Likelihood to Recommend Netsparker is very thorough but can take a very long time to scan a web application. It can also take a long time to learn and configure. Its thoroughness is a very good part of the product but if the application does [not] need this thoroughness it is probably a waste of time to run Netsparker on the website.
Read full review I've been using this product since it began as an open source product, I really like it and for the money, I think it's probably the best choice for most companies who need a product like this. Over the years I've seen the interface change quite a bit and sometimes I think it's a bit unclear how to do certain things and the different packages can be confusing, these are the only reasons I'm giving it a 9 instead of a 10.
Read full review Pros NetSparker has excellent customer service. When our team had to learn to use it for the first time, we had to communicate directly with NetSparker consultants. NetSparker is very user-friendly. It's UI is organized and keeps all the different scans we have set-up in a very clean visual. Netsparker has a selection of workflows and integration tools that make it useful for keeping all of my teammates on the same page. Read full review Setup of the internal scanner was fairly simple and straight forward. An update came out for the internal scanner that allows you to add an Internal Certificate Authority for lookup. Has automated reporting to keep executives and compliance departments informed. Internal scanner can be configured to auto-update itself. "Recast Rules" allows your organization to redefine a vulnerabilities' classification, if it is not applicable or your disagree. External PCI scans allow you to remediate before submitting to Tenable.io for review. Tenable.io staff was very patient and helpful. They provided some limited guidance with remediation. Internal and External scans can be automated. schedule for the automated scans is very granular. Read full review Cons Netsparker Cloud is expensive and restricts the number of website URLs that you are allowed to scan. This restricts us from scanning all of the websites that we create and only allows us to scan a small subset of number of the website we produce. Netsparker is difficult to configure and I often need to open a ticket with support to figure out how to use the product. I have been vulnerability testing websites for over 10 years and I still don't think I really know how to use Netsparker. Netsparker can take a very long time to complete a scan due to the number of items it can scan for. Be certain to reduce the technologies that your scan will be looking at. Also, expect a large website to possibly take over two days to complete. Not something you really want to have happen on a developer checking on some source code. Read full review Expensive - You do pay a slight premium for the best product in the space. Asset management is difficult to work with if you have a lot of asset turnover, the license can be ''held'' for 3-6 months after the asset is gone from your environment. Read full review Likelihood to Renew We like to renew tenable each year we have had it so far.
Read full review Support Rating NetSparker support is amazing. When first introducing this software to the team, there was a lot of communication going on between Netsparker consultants and our team. They have answered our questions very efficiently and have had consultants come to our department for training. They are open to suggestions for improvements and enhancements as well.
Read full review Support is usually really great at walking you through any steps you need to take when you get stuck on something. There are a few false positives and errors that have come up over the years that required their help to get through. Unfortunately, the steps required to diagnose some problems are more tedious than I think should be necessary. (IE: SQL instances can throw errors that clog up your logs because one plugin affects it in a certain way. The process to diagnose this is to watch timestamps of plugins in a log while monitoring the SQL logs at the same time and using your best guess as to what is causing it.)
Read full review Alternatives Considered I currently use OWASP ZAP, Burp Suite Professional and Veracode Dynamic Scan. ZAP is very easy to use and the web developers use it regularly. Burp Suite is very customizable as is Netsparker but usually take much less time to scan a website. Both of these tools are programmable and allow me to add special items to a scan when I need it. They are also much better documented. Veracode also has a static code analysis tool that we use much more often then the dynamic analysis tool but we do use both parts of Veracode.
Read full review Tenable.io has a comparable set of features, with excellent support and a competitive price. After less than desirable experiences with another company, we moved to Tenable and haven't looked back since.
Read full review Return on Investment NetSparker has saved the team a lot of time since the scans quicker than our older software. NetSparker has been costing the company a lot compared to previous security software. Netsparker has helped improved our overall business objectives by finding an efficient and collaborative way to run scans on our systems. Read full review Since this is a requirement for our PCI compliance and the cost is relatively low, the ROI isn't really something we need to think too much about, Tenable's pricing is fair and affordable. Read full review ScreenShots