What users are saying about
1 Ratings
2 Ratings
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Score 7.7 out of 100
1 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Kareo Marketing

The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Howell Howell | TrustRadius Reviewer

TotalMD EHR

To date, TotalMD EHR is being used in many specialties, including chiropractic, general surgery, home healthcare, mental health, internal medicine, family practice, plastic surgery, OB/GYN and alternative medicine. Because the system is available as both server-based (in-house system) or cloud-based, each practice may choose which option may better suit the way they care for patients, based on portability needs.
Scott Hoehn | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Kareo Marketing
10.0
TotalMD EHR
WYSIWYG email editor
Kareo Marketing
10.0
TotalMD EHR
Mobile optimization
Kareo Marketing
10.0
TotalMD EHR

Reporting & Analytics

Kareo Marketing
9.0
TotalMD EHR
Dashboards
Kareo Marketing
9.0
TotalMD EHR

Billing and Claims Management

Kareo Marketing
TotalMD EHR
9.1
Real-time eligibility verification
Kareo Marketing
TotalMD EHR
9.1
Claims management
Kareo Marketing
TotalMD EHR
9.1
Coding
Kareo Marketing
TotalMD EHR
9.1
Patient billing
Kareo Marketing
TotalMD EHR
9.1
Financial Reporting
Kareo Marketing
TotalMD EHR
9.1

Patient Scheduling

Kareo Marketing
TotalMD EHR
9.1
Rule-based scheduling
Kareo Marketing
TotalMD EHR
9.1
Automated appointment reminders
Kareo Marketing
TotalMD EHR
9.1
Multi-location support
Kareo Marketing
TotalMD EHR
9.1
Calendar interface
Kareo Marketing
TotalMD EHR
9.1

Electronic Medical Records

Kareo Marketing
TotalMD EHR
9.1
Charting / document management
Kareo Marketing
TotalMD EHR
9.1
Templates
Kareo Marketing
TotalMD EHR
9.1
Patient portal
Kareo Marketing
TotalMD EHR
9.1
Mobile/tablet support
Kareo Marketing
TotalMD EHR
9.1
Fax integration
Kareo Marketing
TotalMD EHR
9.1
Integration with other EMR and PM systems
Kareo Marketing
TotalMD EHR
9.1
Workflow automation
Kareo Marketing
TotalMD EHR
9.1
Speech recognition
Kareo Marketing
TotalMD EHR
9.1
Customization
Kareo Marketing
TotalMD EHR
9.1
E-prescribing
Kareo Marketing
TotalMD EHR
9.1

Medical Security and Privacy

Kareo Marketing
TotalMD EHR
9.1
HIPAA compliance
Kareo Marketing
TotalMD EHR
9.1
Role-based permission levels
Kareo Marketing
TotalMD EHR
9.1
Data backups and redundancy
Kareo Marketing
TotalMD EHR
9.1
Local mode / networking failsafe
Kareo Marketing
TotalMD EHR
9.1

Workflow and Scale

Kareo Marketing
TotalMD EHR
9.1
Task tracking
Kareo Marketing
TotalMD EHR
9.1
Specialty-specific workflows
Kareo Marketing
TotalMD EHR
9.1
Multi-office / multi-physician capabilities
Kareo Marketing
TotalMD EHR
9.1

Pros

Kareo Marketing

  • Patient communications: being able to send patients text messages has been a great benefit.
  • Kareo sends out appointment reminders for us which saves our employees time.
Howell Howell | TrustRadius Reviewer

TotalMD EHR

  • Since TotalMD EHR is a completely integrated system with its TotalMD Practice Management and Patient Billing counterpart, the chance of data entry error across systems is minimized. Provider assessments translate directly to billing data, thus decreasing claim rejections, dramatically.
  • Templates are quickly and easily customized by the provider, for any and all specialties, based on the way the provider works as opposed to the way programmers decide.
  • Powerful tracking system allows providers to follow lab orders, medications, referral information and more, which enhances the ability to provide better care.
Scott Hoehn | TrustRadius Reviewer

Cons

Kareo Marketing

  • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
  • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
Howell Howell | TrustRadius Reviewer

TotalMD EHR

  • Although third-party applications are available for smartphone access to certain information, we are hoping to see such applications developed directly by TotalMD, to continue with their all-in-one approach, which minimizes any chance of data error.
  • Third-party biometric devices (fingerprint, retinal scan, etc.) can be utilized with the HL7 import capabilities of TotalMD. However, we would like to see such scanning devices created specifically for TotalMD. By doing so, the installation, configuration and support would be handled by one company, rather than a third party.
Scott Hoehn | TrustRadius Reviewer

Support Rating

Kareo Marketing

Kareo Marketing 3.0
Based on 1 answer
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Howell Howell | TrustRadius Reviewer

TotalMD EHR

No score
No answers yet
No answers on this topic

Alternatives Considered

Kareo Marketing

We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
Howell Howell | TrustRadius Reviewer

TotalMD EHR

[We assessed] bringing on another product to our lineup (previously we were top national resellers of Medisoft and AltaPoint). However, TotalMD quickly became our flagship product, as it has proven to have the lowest maintenance/support requirements, the easiest to learn for both practitioners as well as support personnel and is the most affordable (most bang-for-the-buck) for our clients. Supporting over a thousand clients throughout the US, Canada, Guam and Puerto Rico for the past 23 years, we always hold our clients' best interests in mind.
Scott Hoehn | TrustRadius Reviewer

Return on Investment

Kareo Marketing

  • We have not been using it long enough to know an answer to this.
Howell Howell | TrustRadius Reviewer

TotalMD EHR

  • Since TotalMD is one of the few EHR systems on the market today, that does not have a required annual (and usually very pricey) support agreement, its fast user implementation time requirement and the many error cross-checking systems, the ROI for most practices, can be seen in a few months.
  • Data conversion from several software systems (Medisoft, AltaPoint, Lytec and Visionary) are typically included at no cost, saving many practices thousands of dollars when they switch from a lesser product. The technical team at TotalMD can convert data from most any other product at very reasonable rates.
Scott Hoehn | TrustRadius Reviewer

Pricing Details

Kareo Marketing

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kareo Marketing Editions & Modules

Edition
Cub$0
Professional$300
Managed Services$500
    Additional Pricing Details

    TotalMD EHR

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    TotalMD EHR Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Kareo Marketing
    7.0
    TotalMD EHR
    9.1

    Support Rating

    Kareo Marketing
    3.0
    TotalMD EHR

    Add comparison