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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LogicMonitor

    Score8.9 out of 10
    Mid-Size Companies (51-1,000 employees)
    LogicMonitor’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. It provides IT and business teams operational visibility and predictability across their technologies and applications.N/A

    Rubrik

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Rubrik is cloud data management and enterprise backup software provided by Palo Alto-based Rubrik, Inc. It is a software platform that provides backup, instant recovery, archival, search, analytics, compliance, and copy data management in one secure fabric across data centers and clouds.N/A
    Pricing
    LogicMonitorRubrik
    Editions & Modules
    Enterprise
    Contact sales team
    Website Monitoring
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    LogicMonitorRubrik
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOur platform is broken down into Pro and Enterprise Pricing. Pro includes monitoring for all of your cloud, hybrid, and on-premises infrastructure. Our Enterprise package includes all of this, plus our AIOps and Machine Learning functionality that provides dynamic thresholds, root cause analysis, anomaly detection and more! LogicMonitor only charges by the device. What is considered a device? A device is anything with an IP address that you want to monitor, including a physical device or a cloud resource. This means multiple data sources under the same IP address can be monitored for the same price. Unlike some monitoring platforms. we don’t charge per node, interface, or metric.—
    More Pricing Information
    Community Pulse
    LogicMonitorRubrik
    Considered Both Products
    LogicMonitor
    Chose LogicMonitor
    It can do so much more. And specifically can do everything we needed. Monitor a wide range of products and solutions. A lot of options to customize alerts, what triggers and alerts, who gets them, and how they get escalated.
    Incentivized
    Rubrik, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    90 Answers
    99%
    Would buy again
    99 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    83 Answers
    100%
    Delivers good value for the price
    93 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    90 Answers
    99%
    Happy with the feature set
    99 Answers
    Lived up to sales and marketing promises
    96%
    Lived up to sales and marketing promises
    77 Answers
    97%
    Lived up to sales and marketing promises
    86 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    80 Answers
    94%
    Implementation went as expected
    88 Answers
    Features
    LogicMonitorRubrik
    Monitoring Tasks
    Comparison of Monitoring Tasks features of LogicMonitor and Rubrik
    Feature
    LogicMonitor
    7.0
    1 Ratings
    18% below category average
    Rubrik
    -
    Ratings
    Remote monitoring7.01 Ratings00 Ratings
    Data Center Backup
    Comparison of Data Center Backup features of LogicMonitor and Rubrik
    Feature
    LogicMonitor
    -
    Ratings
    Rubrik
    8.7
    142 Ratings
    1% above category average
    Universal recovery00 Ratings8.7127 Ratings
    Instant recovery00 Ratings8.8136 Ratings
    Recovery verification00 Ratings8.8125 Ratings
    Business application protection00 Ratings8.1125 Ratings
    Multiple backup destinations00 Ratings8.0134 Ratings
    Incremental backup identification00 Ratings8.4131 Ratings
    Backup to the cloud00 Ratings8.9129 Ratings
    Deduplication and file compression00 Ratings6.7137 Ratings
    Snapshots00 Ratings8.9141 Ratings
    Flexible deployment00 Ratings8.1130 Ratings
    Management dashboard00 Ratings9.9142 Ratings
    Platform support00 Ratings9.0139 Ratings
    Retention options00 Ratings9.8142 Ratings
    Encryption00 Ratings9.9132 Ratings
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    LogicMonitorRubrik
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    Score7.8 out of 10
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    Score8.7 out of 10
    Medium-sized Companies
    Datadog
    Score8.8 out of 10
    Carbonite by OpenText
    Score7.1 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Druva Security Cloud
    Score9.4 out of 10
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    User Ratings
    LogicMonitorRubrik
    Likelihood to Recommend
    8.9
    (181 ratings)
    8.5
    (142 ratings)
    Likelihood to Renew
    8.0
    (9 ratings)
    9.0
    (17 ratings)
    Usability
    7.3
    (31 ratings)
    8.3
    (26 ratings)
    Availability
    9.1
    (1 ratings)
    7.7
    (5 ratings)
    Performance
    9.1
    (1 ratings)
    8.2
    (6 ratings)
    Support Rating
    6.0
    (110 ratings)
    9.0
    (23 ratings)
    In-Person Training
    8.2
    (1 ratings)
    9.1
    (1 ratings)
    Online Training
    7.3
    (1 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    9.0
    (26 ratings)
    9.1
    (9 ratings)
    Configurability
    9.1
    (1 ratings)
    6.1
    (6 ratings)
    Contract Terms and Pricing Model
    7.4
    (5 ratings)
    6.5
    (8 ratings)
    Ease of integration
    7.3
    (1 ratings)
    8.9
    (6 ratings)
    Product Scalability
    9.1
    (1 ratings)
    8.2
    (6 ratings)
    Professional Services
    7.6
    (4 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    8.9
    (6 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    8.8
