Lumen Unified Communications & Collaboration vs. OpenVoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lumen Unified Communications & Collaboration
Score 7.0 out of 10
N/A
Lumen Unified Communications and Collaboration (UC&C) (formerly CenturyLink) combine adaptive networking with a portfolio of technologies on a secure global network with end-to-end support. The UC&C portfolio includes cloud, hosted, and fully managed services built on best-in-class applications that can be sold, provisioned, and managed as a solution, wrapped with a customer success practice. Lumen UC&C Solutions: • Cisco WebEx delivered by Lumen - online meetings with integrated…N/A
OpenVoice
Score 10.0 out of 10
N/A
LogMeIn offers OpenVoice as a reservation-less audio conferencing service, providing web-based account tools that allows user provisioning and audio meeting controls for users to manage small and large audio conferences without operator assistance. Its toll-free audio integrates into GoToMeeting, GoToWebinar, and GoToTraining.
$0.08
Per Minute Per Caller
Pricing
Lumen Unified Communications & CollaborationOpenVoice
Editions & Modules
No answers on this topic
Basic Plan
$0.08
Per Minute Per Caller
Offerings
Pricing Offerings
Lumen Unified Communications & CollaborationOpenVoice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Lumen Unified Communications & CollaborationOpenVoice
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Lumen Unified Communications & CollaborationOpenVoice
Small Businesses
PanTerra Networks
PanTerra Networks
Score 9.4 out of 10
PanTerra Networks
PanTerra Networks
Score 9.4 out of 10
Medium-sized Companies
PanTerra Networks
PanTerra Networks
Score 9.4 out of 10
PanTerra Networks
PanTerra Networks
Score 9.4 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.7 out of 10
Webex App
Webex App
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lumen Unified Communications & CollaborationOpenVoice
Likelihood to Recommend
7.0
(1 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
Lumen Unified Communications & CollaborationOpenVoice
Likelihood to Recommend
Lumen Technologies (formerly CenturyLink)
While I am happy with the service, it does leave something to be desired. The MPLS circuit connection has been very stable and I am very happy with its uptime. I am also quite happy with the calling plans. I have been able to cut back on costs with the design they have. Support is the reason for the lower score.
Verified User
Anonymous
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GoTo (formerly LogMeIn)
OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!
Verified User
Anonymous
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Pros
Lumen Technologies (formerly CenturyLink)
  • MPLS circuits
  • Domestic calling plans
  • International calling plans
Verified User
Anonymous
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GoTo (formerly LogMeIn)
  • Simple dial-in instructions.
  • Multiple number choices to call in with.
  • Recording!
  • Web portal to control the call.
  • Simple billing.
Verified User
Anonymous
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Cons
Lumen Technologies (formerly CenturyLink)
  • Cleaner invoices
  • Easier access to support
Verified User
Anonymous
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GoTo (formerly LogMeIn)
  • No built-in video options.
Verified User
Anonymous
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Support Rating
Lumen Technologies (formerly CenturyLink)
No answers on this topic
GoTo (formerly LogMeIn)
It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.
Verified User
Anonymous
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Alternatives Considered
Lumen Technologies (formerly CenturyLink)
We do not use any other products.
Verified User
Anonymous
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GoTo (formerly LogMeIn)
OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.
Verified User
Anonymous
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Return on Investment
Lumen Technologies (formerly CenturyLink)
  • Outstanding uptime
  • Good value
Verified User
Anonymous
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GoTo (formerly LogMeIn)
  • The built-in recording feature allows us to post recordings of conference calls with ease.
  • Attendance to OpenVoice calls have been positive.
Verified User
Anonymous
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ScreenShots