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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Webex Meetings

    Score8.7 out of 10
    N/AWebex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.

    $14.50

    per month per user

    Pricing
    Microsoft 365Webex Meetings
    Editions & Modules
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Webex Meet
    $14.50
    per month per user
    Webex Suite: Meet + Call
    $25
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Microsoft 365Webex Meetings
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details*When billed annually.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Microsoft 365Webex Meetings
    Considered Both Products
    Microsoft
    Chose Microsoft 365
    Compared to Docs & Sheets, Microsoft Word, Excel, and Sheets offer more functionality. Notepad is almost always pre-installed on Microsoft Word-enabled computers. This alternative to Microsoft Word isn't as robust, but it's free. Microsoft Publisher is incompatible with Adobe …
    Incentivized
    Chose Microsoft 365
    Brightpearl was used as an internal CRM for most transactions and client based portfolios, however this is mostly designed for a retail organisation and lacks some of the features that are required that 365 provides.

    365 also provides many of the applications that are used on a …
    Incentivized
    Cisco
    Chose Webex Meetings
    Meet is more favored as people already have a google account and its more known to people around the world
    Incentivized
    Chose Webex Meetings
    Webex Meetings has a better interop solution than Zoom or Microsoft. Furthermore, Cisco is the only vendor who has a complete collaboration solution including the platform, endpoints and softclients.
    Incentivized
    Chose Webex Meetings
    Webex is really good with video and audio quality. However, like mentioned before, I haven't seen an option to pin the participant window. Also, there is no focus on content option that is available in Microsoft Teams. Third, the floating video panel blocks the content when …
    Incentivized
    Chose Webex Meetings
    We're currently in a transition phase so we might switch the provider. I'm not sure which are the exact reasons but one thing is clear, as we did use both tools in parallel, it will definitely be a decision for saving budget and continue to only use one communication platform …
    Incentivized
    Chose Webex Meetings
    Some of our best practices vs Zoom and Skype include the use of AI and the ability to set clear goals for meetings. Easy navigating Webex features like screen sharing, polling, and Q&A. Testing of camera, microphone, and internet connections and making sure they are working. …
    Incentivized
    Chose Webex Meetings
    Fairly good as the Webex solution integrates and leverages off them to be able to plan and share content during the Webex Meetings. By using email to setup the meetings, it provides the ability to a user to join a meeting directly from the email invitation. During a meeting, …
    Incentivized
    Chose Webex Meetings
    Webex Meetings is one of its kind and always stands out of them. As it has a very unique software and user interface which is again very user friendly and easy to use even if you are a first time user of the product . Hence I always prefer Webex Meetings over others even after …
    Incentivized
    Chose Webex Meetings
    I would select Webex Meetings 2nd to Zoom. Although the functionalities are similar, there are some things that flow better with Zoom. The others are not as reliable for meetings as Webex Meetings or Zoom.
    Incentivized
    Chose Webex Meetings
    Mteams is more integrated.
    Incentivized
    Chose Webex Meetings
    Webex Meetings integrates well.
    Incentivized
    Chose Webex Meetings
    It is the most formal way of communication, I feel, so that is why it was chosen for my company.
    Incentivized
    Chose Webex Meetings
    Zoom and Teams are the closest in providing the same level of service. I just find Webex Meetings to be more user-friendly.
    Incentivized
    Chose Webex Meetings
    Ease of use and much easier tools for meetings, slide shows, screen sharing, etc.
    Incentivized
    Chose Webex Meetings
    Better features.
    Cost Effective.
    Video Optimization.
    Incentivized
    Chose Webex Meetings
    Teams and Zoom provide much greater functionality than Webex Meetings at this point. They also feel easier to use and are not as intrusive as Webex Meetings. In regards to video and call quality, using the same wi-fi network, Webex Meetings finishes last between the three …
    Incentivized
    Chose Webex Meetings
    At a very early stage, we used Zoom meetings to work remotely. Later, we decided to give Webex Meetings a try. We found out that it is better with respect to video and audio quality. Moreover, the setup was also easy as it works fine on any browser, like Chrome or Firefox.
    Incentivized
    Chose Webex Meetings
    We are using both MS Teams and Webex Meetings to meet the needs of our staff and students.

