ICIMS Hire vs. JobDiva vs. LinkedIn Talent Hub

iCIMSis is really good in managing high-volume federal recruitment where visibility into each stage of the hiring process is essential. Changing candidate statuses (e.g., referred, interviewed, selected) provides clear insight into pipeline progress and helps coordinate across multiple hiring managers.

Incentivized

The functionality the platform holds is top-notch where I can house details regarding contact information, requested rates, what jobs we're submitting them to, and all the personal information (CV, certifications, degrees, etc) that we obtain from our candidates. It's extremely helpful that I am able to submit candidates externally as that is our M.O. routinely. I really like it.

Incentivized

I really feel like [LinkedIn Talent Hub] has great potential to be used by many many companies. I think if it is made a little more user friendly with a little more development on the back end to remove some bugs, this could be a potential game changer. I have enjoyed working and getting to know this.

Incentivized

• The opt-out message after the 1st text helps weed out the people who are not interested.
• Having the ability to have templates/answers to frequent questions saved and ready to use makes it easier/faster to talk to multiple people.
• Being able to schedule text campaigns is amazing. Every Saturday I set up my campaigns for the next week. This gives me more time to focus on other things.

Incentivized

• Candidate process - sourcing to submittal, do a great job of empowering recruiters
• Manager contact - single view of contact and all history, makes it very simple to find manager data, history and talking points
• Reporting - great job with canned reports to help understand where we are across the entire staffing lifecycle

Incentivized

• Source of talent - LinkedIn has become the #1 place to engage talent.
• Targeting / advertising / sponsoring employment ads are very effective. They are costly, but effective.
• Connecting with talent via InMails and ability to send InMails to a pretty targeted audience with ease is great. This allows you to reach out/connect fast with people that "fit" what you are looking for. Other sites for recruiting, etc. are hit and miss. The quality of results is the strongest on LinkedIn and has been for many, many years.

Incentivized

• It is a little difficult to track internal applicants that are already active with our company.
• Some of the fields when hiring an employee are a little difficult to change.
• Not a sure way of identifying "eligible for rehire" within iCIMS for those that re-apply.

Incentivized

• LinkedIn Sales Navigator Integration (I understand LI is holding this up)
• Report enhancements (i.e.: growth of hotlists, etc)
• Integration with SeamlessAI
• Correct delays with BI, be able to set date range before querying data so that it doesn't lag/not load due to vast data.
• More consolidated product education. Each person seems to only know about their product and not about the other features a client might ask about.
• I would like more help with feature enablement/road-mapping how we get there rather than just pointing me toward the help section
• I would love JobDiva to offer clients JobDiva Super User training so we can have our internal experts who understand the tool and possibilities.

Incentivized

• Reporting. Major lacking here. If a job is closed then reopened (which that feature was recently removed), all reporting is wiped clean and picked back up with the "reopen" date. So it doesn't give a full history of the job activity.
• Lacks adequate approvals in the system.
• If you're a company with a risk of audits, I would not recommend Talent Hub. They lack compliance: the system allows us to "hire" someone who never applied to the job. Req history could be incomplete with the way reporting functions are set up. The system puts passive "sourced" candidates and applicants in the same bucket for pipeline workflows. Disposition status is inadequate and greatly lacking, etc.
• Dashboard is not customizable.
• We do not have our own unique req IDs. The system generates project IDs but these numbers are shared with all their clients, they're not unique to Ora so they are somewhat random and not in order.
• They do not differentiate between a networking project and an approved requisition.
• There's more, too many to list.

I would say that we are very likely to renew with iCIMS. They seem to continuously be improving their product based on the feedback from their clients. In addition, the thought have having to go through another implementation of this level is daunting and as long as the software continues to meet the business needs of the company and provides the appropriate level of support we will most likely stay. Costs regarding future renewals will also impact this decision and if necessary we will go to market to evaluate other options.

Incentivized

We have invested a lot of time and technically money (on the part of our people) in JobDiva. We had an independent company come in and do a gap analysis to tell us where we were using the product as we should be and where we were not. We are working on correcting things that we are not doing to "best practice" for our business.

Incentivized

iCIMS was already in play by the time I moved into an executive role, but it made a significant impact in the 6 months from when I had previously done hiring using just emailed and printed applications, in my previous role as an HR Assistant. The ease of use was incredible. We had a full manual on how to use the system, but I felt, even as a first-time user, I didn't need to reference the manual much to navigate easily and figure out the system. As someone who likes to poke around in systems, I was able to comfortably get around and explore other functions with iCIMS.

Incentivized

JobDiva is one of the best applicant tracking systems - it's easy for recruiters to use and provides the ability to quickly build a search and filter millions of resumes of available candidates with the required levels of experience, skills or attributes. Jobdiva itself is a very intelligent and powerful tool to recruit and source qualified candidates.

