What users are saying about
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Top Rated
120 Ratings

isolved

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Top Rated
120 Ratings
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Score 7.5 out of 100
33 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Paypro Workforce Management

Paypro Workforce Management has custom report building that is easy to use and manipulate for data you need to pull. The onboarding system is overly complicated and not user friendly. Workflows are overly complicated and a workflow for PAFs is non-existent, causing our company to have to use paper PAF forms.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

isolved
7.8
Paypro Workforce Management
Employee demographic data
isolved
8.9
Paypro Workforce Management
Employment history
isolved
9.0
Paypro Workforce Management
Job profiles and administration
isolved
7.4
Paypro Workforce Management
Workflow for transfers, promotions, pay raises, etc.
isolved
8.0
Paypro Workforce Management
Organizational charting
isolved
6.6
Paypro Workforce Management
Organization and location management
isolved
7.1
Paypro Workforce Management
Compliance data (COBRA, OSHA, etc.)
isolved
7.6
Paypro Workforce Management

Payroll Management

isolved
8.1
Paypro Workforce Management
Pay calculation
isolved
9.3
Paypro Workforce Management
Support for external payroll vendors
isolved
6.8
Paypro Workforce Management
Off-cycle/On-Demand payment
isolved
8.2
Paypro Workforce Management
Benefit plan administration
isolved
8.0
Paypro Workforce Management
Direct deposit files
isolved
9.1
Paypro Workforce Management
Salary revision and increment management
isolved
7.3
Paypro Workforce Management
Reimbursement management
isolved
8.3
Paypro Workforce Management

Leave and Attendance Management

isolved
8.0
Paypro Workforce Management
Approval workflow
isolved
7.6
Paypro Workforce Management
Balance details
isolved
8.4
Paypro Workforce Management
Annual carry-forward and encashment
isolved
8.0
Paypro Workforce Management

Employee Self Service

isolved
8.4
Paypro Workforce Management
View and generate pay and benefit information
isolved
9.0
Paypro Workforce Management
Update personal information
isolved
9.1
Paypro Workforce Management
View company policy documentation
isolved
7.7
Paypro Workforce Management
Employee recognition
isolved
6.8
Paypro Workforce Management
View job history
isolved
9.1
Paypro Workforce Management

Asset Management

isolved
8.0
Paypro Workforce Management
Tracking of all physical assets
isolved
8.0
Paypro Workforce Management

HR Reporting

isolved
7.9
Paypro Workforce Management
Report builder
isolved
8.1
Paypro Workforce Management
Pre-built reports
isolved
8.0
Paypro Workforce Management
Ability to combine HR data with external data
isolved
7.7
Paypro Workforce Management

Onboarding

isolved
8.0
Paypro Workforce Management
New hire portal
isolved
8.3
Paypro Workforce Management
Manager tracking tools
isolved
7.7
Paypro Workforce Management

Performance and Goals

isolved
6.5
Paypro Workforce Management
Corporate goal setting
isolved
6.6
Paypro Workforce Management
Individual goal setting
isolved
6.5
Paypro Workforce Management
Line-of sight-visibility
isolved
6.2
Paypro Workforce Management
Performance tracking
isolved
6.6
Paypro Workforce Management

Performance Management

isolved
7.1
Paypro Workforce Management
Performance plans
isolved
7.2
Paypro Workforce Management
Performance improvement plans
isolved
7.2
Paypro Workforce Management
Review status tracking
isolved
7.1
Paypro Workforce Management
Review reminders
isolved
7.0
Paypro Workforce Management
Multiple review frequency
isolved
6.8
Paypro Workforce Management

Succession Planning

isolved
7.5
Paypro Workforce Management
Create succession plans/pools
isolved
7.4
Paypro Workforce Management
Candidate ranking
isolved
7.5
Paypro Workforce Management
Candidate search
isolved
7.4
Paypro Workforce Management
Candidate development
isolved
7.4
Paypro Workforce Management

Recruiting / ATS

isolved
7.9
Paypro Workforce Management
Job Requisition Management
isolved
7.4
Paypro Workforce Management
Company Website Posting
isolved
7.8
Paypro Workforce Management
Publish to Social Media
isolved
8.3
Paypro Workforce Management
Job Search Site Posting
isolved
8.3
Paypro Workforce Management
Duplicate Candidate Prevention
isolved
7.6
Paypro Workforce Management
Applicant Tracking
isolved
7.9
Paypro Workforce Management
Notifications and Alerts
isolved
7.6
Paypro Workforce Management