    (6 ratings)
    User Testimonials
    LogicMonitorRubrik
    Likelihood to Recommend
    LogicMonitor
    For environments that mostly use VMs and baremetal devices, LogicMonitor is a fantastic choice. It lends itself especially well to situations where you want individual teams to be able to manage the monitoring and observability of their own domains, and if you take the time to customize it to your environment in the frontend, you can get to the point where your LogicMonitor platform administrators are very rarely needed.
    Incentivized
    Read full review
    Rubrik, Inc
    Rubrik is still a relatively new product when compared to other solutions which tackle total data protection. The feature set is quite broad but still needs some refinements. Most of the User Interface is quite straightforward and easy, but some areas are a bit lacking in a description of what the option is used for, or the option is missing. While making the user experience easy, many tunables aren’t present and require a Support Tunnel to be open for a Support person to make a change in the customer’s environment. Seems the first question Support always asks is if you can open a tunnel for them to remote in. Then you’re not able to monitor exactly what they’re doing.
    Incentivized
    Read full review
    Pros
    LogicMonitor
    • It shows us system issues right away so we can fix them fast.
    • It finds new devices on its own, so we do not miss anything.
    • It alerts us only when something really unusual happens.
    • Its dashboards make it easy for everyone to see system health.
    • It helps us see trends so we are ready for busy times.
    Incentivized
    Read full review
    Rubrik, Inc
    • It just works right out of the box. No customizations were needed to start using.
    • It protects several types of databases such as IBM DB2 that are not protected by competing products.
    • The Rubrik Support team is very knowledgeable and responsive to our issues.
    Incentivized
    Read full review
    Cons
    LogicMonitor
    • Segmentation at an instance level not just the resource when clients are sharing the same device but shouldn't see each other's relevant data
    • ARM CPU support for collectors to allow for a lighter weight appliance deployment
    • WMI collection with a Linux collector so a windows collector would not be needed or a virtual appliance template that can be used to deploy collectors
    Incentivized
    Read full review
    Rubrik, Inc
    • Automated test restores. I would love to setup automated and random test restores on a regular basis where Rubrik's system will restore a random file or directory to a test SharePoint folder, send a full report, and provide a path to the folder for review and confirmation.
    Incentivized
    Read full review
    Likelihood to Renew
    LogicMonitor
    This product has met virtually all of our needs. It was easy to implement and has been simple to support. Customization has been intuitive with many options available. They keep adding features and expanding available options. The future of LogicMonitor looks even better than it is today which is very promising. The management and support teams at LogicMonitor are always helpful
    Incentivized
    Read full review
    Rubrik, Inc
    The support has been incredible. Any time we have had a question, it has always been answered within 24hrs. Also, the team is always will to hop on a Zoom call to help walk us through the dashboard and troubleshoot any issues we are having. Also, having the peace of mind that our data is protected should anything happen in our system.
    Read full review
    Usability
    LogicMonitor
    Set up is super easy. Just stand up a small Linux or Windows server to act as a collector. There are no agents to install on monitored devices and all you need is SNMP or WMI access. When creating dashboards, all you have to do is find the widget on the device you want to show up and choose the menu option to add it.
    Incentivized
    Read full review
    Rubrik, Inc
    The support is top notch both tech and sales team, the tools are simple
    to use and yet still is feature rich. Security is top of the list, the
    product is sold and reliable, easy to configure and intuitive to use.
    Read full review
    Reliability and Availability
    LogicMonitor
    No answers on this topic
    Rubrik, Inc
    Rubrik's brik is designed with redundancy in mind, ensuring that if one node experiences issues, others can continue to provide backup and recovery services.
    Incentivized
    Read full review
    Performance
    LogicMonitor
    No answers on this topic
    Rubrik, Inc
    Yes. Even on VPN and poor occasional poor internet speeds we've had no issues.
    Read full review
    Support Rating
    LogicMonitor
    The sales team support we received was top notch. They worked hand in hand to make sure the product met all expectations. So far we have not really had to work with support that much; we have worked with setup team after purchase to deploy product fully. No issues so far and we are four weeks in.
    Incentivized
    Read full review
    Rubrik, Inc
    Rubrik support has been pretty good. There have been a few issues with new releases we have experienced and are still considering if we want to make the jump to version nine. There are a few things we are concerned about which are giving us pause. That being said, support is working hard to answer our questions.