The LinkedIn Talent Hub is a very easy to use and widely known by other users. If someone is hiring, its very visible and accessible. I have never had trouble posting exactly what I need. However, I have had trouble finding the candidate I am looking for. It tends to not bring in a lot of candidates

Incentivized

There is always ample advance notice before the software goes down for maintenance and this is usually done at off-peak hours. As for system failures - I can't think of any that have effected us in over two years od use.

Incentivized

We can think of no dissatisfaction with our daily use of iCims, involving its response time to commands or incompatibility with any other software we presently use.

Incentivized

Over all I think JobDiva works well. It has some issues from time to time, but the support staff seems to handle it quickly. The major issue is the email merges getting black listed as spam. That takes away a very important JobDiva feature. That is our major functionality complaint these days

Incentivized

Before pandemic and iCIMS Talent Cloud acquisitions I would give 10 without a doubt. Unfortunately, I see a strong decrease in the support model, which seems to be mainly connected with the fact that acquired companies/tools/features need to be integrated with the platform, and knowledge of newly provided services and tools were not yet incorporated fully into the support.

Incentivized

Usually, we don't come across downtime or any such issues. However, whenever required, the Support team is always up and ready to solve it as soon as possible. One of its best features is it always Notifies users of any changes related to any of its uses or new additions.

Although we never experienced any issues with the LinkedIn Talent platform or required any support, we always knew in the event that we did need assistance, it was readily available. LinkedIn as a whole is always very supportive and responsive whenever I've had any issues or even a simple question in the past. I'm sure anyone experiencing difficulties with the platform would have a resolution from the support team just about instantly.

Incentivized

The support team is quick in responding with to the point answers. Jobidva has few great features like Divareach.

Incentivized

I would say I believe iCims online training is very good. It's informative, visually appealing, and simple in explaining all the different aspects of iCims. I also really like the new candidate onboarding, and all the other training curricula you have up to be able to inform or send out to the candidate. I like you can attach a URL link for videos as well so you can really customize the training. I feel that overall, I would like to see more. Perhaps, more robust options with the training, if that's something iCims is expanding on in the future.

I wasnt part of the training as i joined after Ceipal signed agreement with us.

Incentivized

I wasn't involved with the implementation. It was before my time

Incentivized

This is a SaaS platform so the implementation is easy. One thing to consider is to make sure your organization has agreed to this system. Not all will like it but atleast everyone must understand how this will impact Staffing efforts in a positive way. Once everyone is bought then the rest is smooth. The reason I mention this is because after the implementation some where reluctant to change thus not maximizing JOBDIVA to its full capacity.

Incentivized

Fully available automation, lesser bad data quality, more information is gathered at the time of applicant profile creation without having the need to ask for any follow ups or additional notifications. Integrates better with Oracle, Workday and SAP than other similar systems. Service tickets are resolved faster than other vendors we worked with.

Incentivized

Bullhorn seemed very focused on integration with LinkedIn but was missing on other factors. WinSearch was lacking as an ATS on all fronts, mass email would go to same people, there was no real prevention of duplicates and there was really no great way to link information and easy access later on

Incentivized

It's definitely better than other competitors because of one a better pool of candidates, who are well categorised and filtered, and the database is well updated. Also, it has a better UI with end to end hiring requirement management, that helps to make hiring faster and smarter. The UX though is a bit laggy, which can be improved

Incentivized

iCims is currently pretty good and the best TAS for us at our stage of growth - but further improvement and enhancements will only help make it even better.

Incentivized

• We implemented iCIMS Talent Cloud right before the pandemic. The pandemic created the most difficult recruitment environment ever. I cannot say that iCIMS Talent Cloud has helped us realize any advantageous success in this battle we are fighting. It gets the job done, but we have realized anything like filling jobs faster or having resources within iCIMS Talent Cloud to allow us to attract candidates differently. Status quo, I guess.

Incentivized

• It had a positive impact of the number of candidates I was able to reach and which actually helped to increase the hiring rate at one of our clients.
• The reporting system in JobDiva. It actually helped to focus more on the business objectives instead of documenting about each and every employee.
• The only negative it had was that in a ew positions (asking for niche skills), when it required to submit candidates in a quick time, the other vendors were able t he win the race.

• Positive impact. The tool has helped us in finding quality candidates for our hard to fill positions!
• Helps in “pipelining” even after we fill a position, we make a folder of prospective candidates that we find through the platform. This list is then revisited once we have additional positions!
• Outreach to global candidates. We have an office in Spain and we have found so many qualified candidates on the platform to fill those positions!

Incentivized