate many deliverables.
Read full review
Conga
  • The time saved for our Legal team to generate and go through redlining for customers allows us to process the create the multitude of contracts that come through the system daily quickly and correctly.
  • Sales is able to get accurate information relatively quickly and get contracts in customers hands faster due to the tools available. This provides our business a much more sustainable and quick ability to grow.
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IBM
  • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
  • We always felt we could do "two times the work, with half the people and deliver double the savings".
Read full review
ScreenShots

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks

Conga CLM Screenshots

Screenshot of Salesforce Contract CreationScreenshot of CLM DashboardScreenshot of CLM AnalyticsScreenshot of Conversation AI Agent