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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Litmus from Validity

    Score8.6 out of 10
    N/ALitmus, from Validity, is an email marketing solution used to create error-free emails in less time. It is also used to build email campaigns, personalize and test them thoroughly, monitor deliverability, and analyze email performance.N/A

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Pricing
    Litmus from ValidityIntuit Mailchimp
    Editions & Modules
    No answers on this topic
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    Offerings
    Pricing Offerings
    Litmus from ValidityIntuit Mailchimp
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Litmus from ValidityIntuit Mailchimp
    Considered Both Products
    Validity
    Chose Litmus from Validity
    There is just no comparison in a way, Litmus offers a much greater range of features, from builder to previews accross various clients. Mailchimp only seems to allow very simple features compared to what Litmus itself has to offer.
    Incentivized
    Chose Litmus from Validity
    Have used Mailchimp but not recently - from what I remember Litmus is easier to edit templates and store them
    Incentivized
    Chose Litmus from Validity
    For more in-depth QA and personalization needs, Litmus is the way to go. I believe that Litmus should be used in conjunction with a product like Mailchimp or Constant Contact to support your email development efforts. I would not use any one of these by itself if you really …
    Incentivized
    Chose Litmus from Validity
    Considerably better testing capabilities than Mailchimp and sendgrid.
    Considerably better email editor than Mailchimp.
    Better metrics that Mailchimp.
    Incentivized
    Chose Litmus from Validity
    I haven't - Litmus is the only product I've used and I find it works well so no need to change it!
    Incentivized
    Chose Litmus from Validity
    Litmus is easier to understand, easier to use, and you cant beat the code editor Litmus provides
    Incentivized
    Chose Litmus from Validity
    Litmus provides better client preview and collaborative reviewing of message and format.
    Incentivized
    Chose Litmus from Validity
    Email on Acid years ago. It really is adoption that's shortchanging our use of Litmus.
    Incentivized
    Chose Litmus from Validity
    Litmus is the original email testing platform, and nothing compares to the preview options it provides.
    Incentivized
    Chose Litmus from Validity
    Litmus is a more robust tool and it's perfect for our client's needs.
    Incentivized
    Chose Litmus from Validity
    Saves a lot of time required for QA. Gives detailed view of issues present in the email. Provides better recommendations than other tools.
    Incentivized
    Chose Litmus from Validity
    I explored using Email on Acid in a previous role and at the time Litmus offered many more features that no other competitor including Email on Acid offered.
    Incentivized
    Chose Litmus from Validity
    Litmus has more to offer for companies that need or want to use those features, but for the features offered by both Litmus and Email on Acid, I would say, they are quite even. Email on Acid is cheaper.
    Incentivized
    Chose Litmus from Validity
    I can understand from my previous colleagues that Litmus is one of if not the best tool on the market. We didn't evaluate other tools before implementing it.
    Incentivized
    Chose Litmus from Validity
    We love the interface that Litmus has, we tried working in other platforms but it is not as intuitive as Litmus. We like the distribution of elements and how we can decide which visualization we want. It has been very useful for the company.
    Incentivized
    Chose Litmus from Validity
    Litmus is much better at tracking, building, and testing emails than what we have used in the past, and the integration with Salesforce Marketing Cloud is a life-changer.
    Incentivized
    Chose Litmus from Validity
    If you’re looking for a drag-and-drop email editor, Litmus probably isn’t the right fit for you. If you’re looking for a quality code editor with templates & snippeting, plus testing & analytics, Litmus is an excellent option.
    Incentivized
    Chose Litmus from Validity
    Litmus works much better than a shareable Google Doc, for instance, since you can see the visuals of the email (banner, header, footer, pre-header text, etc). Like Google Docs, you can add comments anywhere you like and your input is clearly placed where it's meant to refer to. …
    Incentivized
    Chose Litmus from Validity
    Litmus is more of an overall thought leader than Email on Acid. When I worked for an agency we had Email on Acid for several years and nobody used it, not user-friendly. Then we got litmus and multiple teams started using it right away. It is more intuitive and process …
    Incentivized
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    292 Answers
    88%
    Would buy again
    251 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    212 Answers
    91%
    Delivers good value for the price
    244 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    294 Answers
    89%
    Happy with the feature set
    255 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    173 Answers
    91%
    Lived up to sales and marketing promises
    215 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    174 Answers
    94%
    Implementation went as expected
    247 Answers
    Features
    Litmus from ValidityIntuit Mailchimp
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Litmus from Validity and Intuit Mailchimp
    Feature
    Litmus from Validity
    6.8
    376 Ratings
    17% below category average
    Intuit Mailchimp
    8.1
    585 Ratings
    5% above category average
    WYSIWYG email editor9.158 Ratings8.1537 Ratings
    Dynamic content8.659 Ratings8.1519 Ratings
    Ability to test dynamic content8.0238 Ratings8.2499 Ratings
    Landing pages2.64 Ratings8.3404 Ratings
    A/B testing6.511 Ratings7.7434 Ratings
    Mobile optimization9.4351 Ratings7.9535 Ratings