Pros

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Paypro Workforce Management

  • Setting up new employees is very easy and only takes a couple of minutes.
  • We have union and non-union employees, and we have both salaried and hourly employees. Workforce One lets us set up rules based on the union CBA, our office holiday schedule, etc., so we don't have to make many adjustments to timesheets when we have situations that deviate from the norm. The rules kick in and handle the situation for us.
Jack Harder | TrustRadius Reviewer

Cons

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Paypro Workforce Management

  • Report Writing: Canned reports are antiquated like a dinosaur. Users should be able to design their own reports like all other systems. Click and it's there. Currently, it's not at all what it can be.
  • Very rigid with contract: meaning when a rule change and/or policy has changed the company is charged in order to make the change.
  • Integration within the system. There are times when you change the information in the system then it randomly changes another section.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

isolved

isolved 8.5
Based on 14 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Paypro Workforce Management

Paypro Workforce Management 10.0
Based on 2 answers
We are very happy with the product, our experiences using the product, and the continued support that we have received from the Paypro staff. We fully intend to keep our relationship with Paypro on solid ground. We are not considering replacing this product.
Jack Harder | TrustRadius Reviewer

Usability

isolved

isolved 8.6
Based on 5 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Paypro Workforce Management

Paypro Workforce Management 7.9
Based on 8 answers
The system is very thorough, has an efficient layout, and is very user-friendly. It can handle massive amounts of data and spit it out in manageable and useful chunks. We obtain tons of workable data from the various reports that the system can provide us. When it comes to payroll and HR, it can handle everything that you need.
Jack Harder | TrustRadius Reviewer

Reliability and Availability

isolved

isolved 8.6
Based on 4 answers
It's always online, always available.
MICHELE KING | TrustRadius Reviewer

Paypro Workforce Management

No score
No answers yet
No answers on this topic

Performance

isolved

isolved 8.2
Based on 2 answers
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Paypro Workforce Management

No score
No answers yet
No answers on this topic

Support Rating

isolved

isolved 9.1
Based on 9 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

Paypro Workforce Management

Paypro Workforce Management 9.1
Based on 29 answers
I am always able to get an answer to my questions as soon as I ask. If there is an associate that can not answer my question - they will make sure that someone else helps me. The company is very responsive.
Debra Hughes | TrustRadius Reviewer

In-Person Training

isolved

isolved 9.1
Based on 1 answer
All over the phone, but it was comprehensive.
MICHELE KING | TrustRadius Reviewer

Paypro Workforce Management

No score
No answers yet
No answers on this topic

Online Training

isolved

isolved 8.6
Based on 2 answers
The help videos are great
Melissa Gering | TrustRadius Reviewer

Paypro Workforce Management

No score
No answers yet
No answers on this topic

Implementation Rating

isolved

isolved 8.6
Based on 11 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Paypro Workforce Management

Paypro Workforce Management 10.0
Based on 3 answers
The Paypro team was organized, professional, kept you on the budgeted timeline, followed up, was patient, experienced and truly cared. You would never think there were understaffed!
Guy Smalling | TrustRadius Reviewer

Alternatives Considered

isolved

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
Vicki Burnett | TrustRadius Reviewer

Paypro Workforce Management

We have used in-house systems, ADP Total Source, and Valiant Services. This system, in my opinion, is more user-friendly and faster than others. We have more control on our end to process with flexibility that other systems just did not offer.
Andrea Spina | TrustRadius Reviewer

Scalability

isolved

isolved 8.6
Based on 3 answers
We have grown by 50% since we started using iSolved, and its scalability is perfect.
MICHELE KING | TrustRadius Reviewer

Paypro Workforce Management

No score
No answers yet
No answers on this topic

Return on Investment

isolved

  • TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
  • It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
  • All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.
Anonymous | TrustRadius Reviewer

Paypro Workforce Management

  • Workforce save time in processing . The company can manage the payroll , process by one employee. The company used to have two employees to split the whole company dept; now one employee can manage the whole process.
  • It's cheaper than other payroll company.
Anonymous | TrustRadius Reviewer

Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Paypro Workforce Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paypro Workforce Management Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

isolved
7.9
Paypro Workforce Management
8.9

Likelihood to Renew

isolved
8.5
Paypro Workforce Management
10.0

Usability

isolved
8.6
Paypro Workforce Management
7.9

Reliability and Availability

isolved
8.6
Paypro Workforce Management

Performance

isolved
8.2
Paypro Workforce Management

Support Rating

isolved
9.1
Paypro Workforce Management
9.1

In-Person Training

isolved
9.1
Paypro Workforce Management

Online Training

isolved
8.6
Paypro Workforce Management

Implementation Rating

isolved
8.6
Paypro Workforce Management
10.0

Scalability

isolved
8.6
Paypro Workforce Management

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