    Incentivized
    Read full review
    In-Person Training
    LogicMonitor
    Add good training
    Incentivized
    Read full review
    Rubrik, Inc
    Very easy to take in and pass on.
    Incentivized
    Read full review
    Online Training
    LogicMonitor
    The training is good but room to improve
    Incentivized
    Read full review
    Rubrik, Inc
    Easy to follow and very thorough. Trainer was knowledgeable and helpful answering any questions and providing detailed answers where possible. It's also nice to gain another badge :) There is also the Rubrik University online tutorials to refer back to and keep updated with new innovations. I would say the exam was very hard.
    Incentivized
    Read full review
    Implementation Rating
    LogicMonitor
    The implementation experience was awesome for me, as the LogicMonitor team was really helpful to us. They installed everything on our primary server and provided clear, intelligible explanations. They even trained our non-tech team on it as well. Therefore, my team and I had a very simple and pleasurable implementation experience.
    Incentivized
    Read full review
    Rubrik, Inc
    From experience the implementation was smooth and easy, like a simple plug and play format but would need coordination from your network team to be able to see the entire IT infrastructure.
    Incentivized
    Read full review
    Alternatives Considered
    LogicMonitor
    Our business used the trial period they provided on one of our systems and conducted sessions with all of this software. Our team tested all of these software options before deciding on LogicMonitor, as our business is expanding daily and we needed a system that could accommodate our growing workforce and automatically add systems to our network, which LogicMonitor alone provided.
    Incentivized
    Read full review
    Rubrik, Inc
    Having all our backups under one umbrella made product management easier, with not need to manage myltip contracts.
    The additional analysis of the data after the fact gave insights into our user data, without the need for an addition product, or the impact on live data sets.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    LogicMonitor
    Pricing seems to be getting more and more aggressive, I worry that it's going to turn into ServiceNow or SAP and everything minor feature will be an extreme cost that prices out us and our customers
    Incentivized
    Read full review
    Rubrik, Inc
    We are fine with the 1 year or 3 year support options that Rubrik has had. The support for the on-prem hardware has been great too. We've had them for quite a while (4+ years) and no end of support yet.
    Incentivized
    Read full review
    Scalability
    LogicMonitor
    No answers on this topic
    Rubrik, Inc
    Rubrik allows multi-site deployment and cloud integration. But we are currently only using Rubrik in one location with Archives in Cloud
    Incentivized
    Read full review
    Professional Services
    LogicMonitor
    Haven't really used it but our initial onboarding PS was disappointing. Felt like we were being told what we needed to cover as opposed to what we wanted to cover. In addition, we were pushed into using the PS in tight time frames and we were not ready to do so.
    Incentivized
    Read full review
    Rubrik, Inc
    No answers on this topic
    Return on Investment
    LogicMonitor
    • We Eliminated an on-prem monitoring tool which was in excess of 25 servers
    • A decrease in time to response from our Network Operations Center resulted in a more consistent client experience
    • Dynamic alert thresholds helped reduce alerting by about 10 to 15% as soon as we turned it on for volatile metrics like CPU and memory
    Incentivized
    Read full review
    Rubrik, Inc
    • Rubrik has eliminated all our other backup tools that we were trying to accomplish what they offer.
    • Rubrik has made management of backups a non-issue.
    • Recovery of systems and files takes seconds or minutes.
    • We have a better strategy against ransomware.
    Incentivized
    Read full review
    ScreenShots

    LogicMonitor Screenshots

    Screenshot of AIOps features for enterprises using technology or hybrid environments with cloud and container resources. LogicMonitor can be used to monitor and improve the performance of complex enterprise networks with dynamic thresholds, topology mapping, anomaly detection, and root cause analysis.Screenshot of LM Envision's comprehensive monitoring and observability capabilities across the IT infrastructure, that help to identify alerts for the most important systems while ensuring the user experience is uninterrupted across the globe.Screenshot of Monitoring that ensures servers and the applications running on top of them are highly available. Helps resolve issues and optimize resource consumption for the server infrastructure.Screenshot of LogicMonitor remote workforce monitoring, which ensures that employees are connected to the systems that keep them productive and provide proactive insight into dispersed systems and third-party outages.Screenshot of Unified cloud monitoring across a hybrid multi-cloud ecosystem.Screenshot of LM Logs delivering log analysis at enterprise scale.

    Rubrik Screenshots

    Screenshot of Rubrik DashboardScreenshot of Data Threat AnalyticsScreenshot of Data Security PostureScreenshot of SLA Domain