What users are saying about
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Top Rated
176 Ratings

isolved

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Top Rated
176 Ratings
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Score 7.5 out of 100
33 Ratings
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Score 9.2 out of 100

Feature Set Ratings

    Human Resource Management

    6.2

    isolved

    62%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 7/7 features

    Employee demographic data

    7.1
    71%
    83 Ratings
    N/A
    0 Ratings

    Employment history

    6.5
    65%
    83 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    6.2
    62%
    73 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    5.8
    58%
    76 Ratings
    N/A
    0 Ratings

    Organizational charting

    6.1
    61%
    37 Ratings
    N/A
    0 Ratings

    Organization and location management

    6.4
    64%
    62 Ratings
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    5.5
    55%
    56 Ratings
    N/A
    0 Ratings

    Payroll Management

    7.3

    isolved

    73%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 7/7 features

    Pay calculation

    8.0
    80%
    105 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    7.0
    70%
    42 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    6.2
    62%
    66 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    6.0
    60%
    74 Ratings
    N/A
    0 Ratings

    Direct deposit files

    8.7
    87%
    106 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    7.4
    74%
    85 Ratings
    N/A
    0 Ratings

    Reimbursement management

    8.0
    80%
    52 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    6.7

    isolved

    67%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 3/3 features

    Approval workflow

    6.2
    62%
    67 Ratings
    N/A
    0 Ratings

    Balance details

    7.2
    72%
    83 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    6.7
    67%
    60 Ratings
    N/A
    0 Ratings

    Employee Self Service

    6.6

    isolved

    66%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 5/5 features

    View and generate pay and benefit information

    7.1
    71%
    101 Ratings
    N/A
    0 Ratings

    Update personal information

    7.4
    74%
    97 Ratings
    N/A
    0 Ratings

    View company policy documentation

    6.5
    65%
    58 Ratings
    N/A
    0 Ratings

    Employee recognition

    4.2
    42%
    29 Ratings
    N/A
    0 Ratings

    View job history

    8.0
    80%
    78 Ratings
    N/A
    0 Ratings

    Asset Management

    6.9

    isolved

    69%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 1/1 features

    Tracking of all physical assets

    6.9
    69%
    20 Ratings
    N/A
    0 Ratings

    HR Reporting

    6.5

    isolved

    65%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 3/3 features

    Report builder

    6.7
    67%
    85 Ratings
    N/A
    0 Ratings

    Pre-built reports

    6.1
    61%
    87 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    6.7
    67%
    39 Ratings
    N/A
    0 Ratings

    Onboarding

    6.2

    isolved

    62%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 2/2 features

    New hire portal

    6.0
    60%
    68 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    6.4
    64%
    40 Ratings
    N/A
    0 Ratings

    Performance and Goals

    7.3

    isolved

    73%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 4/4 features

    Corporate goal setting

    7.1
    71%
    9 Ratings
    N/A
    0 Ratings

    Individual goal setting

    7.5
    75%
    12 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    7.1
    71%
    9 Ratings
    N/A
    0 Ratings

    Performance tracking

    7.4
    74%
    10 Ratings
    N/A
    0 Ratings

    Performance Management

    7.3

    isolved

    73%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 5/5 features

    Performance plans

    7.4
    74%
    24 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    7.6
    76%
    24 Ratings
    N/A
    0 Ratings

    Review status tracking

    7.4
    74%
    26 Ratings
    N/A
    0 Ratings

    Review reminders

    7.2
    72%
    25 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    6.9
    69%
    23 Ratings
    N/A
    0 Ratings

    Succession Planning

    8.0

    isolved

    80%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 4/4 features

    Create succession plans/pools

    8.1
    81%
    8 Ratings
    N/A
    0 Ratings

    Candidate ranking

    7.8
    78%
    13 Ratings
    N/A
    0 Ratings

    Candidate search

    8.1
    81%
    11 Ratings
    N/A
    0 Ratings

    Candidate development

    7.8
    78%
    9 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    7.6

    isolved

    76%

    Paypro Workforce Management

    Feature Set Not Supported
    N/A
    isolved ranks higher in 7/7 features

    Job Requisition Management

    7.5
    75%
    17 Ratings
    N/A
    0 Ratings

    Company Website Posting

    7.7
    77%
    23 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    7.7
    77%
    19 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    7.7
    77%
    21 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    7.3
    73%
    18 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    7.9
    79%
    20 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    7.7
    77%
    27 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Paypro Workforce Management is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

