What users are saying about
3 Ratings
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Score 4.3 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

DDI System Inform

Unless you want to use every aspect of DDI for your company, I would not recommend their program. We have been unable to integrate their system with outside systems and even our website without having to pay for a "work around". If you do consider using other aspects of their offerings, make sure to get a trial of things like their CRM capabilities, as I have found them to be quite outdated in comparison to other programs
Anonymous | TrustRadius Reviewer

S2K Enterprise

This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc
Melissa Crum | TrustRadius Reviewer

Feature Rating Comparison

Customization

DDI System Inform
1.0
S2K Enterprise
API for custom integration
DDI System Inform
1.0
S2K Enterprise

Reporting & Analytics

DDI System Inform
5.0
S2K Enterprise
Dashboards
DDI System Inform
5.0
S2K Enterprise
Standard reports
DDI System Inform
5.0
S2K Enterprise
Custom reports
DDI System Inform
5.0
S2K Enterprise

Pros

DDI System Inform

  • Calendar for the entire company to view
  • Customer search by account number
  • Sales order entry
Anonymous | TrustRadius Reviewer

S2K Enterprise

  • Customization for various businesses.
  • One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping.
  • The platform is easy to use. Whether it is used by a customer service member, designer, or developer.
Melissa Crum | TrustRadius Reviewer

Cons

DDI System Inform

  • Integration with other programs
  • CRM program
Anonymous | TrustRadius Reviewer

S2K Enterprise

  • There will most likely be customizations made for a particular niche site to integrate with their system.
  • Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
  • Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.
Melissa Crum | TrustRadius Reviewer

Likelihood to Renew

DDI System Inform

No score
No answers yet
No answers on this topic

S2K Enterprise

S2K Enterprise 9.0
Based on 1 answer
S2K is easy to use, has room for growth, and serves the company's needs as a whole
Melissa Crum | TrustRadius Reviewer

Usability

DDI System Inform

No score
No answers yet
No answers on this topic

S2K Enterprise

S2K Enterprise 10.0
Based on 1 answer
The platform is easy to use, customize, and fit an organization's needs.
Melissa Crum | TrustRadius Reviewer

Support Rating

DDI System Inform

No score
No answers yet
No answers on this topic

S2K Enterprise

S2K Enterprise 9.0
Based on 2 answers
Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework
Melissa Crum | TrustRadius Reviewer

Implementation Rating

DDI System Inform

No score
No answers yet
No answers on this topic

S2K Enterprise

S2K Enterprise 10.0
Based on 2 answers
If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote
Melissa Crum | TrustRadius Reviewer

Alternatives Considered

DDI System Inform

My company had already been using DDI when I began working here a couple years ago
Anonymous | TrustRadius Reviewer

S2K Enterprise

S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was
Melissa Crum | TrustRadius Reviewer

Return on Investment

DDI System Inform

  • Not sure, management would know.
Anonymous | TrustRadius Reviewer

S2K Enterprise

  • Reduced shipping time - shipments are now heading to customers 2 days sooner than before.
  • Ability to search by attributes.
  • In stock status - real time inventory tracking tells customers if a product is available without the wait.
  • Order tracking - the ability to track every shipment associated with their order.
Melissa Crum | TrustRadius Reviewer

Pricing Details

DDI System Inform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

S2K Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

DDI System Inform
3.0
S2K Enterprise
8.0

Likelihood to Renew

DDI System Inform
S2K Enterprise
9.0

Usability

DDI System Inform
S2K Enterprise
10.0

Support Rating

DDI System Inform
S2K Enterprise
9.0

Implementation Rating

DDI System Inform
S2K Enterprise
10.0

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