TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FastSpring

    Score6.2 out of 10
    N/AFastSpring is an ecommerce solution with features such as subscription billing and customer relationship management.N/A

    Fusebill

    Score7 out of 10
    N/AFusebill is designed to simplify subscription and billing management by automating many manual accounting and financial processes and workflows. This cloud-based platform aims to give companies the freedom to grow their businesses, the flexibility to capitalize on new product opportunities, and the agility to maintain a competitive edge.

    $250

    per month

    Pricing
    FastSpringFusebill
    Editions & Modules
    No answers on this topic
    Startup
    $295.00
    per month
    Growth
    $895.00
    per month
    Offerings
    Pricing Offerings
    FastSpringFusebill
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    FastSpringFusebill
    Small Businesses
    WooCommerce Subscriptions
    Score8.7 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Chargebee
    Score8.5 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Zuora
    Score8.5 out of 10
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FastSpringFusebill
    Likelihood to Recommend
    9.0
    (6 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    2.0
    (1 ratings)
    User Testimonials
    FastSpringFusebill
    Likelihood to Recommend
    FastSpring
    FastSpring will be well suited for a company that needs simple checkout solution. As a bonus, you'll get a nice checkout flow. If you're a company that doesn't have the time to concentrate and becomes an expert in data security, currency conversion, global tax management, or fraud detection – this will be a great fit. It's appropriate for anyone who doesn't want to waste time on managing support for their e-commerce business.
    Incentivized
    Read full review
    Fusebill
    Fusebill is great for a simple business that doesn't have a lot of moving pieces to their subscriptions. One of our two companies that uses Fusebill it is perfect for it because it is small and straightforward. The second you get into complicated scenarios for billing, subscriptions or detailed accounting reports, [and] Fusebill no longer serves those needs.
    Incentivized
    Read full review
    Pros
    FastSpring
    • FastSpring makes the process of selling ebooks from my website quite painless and virtually invisible for me. I let FastSpring handle all details of the transactions, and I rarely have to get involved directly with the customers who purchase the books.
    • FastSpring is very responsive with respect to technical and customer support. I have had a few occasions when a customer was having difficulty completing a purchase transaction, and FastSpring has always been responsive and helpful in resolving such problems quickly and efficiently.
    • FastSpring offers a flexible set of options for customizing ordering pages that can be included in my website. There are many options, such as promotional coupons, discounts, multiple file downloads, and others.
    Incentivized
    Read full review
    Fusebill
    No answers on this topic
    Cons
    FastSpring
    • They should work on integrations, just like other providers offering a script needs to be installed on the site, then the payment forms can be integrated easily
    • Interface seems old, maybe they can work on it
    • Sometimes, we saw duplicate payments on recurring payments
    • WordPress Integration
    Incentivized
    Read full review
    Fusebill
    No answers on this topic
    Usability
    FastSpring
    No answers on this topic
    Fusebill
    It works great for the simple scenarios and gives you configurability options to make it fit your business, but doesn't handle the complicated scenarios.
    Incentivized
    Read full review
    Support Rating
    FastSpring
    No answers on this topic
    Fusebill
    This is pretty non-existent. After we came on we had a dedicated person for a few months and then never heard from them again. Support requests seem to be forgotten about and we rarely got answers to the questions we were needing.
    Incentivized
    Read full review
    Alternatives Considered
    FastSpring
    FastSpring provides an easier solution, and definitely a much better fit for our configuration, which doesn't require a lot of power, just an easy workflow with a single product to purchase, to provide the most straightforward experience to the user. With FastSpring we have been able to accomplish this task in few weeks of integration, and a great help from FastSpring support, which has been the greatest benefit of choosing FastSpring as a partner.
    Incentivized
    Read full review
    Fusebill
    No answers on this topic
    Return on Investment
    FastSpring
    • FastSpring has been vital to my company's online ordering process. I have seen some other companies go out of business, leaving software developers scrambling to find new payment processors. I have no worries about the stability of FastSpring, they do a great job and deserve my business.
    • FastSpring makes it possible to me to have an online and professional looking web store - without writing all of the software myself.
    Incentivized
    Read full review
    Fusebill
    No answers on this topic
    ScreenShots