Interbill vs. SimpleLegal

Interbill is suited to billing needs only; whereas other billing software can also be used for case management.

Incentivized

SimpleLegal is easy to use and easy to understand for everyone in the legal department. Their customer service is typically quick to respond and solve any issues that may arise on the customer side as well as the vendor side (CounselGo). There has been a bit of customer dissatisfaction since being acquired by Onit but the enhancements and roadmap continue to look promising.

Incentivized

• Tracking billable hours
• Tracking costs to be billed to client
• Tracking payments made by clients

Incentivized

• SimpleLegal does a great job tracking expenses.
• SimpleLegal does a great job at creating, tracking and analyzing matters.
• SimpleLegal does a good job with reporting and analytics.

Incentivized

• Perhaps application-based rather than web-based
• Formatting of invoices
• Timer for entries

Incentivized

• Budget tracking.
• Admin independence (being able to make system improvements/enhancements/changes without needing a SL rep).

Incentivized

My office manager complains when she has to contact them because they aren't much help.

Incentivized

I found Interbill easier to navigate and more intuitive than QuickBooks.

Incentivized

SimpleLegal was much easier to use and train users on than Time Matters. SimpleLegal had all of the functionality but not as many customizable features as Time Matters.

Incentivized

• Encourages tracking of hours
• Quick and easy to use, positively impacting time spent billing
• Manages expense tracking so we don't lose out on those reimbursable expenses

Incentivized

• Able to track in real-time legal spend against budgets to hold outside counsel responsible while meeting our fiscal demands--rather than wait on Finance report monthly/quarterly/etc.

Incentivized