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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dropbox Business

    Score8.6 out of 10
    N/ADropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.

    $15

    per month

    Microsoft Teams

    Score8.3 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pricing
    Dropbox BusinessMicrosoft Teams
    Editions & Modules
    Standard
    $15
    per user/per month
    Advanced
    $25
    per user/per month
    Enterprise
    Contact sales team
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Offerings
    Pricing Offerings
    Dropbox BusinessMicrosoft Teams
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    Dropbox BusinessMicrosoft Teams
    Considered Both Products
    Dropbox
    Chose Dropbox Business
    Microsoft Teams works well but doesn't save files well and sometimes pieces go missing. [In] Dropbox Business, you can work simultaneously and files don't get corrupted. It is more user-friendly and makes working more efficient.
    Incentivized
    Chose Dropbox Business
    Dropbox Business holds up against the other big boys like Google Drive and Microsoft OneDrive. If you already use those platforms, it would probably make sense to use them. But many users already used Dropbox and were familiar with it. And if you don't already have a …
    Incentivized
    Chose Dropbox Business
    Sometimes using products outside the Microsoft ecosystem forces competition and helps to get improvements fast tracked which benefits everyone. Dropbox Business is designed from the ground up as opposed to yet another add on to a wider set of software applications. User …
    Incentivized
    Microsoft
    Chose Microsoft Teams
    Compared to Skype, Microsoft Teams have more features for communications and collaboration, such as the channels, and manage file sharing better than Skype, Teams feels like it's designed with the large organization's needs in mind, like hosting a video conference with hundreds …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    52 Answers
    90%
    Would buy again
    255 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    49 Answers
    95%
    Delivers good value for the price
    225 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    53 Answers
    90%
    Happy with the feature set
    255 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    41 Answers
    92%
    Lived up to sales and marketing promises
    144 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    44 Answers
    93%
    Implementation went as expected
    174 Answers
    Features
    Dropbox BusinessMicrosoft Teams
    File Sharing & Management
    Comparison of File Sharing & Management features of Dropbox Business and Microsoft Teams
    Feature
    Dropbox Business
    9.0
    123 Ratings
    7% above category average
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Versioning9.096 Ratings8.6168 Ratings
    Video files9.0107 Ratings8.4202 Ratings
    Audio files9.1100 Ratings8.8200 Ratings
    Document collaboration9.0113 Ratings8.9216 Ratings
    Access control9.1120 Ratings8.6198 Ratings
    File search8.9119 Ratings00 Ratings
    Device sync8.6117 Ratings8.6172 Ratings
    Advanced security features00 Ratings8.5158 Ratings
    Integrates with Google Drive00 Ratings5.353 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Dropbox Business and Microsoft Teams
    Feature
    Dropbox Business
    9.0
    122 Ratings
    4% above category average
    Microsoft Teams
    -
    Ratings
    User and role management9.0109 Ratings00 Ratings
    File organization9.1119 Ratings00 Ratings
    Device management9.0102 Ratings00 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Dropbox Business and Microsoft Teams
    Feature
    Dropbox Business
    9.1
    120 Ratings
    5% above category average
    Microsoft Teams
    -
    Ratings
    Performance9.1120 Ratings00 Ratings
    Reliability9.1120 Ratings00 Ratings
    Storage Reports9.188 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Dropbox Business and Microsoft Teams
    Feature
    Dropbox Business
    -
    Ratings
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Task Management00 Ratings8.1179 Ratings
    Gantt Charts00 Ratings8.196 Ratings
    Scheduling00 Ratings8.3208 Ratings
    Workflow Automation00 Ratings8.4126 Ratings
    Mobile Access00 Ratings8.2229 Ratings
    Search00 Ratings7.6212 Ratings
    Visual planning tools00 Ratings8.4143 Ratings
    Communication
    Comparison of Communication features of Dropbox Business and Microsoft Teams
    Feature
    Dropbox Business
    -
    Ratings
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Chat00 Ratings9.0250 Ratings
    Notifications00 Ratings8.4249 Ratings
    Discussions00 Ratings8.7235 Ratings
    Surveys00 Ratings8.2146 Ratings
    Internal knowledgebase00 Ratings8.6157 Ratings
    Integrates with GoToMeeting00 Ratings6.547 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings5.743 Ratings
    Integrates with Outlook00 Ratings9.1155 Ratings
    Best Alternatives
    Dropbox BusinessMicrosoft Teams
    Small Businesses
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Apple iCloud
    Score8.4 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    ownCloud
    Score9.2 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Dropbox BusinessMicrosoft Teams
    Likelihood to Recommend
    8.6
    (123 ratings)
    8.6
    (329 ratings)
    Likelihood to Renew
    5.0
    (4 ratings)
    9.0
    (12 ratings)
    Usability
    9.0
    (19 ratings)
    8.7
    (114 ratings)
    Availability
    8.0
    (2 ratings)
    9.0
    (1 ratings)
    Performance
    8.0
    (15 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.4
    (27 ratings)
    8.0
    (114 ratings)
    Implementation Rating
    9.0
    (3 ratings)
    10.0
    (1 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.3
    (7 ratings)
    Ease of integration
    8.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (7 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Dropbox BusinessMicrosoft Teams
    Likelihood to Recommend
    Dropbox
    Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
    Read full review
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Pros
    Dropbox
    • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
    • Dropbox Business provides a means to safely store our documents without having to have physical copies.
    • Dropbox also allows for easy organization of our documents in folders and such in the system.
    Incentivized
    Read full review
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    Cons
    Dropbox
    • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
    • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
    • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
    Incentivized
    Read full review
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    Likelihood to Renew
    Dropbox
    Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
    Incentivized
    Read full review
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Usability
    Dropbox
    Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
    Incentivized
    Read full review
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    Reliability and Availability
    Dropbox
    At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
    Incentivized
    Read full review
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Performance
    Dropbox
    The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
    Incentivized
    Read full review
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Support Rating
    Dropbox
    I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
    Incentivized
    Read full review
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
    Read full review
    Implementation Rating
    Dropbox
    The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
    Incentivized
    Read full review
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Alternatives Considered
    Dropbox
    Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
    Read full review
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Dropbox
    No answers on this topic
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Scalability
    Dropbox
    We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
    Incentivized
    Read full review
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
    Read full review
    Professional Services
    Dropbox
    No answers on this topic
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
    Read full review
    Return on Investment
    Dropbox
    • Improved risk mitigation - know our files are encrypted.
    • Expiring Shared Links are a must have.
    • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
    • Collaboration makes it faster for us to complete plan documents with our customers.
    Incentivized
    Read full review
    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
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