Dropbox Business vs. Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox Business
Score 8.8 out of 10
N/A
Dropbox Business expands on the company's cloud storage service by providing additional features, such as lost file recovery for an extended period, integration with popular office suites (e.g. Office 365), the Dropbox Paper collaboration extension, two-factor authentication (2FA) and single sign-on (SSO), tiered administrator controls and granular permission sharing, remote device wipe, API, and other features of use to larger groups and businesses.
$15
per month
Microsoft Teams
Score 8.1 out of 10
N/A
Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.
$4.80
per month per user
Pricing
Dropbox BusinessMicrosoft Teams
Editions & Modules
Standard
$15
per user/per month
Advanced
$25
per user/per month
Enterprise
Contact sales team
Microsoft Teams Essentials
$4.80
per month per user
Microsoft Teams Enterprise
$5.25
per month (paid yearly) per user
Microsoft Teams Enterprise
$5.25
per month per user
Microsoft 365 Business Basic
$7.20
per month per user
Microsoft 365 Business Standard
$15
per month per user
Offerings
Pricing Offerings
Dropbox BusinessMicrosoft Teams
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsDiscounts are available for non profit organizations.
More Pricing Information
Community Pulse
Dropbox BusinessMicrosoft Teams
Considered Both Products
Dropbox Business
Chose Dropbox Business
Microsoft Teams works well but doesn't save files well and sometimes pieces go missing. [In] Dropbox Business, you can work simultaneously and files don't get corrupted. It is more user-friendly and makes working more efficient.
Chose Dropbox Business
Dropbox Business holds up against the other big boys like Google Drive and Microsoft OneDrive. If you already use those platforms, it would probably make sense to use them. But many users already used Dropbox and were familiar with it. And if you don't already have a …
Chose Dropbox Business
Sometimes using products outside the Microsoft ecosystem forces competition and helps to get improvements fast tracked which benefits everyone. Dropbox Business is designed from the ground up as opposed to yet another add on to a wider set of software applications. User …
Microsoft Teams
Chose Microsoft Teams
Compared to Skype, Microsoft Teams have more features for communications and collaboration, such as the channels, and manage file sharing better than Skype, Teams feels like it's designed with the large organization's needs in mind, like hosting a video conference with hundreds …
Features
Dropbox BusinessMicrosoft Teams
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox Business
8.8
129 Ratings
6% above category average
Microsoft Teams
8.0
225 Ratings
0% below category average
Versioning8.9101 Ratings8.3158 Ratings
Video files9.2112 Ratings8.1192 Ratings
Audio files9.1105 Ratings8.5191 Ratings
Document collaboration8.2119 Ratings8.7205 Ratings
Access control8.5125 Ratings8.4187 Ratings
File search9.1125 Ratings00 Ratings
Device sync8.9122 Ratings8.3161 Ratings
Advanced security features00 Ratings8.2147 Ratings
Integrates with Google Drive00 Ratings5.353 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox Business
9.0
128 Ratings
4% above category average
Microsoft Teams
-
Ratings
User and role management9.2113 Ratings00 Ratings
File organization9.2125 Ratings00 Ratings
Device management8.7107 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox Business
8.9
125 Ratings
3% above category average
Microsoft Teams
-
Ratings
Performance9.0125 Ratings00 Ratings
Reliability9.0125 Ratings00 Ratings
Storage Reports8.691 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Dropbox Business
-
Ratings
Microsoft Teams
7.7
231 Ratings
1% below category average
Task Management00 Ratings7.7170 Ratings
Gantt Charts00 Ratings7.388 Ratings
Scheduling00 Ratings7.9198 Ratings
Workflow Automation00 Ratings8.0118 Ratings
Mobile Access00 Ratings8.1220 Ratings
Search00 Ratings7.1202 Ratings
Visual planning tools00 Ratings8.2135 Ratings
Communication
Comparison of Communication features of Product A and Product B
Dropbox Business
-
Ratings
Microsoft Teams
7.9
240 Ratings
1% below category average
Chat00 Ratings8.9239 Ratings
Notifications00 Ratings8.2238 Ratings
Discussions00 Ratings8.5225 Ratings
Surveys00 Ratings7.9136 Ratings
Internal knowledgebase00 Ratings8.4149 Ratings
Integrates with GoToMeeting00 Ratings6.547 Ratings
Integrates with Gmail and Google Hangouts00 Ratings5.743 Ratings
Integrates with Outlook00 Ratings9.1155 Ratings
Best Alternatives
Dropbox BusinessMicrosoft Teams
Small Businesses
SugarSync
SugarSync
Score 4.3 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Dropbox BusinessMicrosoft Teams
Likelihood to Recommend
8.5
(130 ratings)
8.3
(281 ratings)
Likelihood to Renew
5.0
(4 ratings)
3.7
(9 ratings)
Usability
9.0
(19 ratings)
8.7
(67 ratings)
Availability
8.0
(2 ratings)
9.0
(1 ratings)
Performance
8.0
(15 ratings)
8.0
(1 ratings)
Support Rating
8.4
(27 ratings)
8.3
(113 ratings)
Implementation Rating
9.0
(3 ratings)
10.0
(1 ratings)
Configurability
9.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.3
(7 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(2 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
7.0
(7 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
Dropbox BusinessMicrosoft Teams
Likelihood to Recommend
Dropbox
Everywhere as aforementioned it is well suited ... The largest and most appropriate... A business can never ever have too many locations of its data stored. This option allows my company to have our data stored in one location and everyone works it in real time whereas the updates go in "Real time" no matter who is working that file. This is the most awesome trick of the entire program not to mention that I can see everything that Bobbiesue is working on out west at the same time pull another activity report to see if indeed Peggy logged in for work from home at 2p yesterday as she stated she did. Its a check and balance for small businesses such as ours that runs on the honor system for telework employees. At this time, there just is not any less appropriate!
