<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
45 Ratings

CrowdStrike Falcon

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
45 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 1 out of 100

Likelihood to Recommend

CrowdStrike Falcon

It's a great solution with a massive deployment scenario with a lot of endpoints, and where the time is an issue and you need to be protected ASAP - thanks to its cloud-based architecture you will be up and running in almost 10 minutes (literally). There are no signatures, further refinements, or additional hardware and servers required. An always or almost always offline [scenario] is not well-suited for Falcon Pro.
Victor Rivera | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

It is more suited to environments that have a large internal user base since there will be more incidents that require forensic analysis. It will be less suited for environments that have a small internal user base due to the fact that there would be fewer incidents that require forensic analysis, but it really depends on the industry that a small internal user base is a part of.
Sergil Cave | TrustRadius Reviewer

Feature Rating Comparison

Endpoint Security

CrowdStrike Falcon
8.9
OpenText Security Suite, powered by OpenText EnCase
Anti-Exploit Technology
CrowdStrike Falcon
8.9
OpenText Security Suite, powered by OpenText EnCase
Endpoint Detection and Response (EDR)
CrowdStrike Falcon
9.3
OpenText Security Suite, powered by OpenText EnCase
Centralized Management
CrowdStrike Falcon
9.2
OpenText Security Suite, powered by OpenText EnCase
Hybrid Deployment Support
CrowdStrike Falcon
7.8
OpenText Security Suite, powered by OpenText EnCase
Infection Remediation
CrowdStrike Falcon
9.0
OpenText Security Suite, powered by OpenText EnCase
Vulnerability Management
CrowdStrike Falcon
8.6
OpenText Security Suite, powered by OpenText EnCase
Malware Detection
CrowdStrike Falcon
9.3
OpenText Security Suite, powered by OpenText EnCase

Pros

CrowdStrike Falcon

  • Ransomware protection. We ran a ransomware simulation with obfuscated executables to hide malware signatures and CrowdStrike found and stopped 15 out of 15.
  • Malware/adware detection. Packaged adware in official installers are instantly blocked without interfering with the install of the primary application.
Randy Munroe | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

  • Functionality meets minimal requirements, since it performs forensic investigations as advertised.
Sergil Cave | TrustRadius Reviewer

Cons

CrowdStrike Falcon

  • We get false positive detections when we run an email signature script for our users. These false positives can be a distraction. We've implemented a whitelist for those behaviors, but had some difficulty in figuring out how to configure CrowdStrike to recognize these executions since the file name and hash were always different (the executing file was firstname_lastname.exe, and that was too Vague to whitelist.
Mark Sauer | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

  • Their UI definitely needs to be more user-friendly, right now it is very cumbersome to run and view investigations.
  • Authentication mechanism should be a simple username/password, not certificate-based which is difficult to manage.
  • Needs better support documentation for the product, it is difficult to find solutions to issues that we run into.
Sergil Cave | TrustRadius Reviewer

Support Rating

CrowdStrike Falcon

CrowdStrike Falcon 8.6
Based on 13 answers
When I receive support, it is always useful and informative. However, the support doesn't get back to me in the most timely manner. Often, by the time I hear back from support I have already resolved the issue. But for bigger issues, that need more in-depth help the support team has been incredibly valuable.
Anonymous | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

OpenText Security Suite, powered by OpenText EnCase 1.0
Based on 2 answers
Because support is non-existent whenever you have a functionality issue using the product. Also since the UI is so cumbersome to use we could use as much support as possible. Whenever we ask for support we are told to take the training which costs us more money. I believe that support should be easily accessible and affordable for the client
Sergil Cave | TrustRadius Reviewer

Alternatives Considered

CrowdStrike Falcon

Overall I found CrowdStrike Falcon's EDR capabilities superior to their competitors. Also, the user interface has taken its time to mature and is very intuitive and has a natural flow. Policy configuration and assignment as well as the features and settings within the config were more complete and met all our requirements. Lastly, the agent plays nice with everything else running on systems. We hardly ever have issues of Falcon interfering with users or services, and false positives are kept at a minimum.
David Reyes | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

The other forensic tool that is a direct competitor to EnCase and wasn't listed above is the Forensic Toolkit or FTK. I believe that FTK is a better tool overall simply because it is easier to manage and use when it comes to investigations. Unfortunately, I wasn't part of the decision process and EnCase was the tool selected, otherwise, I would have recommended FTK.
Sergil Cave | TrustRadius Reviewer

Return on Investment

CrowdStrike Falcon

  • CrowdStrike has cut our security costs.
  • Has given us more insight into our end points.
  • It has helped with our older PC's CPU usage.
  • Cut our cost and time from managing multiple platforms down to managing one platform with better insight than what we had with multiple security platforms.
Anonymous | TrustRadius Reviewer

OpenText Security Suite, powered by OpenText EnCase

  • One negative impact would be that since the UI is cumbersome to use we would need to spend more money on training which is not always feasible.
  • Another negative impact would be that since there is not much support available this slows down investigations due to finding out how to troubleshoot and fix functionality issues.
  • One positive impact would be that since it meets minimal requirements when it comes to forensic analysis it gives us visibility on any malicious activity occurring on a user's endpoint.
Sergil Cave | TrustRadius Reviewer

Pricing Details

CrowdStrike Falcon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

CrowdStrike Falcon Editions & Modules

Edition
Falcon Pro$6.991
Falcon Enterprise$14.992
Falcon Premium$17.992
  1. per endpoint/month (for 5-250 endpoints, billed annually)
  2. per endpoint/month (minimum number of endpoints applies)
Additional Pricing Details

OpenText Security Suite, powered by OpenText EnCase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Security Suite, powered by OpenText EnCase Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

CrowdStrike Falcon
8.9
OpenText Security Suite, powered by OpenText EnCase
1.0

Support Rating

CrowdStrike Falcon
8.6
OpenText Security Suite, powered by OpenText EnCase
1.0

Add comparison