    Email deliverability reporting8.5272 Ratings8.8568 Ratings
    List management7.08 Ratings8.1564 Ratings
    Triggered drip sequences1.02 Ratings7.7385 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Litmus from Validity and Intuit Mailchimp
    Feature
    Litmus from Validity
    7.1
    255 Ratings
    8% below category average
    Intuit Mailchimp
    8.3
    565 Ratings
    12% above category average
    Dashboards7.229 Ratings8.6229 Ratings
    Standard reports7.5252 Ratings8.5560 Ratings
    Custom reports6.6180 Ratings7.9130 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Litmus from Validity and Intuit Mailchimp
    Feature
    Litmus from Validity
    8.5
    356 Ratings
    4% above category average
    Intuit Mailchimp
    -
    Ratings
    URL Validation9.3268 Ratings00 Ratings
    Link Tracking9.2233 Ratings00 Ratings
    Image Validation7.65 Ratings00 Ratings
    Inbox Display8.56 Ratings00 Ratings
    Email Accessibility Tools6.73 Ratings00 Ratings
    Spelling and Grammar Check7.31 Ratings00 Ratings
    Spam Testing9.5267 Ratings00 Ratings
    Email Previews9.6353 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Litmus from Validity and Intuit Mailchimp
    Feature
    Litmus from Validity
    -
    Ratings
    Intuit Mailchimp
    8.9
    75 Ratings
    13% above category average
    Lead nurturing automation00 Ratings7.465 Ratings
    Lead scoring and grading00 Ratings10.01 Ratings
    Data quality management00 Ratings8.372 Ratings
    Automated sales alerts and tasks00 Ratings10.01 Ratings
    Campaign Management
    Comparison of Campaign Management features of Litmus from Validity and Intuit Mailchimp
    Feature
    Litmus from Validity
    -
    Ratings
    Intuit Mailchimp
    7.9
    126 Ratings
    7% above category average
    Calendaring00 Ratings7.448 Ratings
    Event/webinar marketing00 Ratings8.4112 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Litmus from Validity and Intuit Mailchimp
    Feature
    Litmus from Validity
    -
    Ratings
    Intuit Mailchimp
    8.2
    124 Ratings
    9% above category average
    Social sharing and campaigns00 Ratings8.2116 Ratings
    Social profile integration00 Ratings8.1107 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Litmus from Validity and Intuit Mailchimp
    Feature
    Litmus from Validity
    -
    Ratings
    Intuit Mailchimp
    7.9
    132 Ratings
    5% above category average
    API00 Ratings7.9107 Ratings
    Role-based workflow & approvals00 Ratings8.470 Ratings
    Customizability00 Ratings5.62 Ratings
    Integration with Salesforce.com00 Ratings8.554 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.647 Ratings
    Integration with SugarCRM00 Ratings8.12 Ratings
    Third-party software integrations00 Ratings7.9109 Ratings
    Best Alternatives
    Litmus from ValidityIntuit Mailchimp
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Litmus from ValidityIntuit Mailchimp
    Likelihood to Recommend
    9.1
    (428 ratings)
    8.7
    (608 ratings)
    Likelihood to Renew
    9.0
    (32 ratings)
    10.0
    (55 ratings)
    Usability
    8.0
    (22 ratings)
    8.5
    (477 ratings)
    Availability
    7.6
    (8 ratings)
    9.5
    (6 ratings)
    Performance
    7.3
    (8 ratings)
    8.9
    (7 ratings)
    Support Rating
    9.1
    (2 ratings)
    8.8
    (20 ratings)
    In-Person Training
    4.5
    (2 ratings)
    -
    (0 ratings)
    Online Training
    4.5
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.3
    (13 ratings)
    7.4
    (22 ratings)
    Configurability
    3.9
    (7 ratings)
    10.0
    (2 ratings)
    Ease of integration
    10.0
    (2 ratings)
    8.0
    (4 ratings)
    Product Scalability
    3.9
    (8 ratings)
    9.5
    (6 ratings)
    Vendor post-sale
    3.6
    (5 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    5.5
    (4 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Litmus from ValidityIntuit Mailchimp
    Likelihood to Recommend
    Validity
    Proofing your emails is necessary. This is a tool that allows you to see how your email not only renders on multiple devices but how it performs. Some email building platforms will tell you their drag and drop templates are ready to go, however they stop short of analyzing accessibility, checking links, load speed among other things. I've also experienced drag and drop template issues as new email clients are released. Litmus provides peace of mind that you did your due diligence on crafting your email. While Litmus does provide some reporting you will not see every typical analytic an email report offers. However, you can use your Litmus data to enhance your email reports which in turn creates a robust view of email performance.
    Incentivized
    Read full review
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    Pros
    Validity
    • We haven’t explored the personalization features in depth yet, aside from using the Add-to-Calendar option, but we're excited to dig in further. Tools like live polls offer an easy way to boost engagement in our product marketing emails, and we see a lot of potential in using these templates to enhance personalization moving forward.
    • Litmus’ continuing education resources have been really helpful. I recently read an article on email deliverability that offered practical insights my team can apply moving forward. I especially appreciate how Litmus uses real examples and stats from the brands they work with—it makes the content feel actionable and relevant.
    • Online Training.
    Incentivized
    Read full review
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    Cons
    Validity
    • I've not seen many limitations but I have noticed that sometimes emails sent from our CRM take too long to land in Litmus, or sometimes don't land at all.
    • As a beginner it was quite difficult for me to make my way around the platform - I thought "Create new" CTA was actually creating something new, maybe "Import from CRM" would have been more understandable. There were a few others but I remember this one.