    Likelihood to Recommend

    7.4

    isolved

    74%
    121 Ratings
    8.9

    Paypro Workforce Management

    89%
    18 Ratings

    Likelihood to Renew

    7.8

    isolved

    78%
    16 Ratings
    10.0

    Paypro Workforce Management

    100%
    2 Ratings

    Usability

    8.1

    isolved

    81%
    7 Ratings
    8.8

    Paypro Workforce Management

    88%
    9 Ratings

    Availability

    8.9

    isolved

    89%
    4 Ratings

    Paypro Workforce Management

    N/A
    0 Ratings

    Performance

    8.7

    isolved

    87%
    2 Ratings

    Paypro Workforce Management

    N/A
    0 Ratings

    Support Rating

    5.6

    isolved

    56%
    15 Ratings
    8.2

    Paypro Workforce Management

    82%
    29 Ratings

    In-Person Training

    9.1

    isolved

    91%
    1 Rating

    Paypro Workforce Management

    N/A
    0 Ratings

    Online Training

    8.9

    isolved

    89%
    2 Ratings

    Paypro Workforce Management

    N/A
    0 Ratings

    Implementation Rating

    5.9

    isolved

    59%
    13 Ratings
    10.0

    Paypro Workforce Management

    100%
    3 Ratings

    Configurability

    8.7

    isolved

    87%
    4 Ratings

    Paypro Workforce Management

    N/A
    0 Ratings

    Ease of integration

    7.3

    isolved

    73%
    2 Ratings

    Paypro Workforce Management

    N/A
    0 Ratings

    Product Scalability

    8.9

    isolved

    89%
    3 Ratings

    Paypro Workforce Management

    N/A
    0 Ratings

    Vendor post-sale

    5.2

    isolved

    52%
    6 Ratings

    Paypro Workforce Management

    N/A
    0 Ratings

    Vendor pre-sale

    5.6

    isolved

    56%
    6 Ratings

    Paypro Workforce Management

    N/A
    0 Ratings

    Likelihood to Recommend

    isolved

    iSolved is well-suited for the accurate and timely processing of payroll, extensive use of reports and reporting features, and a dedicated customer service support representative who gets to know you and the needs of your company and payroll processing needs. iSolved is less appropriate if you are looking for a payroll company that can just simply process payroll if customer service is not a number one priority, and if you only need the basic reports (payroll summary and payroll register would be sufficient for your needs).
    Read full review

    Paypro Workforce Management

    Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
    Read full review

    Pros

    isolved

    • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
    • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
    • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
    Read full review

    Paypro Workforce Management

    • Setting up new employees is very easy and only takes a couple of minutes.
    • We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
    Read full review

    Cons

    isolved

    • More reminder notifications would be great!
    • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
    • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
    Read full review

    Paypro Workforce Management

    • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
    • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
    • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
    Read full review

    Pricing Details

    isolved

    Starting Price

    $4 Per Employee Per Month

    Editions & Modules

    isolved editions and modules pricing
    EditionModules
    isolved$4.001

    Footnotes

    1. Per Employee Per Month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Paypro Workforce Management

    Starting Price

    Editions & Modules

    Paypro Workforce Management editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      isolved

      I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
      Read full review

      Paypro Workforce Management

      We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
      Read full review

      Usability

      isolved

      I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
      Read full review

      Paypro Workforce Management

      The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
      Read full review

      Reliability and Availability

      isolved

      It's always online, always available.
      Read full review

      Paypro Workforce Management

      No answers on this topic

      Performance

      isolved

      Not too quickly. This could use some improvement maybe
      Read full review

      Paypro Workforce Management

      No answers on this topic

      Support Rating

      isolved

      We recently canceled our contract with Isolved and moved to Paychex. One thing to consider is that if you leave isolved all access to your data ends 30 days after termination of the contract. Not a big deal for me since I have the reports and data I need, but it is also terminated for your employees to access pay stubs or old w2s. If you want to keep access it is $250 per month. It seems strange that they can hold your data hostage and they wouldn't just allow employees to have access to their pay stubs and other information they may need months after a change in payroll companies.
      Read full review

      Paypro Workforce Management

      I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.
      Read full review

      In-Person Training

      isolved

      All over the phone, but it was comprehensive.
      Read full review

      Paypro Workforce Management

      No answers on this topic

      Online Training

      isolved

      The help videos are great
      Read full review

      Paypro Workforce Management

      No answers on this topic

      Implementation Rating

      isolved

      The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
      Read full review

      Paypro Workforce Management

      The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
      Read full review

      Alternatives Considered

      isolved

      I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
      Read full review

      Paypro Workforce Management

      We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
      Read full review

      Scalability

      isolved

      Works very well. No complaints.
      Read full review

      Paypro Workforce Management

      No answers on this topic

      Return on Investment

      isolved

      • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
      • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
      Read full review

      Paypro Workforce Management

      • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
      • It's cheaper than other payroll company.
      Read full review

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