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Microsoft
It is well-suited for an organization with many team members who are scattered throughout different locations. It offers organization and clarity to projects, files, and tasks in one centralized location. It would be a bit of an overkill for a small organization where everyone is in the same location 5 days a week
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Pros
Dropbox
  • It enables us to share documents and workflow to all employees for whom access is allowed regardless of where in the world they may be located.
  • Dropbox Business provides a means to safely store our documents without having to have physical copies.
  • Dropbox also allows for easy organization of our documents in folders and such in the system.
Read full review
Microsoft
  • Makes communication and collaboration easier through Chat.
  • Lets us personalize and humanize face-to-face interactions through Meetings.
  • Helps me effectively plan out my day through Calendar.
  • Enables us to safely store and access our information through OneDrive.
  • Simplifies calls and voice communication.
Read full review
Cons
Dropbox
  • I deeply dislike the navigation. I find it very clunky and hard and not intuitive. A few years ago Dropbox redesigned its navigation and I'm frequently at a loss to figure out where to access the option I need.
  • It should be quicker and easier to figure out how to send a file. I wish I could do that from the drop-down menu in my taskbar under the Dropbox logo.
  • I wish I had the option under the same drop-down menu in my taskbar under the Dropbox logo to go to where the files are on my laptop, which I find much easier to navigate.
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Microsoft
  • the calendar function can improve it's not 100% feature parody with outlook.
  • Better search for documents and contact with AI
  • offer the same security for document sharing as is available in outlook. Especially concerning PII and documents shared to "external" contacts.
  • Contact is hidden away in "Calls" and needs to be better exposed like it use too.
Read full review
Likelihood to Renew
Dropbox
Dropbox is very expensive and its price is not as competitive as it was. We are looking for an alternative that will enable as to subscribe more users at a more affordable cost. Also, we did not like Dropbox customer service, and felt that they should have found a way to compensate us for some of the damage they were responsible for when restoring our data.
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Microsoft
Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
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Usability
Dropbox
Well-designed, smart, packed with functionality without being overwhelming—Dropbox knows what they are doing and they do it well. They know what users want from the service and they make sure that all the normal use cases are intuitive and at your fingertips. I have never had a hard time finding things with Dropbox and I think their usability is excellent.
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Microsoft
If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
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Reliability and Availability
Dropbox
At least once a week the app crashes on my computer and causes files to stop syncing. It is an easy fix to re-open the app, however I have to notice the app stopped working to realize it needs to be reopened.
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Microsoft
Rare, but outages do happen
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Performance
Dropbox
The Dropbox site and tools load in a reasonable amount of time. I don't feel like their site and app performance is any better or worse than any other paid product that I've seen offered by any other large company. Compared to a competing product like Google Drive, the performance is probably about the same.
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Microsoft
Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
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Support Rating
Dropbox
I give it a nine because I haven't ever had to use the support or help. I would give it a ten but since I've never had to use them, I can't really give a full review of how their support works. I've talked to market research teams from Dropbox about new features, but have not had to get any assistance with a problem yet.
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Microsoft
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
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Implementation Rating
Dropbox
The implementation was actually very simple. Again, as stated previously, the most intriguing part of the entire exercise was the implementation of the directory structure for each account. Once you design and implement it for one, it becomes quite simple to replicate for each account you implement thereafter. You just really need to take time to ensure you implement the first perfectly and those that follow on will be likewise work efficiently and easily.
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Microsoft
I find everything I need for my day-to-day work.
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Alternatives Considered
Dropbox
Dropbox Business is dependable, adaptable, and cost-effective for our businesses. On the inside, it’s comparable to other file-sharing and storage. Also, file access and navigation are much faster. We use it to share documents and store data and files for our business purposes. And I’ve never been convinced of other tools’ integrity or dependability. Dropbox Business has good connectivity and is smooth to use.
Read full review
Microsoft
Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
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Contract Terms and Pricing Model
Dropbox
No answers on this topic
Microsoft
Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
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Scalability
Dropbox
We've used this when we were 2 users and when we were 20. It did not make any difference. Even when we've had to scale down and fire 10 employees, it was still easy to salvage all the material and keep it organized within Dropbox.
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Microsoft
It does not appear to have a limit to how many teams and employees we can have using it
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Professional Services
Dropbox
No answers on this topic
Microsoft
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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Return on Investment
Dropbox
  • Improved risk mitigation - know our files are encrypted.
  • Expiring Shared Links are a must have.
  • Positive impact from Happy Customers. No more trying to send cumbersome encrypted emails that customers struggle with. Dropbox makes it easy for them to retrieve their files.
  • Collaboration makes it faster for us to complete plan documents with our customers.
Read full review
Microsoft
  • Because our unit decided to go all in with Microsoft Products, the integration and flow of our communication and files are seamless.
  • Microsoft Teams is very secure. Only those who are logged in with their university credentials can access the files we share and the events we host. Therefore, we don't have to worry about privacy and security for the virtual events we host.
  • If our virtual events are open to the public, joiners outside the organization often struggle to join because Microsoft Teams is not the most familiar tool amongst the public.
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ScreenShots