    • In the Emails section, whenever I hover over an email, I want to be able to copy the subject line instead of getting the different CTAs appear intrusively (Summary, Builder, Previews & QA, Proof, Analytics, Monitor) - maybe these could appear on the bottom of the textbox, instead of them being imposed on top?
    Incentivized
    Read full review
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    Likelihood to Renew
    Validity
    It's one the best tools that we've found for this type of tool but we would like some additional features like spell check so if there's a platform that features that with everything else Litmus has, then we'd potentially look to move over to that platform instead. However, we are overall pretty help with the platform
    Incentivized
    Read full review
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    Usability
    Validity
    Litmus has integrations that make the software an integrated part of my work every day. Being able to test right within my email builder is just brilliant. Daily I also use the web interface to review analytics and spam testing. Overall it is one of the pieces of software I use daily without any complaints or issues.
    Incentivized
    Read full review
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
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    Reliability and Availability
    Validity
    We have never had a problem with Litmus being unavailable so I would say their availability is fantastic. There might have been one time years ago that the site was down briefly but it also might have been a server issue on my end. Either way, Litmus was back up and running in a very short time
    Incentivized
    Read full review
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
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    Performance
    Validity
    As with all technology, there are inevitably use-cases where you are unable to get to your original goal without some good old-fashioned experimenting. Some situations will (and are) more urgent which complicates an effective integration of a new process or a new team using an existing process but the "issues" are regularly resolved by re-starting the process specific to when Litmus is introduced to a project. If it doesn't come out the way you're anticipating, run it again and verify there is an issue before declaring all is lost
    Incentivized
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    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
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    Support Rating
    Validity
    Absolutely fantastic support. It runs circles around the competition. They regularly reach out and chat, even if it's just to see if there's any issues we need to discuss. They clearly want the business and don't forget you once you sign the contract which is an issue with other similar services.
    Incentivized
    Read full review
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
    Read full review
    In-Person Training
    Validity
    It was very informative one on one session for me. I was able to use Litmus without any issues.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Online Training
    Validity
    It has all the required information.
    Incentivized
    Read full review
    Intuit
    No answers on this topic
    Implementation Rating
    Validity
    I didn’t really personally participate much in the implementation of Litmus, but from what I observed during the process, it was a smooth process with minimal disruptions. The team was able to get up and running quickly, and the platform’s user-friendly interface made onboarding fairly easy for everyone involved from the start.
    Incentivized
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    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
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    Alternatives Considered
    Validity
    This is not applicable to my role as I have used Litmus to test emails since I have started. Because of the ease of use, timeliness, consistent quality, and affordability that Litmus offers, I haven't found the need to look at similar products or organizations. If all of these features continue to stay strong, I don't plan on changing providers
    Incentivized
    Read full review
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
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    Scalability
    Validity
    With our enterprise account, scalability is not an issue. I have not yet seen or heard of significant issues with user access, API connections for integrations etc. This includes down time for "Scheduled Maintenance" as some providers call them, Litmus has the technology backing to support a global team with a 24-hour workday across regions
    Incentivized
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    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
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    Return on Investment
    Validity
    • Litmus saves our team so much time by making the QA and email review process so much easier, streamlined, and efficient.
    • We often send out campaigns out to thousands of members, and Litmus gives us the assurance and peace of mind that everything is working as it should before it gets sent out.
    • Decreases the number of email review cycles we go through.
    Incentivized
    Read full review
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
    Read full review
    ScreenShots

    Litmus from Validity Screenshots

    Screenshot of Litmus Personalize Essentials, with live polls to give subscribers a voice and drive email engagement.Screenshot of Litmus Email Guardian, featuring 24/7 link monitoring to safeguard emails.Screenshot of Litmus' integrated insights reports, that can automatically combine metrics from Salesforce Marketing Cloud with subscriber engagement insights from Litmus.Screenshot of campaign preview, available in 100+ popular email clientsScreenshot of Litmus' inbox previewing and feedback tools, that help users to spot and fix issues early.

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.