TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Malomo

    Score10 out of 10
    N/AMalomo is an ecommerce customer loyalty platform that allows businesses to generate revenue and customer loyalty by turning shipment tracking into a marketing channel. Ecommerce businesses can create custom tracking pages that drive sales, product education, referrals, etc. Malomo offers insights into customer engagement and carrier performance

    $199

    per month

    TapMango

    Score8.7 out of 10
    N/ATapMango, in Toronto, aims to strengthen relationships by providing a Customer Engagement Platform offering businesses innovative solutions through their own loyalty program.N/A
    Pricing
    MalomoTapMango
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MalomoTapMango
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    MalomoTapMango
    Small Businesses
    Growave
    Score9.7 out of 10
    Growave
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MalomoTapMango
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    MalomoTapMango
    Likelihood to Recommend
    Malomo
    Malomo is a no-brainer for any eCommerce company. It turns shipment tracking into a beautifully branded customer touchpoint and opens up a new retention marketing channel as new customers often check their tracks multiple times. All of this at an affordable price.
    Incentivized
    Read full review
    TapMango
    I would undoubtedly recommend this app to any sales company looking to expand their brand while generating, retaining, building loyalty with their customers.
    Incentivized
    Read full review
    Pros
    Malomo
    • Shipment Tracking
    • Post-Purchase Cross-Sell
    • Content
    Incentivized
    Read full review
    TapMango
    • Through the use of TapMango in our business, we have been able to expand our brand reach.
    • We have experienced improvements in customer retention and sales generation.
    • It generates ease of use for us as a business when it comes to selling.
    • It makes it easy for our customers to browse, place and retrieve orders.
    Incentivized
    Read full review
    Cons
    Malomo
    • Platform not yet self-serve
    Incentivized
    Read full review
    TapMango
    • Without a doubt, it would be its price that, although it is worth it for all that it offers, can scare away small businesses and start-ups.
    Incentivized
    Read full review
    Alternatives Considered
    Malomo
    Malomo was taking a much more holistic, customer/marketing-centric approach at a comparable price to AfterShip which primarily offered basic landing page functionality and internal tools. Malomo opens up a new marketing channel for existing customers which is extremely valuable as there are only a handful of channels that can be used effectively in this arena.
    Incentivized
    Read full review
    TapMango
    TapMango has intuitive and user-friendly tools that simplify our lifestyle as an employer to provide promotions and make sales—allowing us a closer contact with our clients.
    Incentivized
    Read full review
    Return on Investment
    Malomo
    • Less CX Tickets About Shipment Tracking
    • New Cross-Sell Revenue
    Incentivized
    Read full review
    TapMango
    • A fast ROI. Including increased sales.
    Incentivized
    Read full review
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