    There are many opinions at our college about which is better. I would not be able to evaluate this, we continue to use both.
    Incentivized
    Chose Webex Meetings
    I definitely prefer Teams, but that is mainly due to how their instant messaging compares. It also fully integrates with Outlook, which makes life a million times easier.
    Incentivized
    Chose Webex Meetings
    Webex is much easier to use though our company is migrating to Teams
    Incentivized
    Chose Webex Meetings
    Webex has better integration with voice, chat, and video. It's a one-stop communication hub. Teams can't handle softphone capabilities. Skype didn't do video chat well. Teams is a little disjointed between the chats, which I do often, and the meetings, which I do rarely. Teams …
    Incentivized
    Chose Webex Meetings
    Webes is easier to use. All people inside and outside the company that used it were happy and shared their positive feedback.
    It needs less space on computers and doesn't make the computer slow.
    Customer service were outstanding and the whole experience was pleasant and …
    Incentivized
    Chose Webex Meetings
    Wx more immerisive. Quality overall is better. Easier sharing. Noise cancelling is better.
    Incentivized
    Chose Webex Meetings
    Actually, we have integrated Teams with Webex Meetings with hybrid outlook calendars, and that proved to be an excellent working solution.
    Incentivized
    Chose Webex Meetings
    I initially tried Zoom but as I mentioned there were problems with Zoom This was with people hacking the sessions and posting inappropriate materials on our Zoom sessions back in 2020
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    195 Answers
    92%
    Would buy again
    609 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    179 Answers
    96%
    Delivers good value for the price
    517 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    198 Answers
    94%
    Happy with the feature set
    622 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    134 Answers
    96%
    Lived up to sales and marketing promises
    380 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    142 Answers
    97%
    Implementation went as expected
    452 Answers
    Features
    Microsoft 365Webex Meetings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Microsoft 365 and Webex Meetings
    Feature
    Microsoft 365
    -
    Ratings
    Webex Meetings
    8.7
    845 Ratings
    10% above category average
    High quality audio00 Ratings9.0840 Ratings
    High quality video00 Ratings9.0832 Ratings
    Low bandwidth requirements00 Ratings8.0800 Ratings
    Mobile support00 Ratings8.6762 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Microsoft 365 and Webex Meetings
    Feature
    Microsoft 365
    -
    Ratings
    Webex Meetings
    8.5
    830 Ratings
    7% above category average
    Desktop sharing00 Ratings8.8829 Ratings
    Whiteboards00 Ratings8.1721 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Microsoft 365 and Webex Meetings
    Feature
    Microsoft 365
    -
    Ratings
    Webex Meetings
    8.6
    838 Ratings
    5% above category average
    Calendar integration00 Ratings8.7795 Ratings
    Meeting initiation00 Ratings8.5825 Ratings
    Integrates with social media00 Ratings8.4351 Ratings
    Record meetings / events00 Ratings8.9783 Ratings
    Slideshows00 Ratings8.7708 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Microsoft 365 and Webex Meetings
    Feature
    Microsoft 365
    -
    Ratings
    Webex Meetings
    8.8
    793 Ratings
    9% above category average
    Live chat00 Ratings8.8772 Ratings
    Audience polling00 Ratings9.0682 Ratings
    Q&A00 Ratings8.6691 Ratings
    Online Events Security
    Comparison of Online Events Security features of Microsoft 365 and Webex Meetings
    Feature
    Microsoft 365
    -
    Ratings
    Webex Meetings
    8.8
    787 Ratings
    8% above category average
    User authentication00 Ratings8.8740 Ratings
    Participant roles & permissions00 Ratings8.8767 Ratings
    Confidential attendee list00 Ratings9.0475 Ratings
    Best Alternatives
    Microsoft 365Webex Meetings
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Google Meet
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365Webex Meetings
    Likelihood to Recommend
    8.4
    (262 ratings)
    8.8
    (864 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    8.4
    (58 ratings)
    Usability
    8.7
    (30 ratings)
    8.0
    (117 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (441 ratings)
    Performance
    -
    (0 ratings)
    9.5
    (416 ratings)
    Support Rating
    8.9
    (54 ratings)
    7.9
    (116 ratings)
    In-Person Training
    -
    (0 ratings)
    8.8
    (6 ratings)
    Online Training
    -
    (0 ratings)
    8.5
    (6 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    9.7
    (22 ratings)
    Configurability
    -
    (0 ratings)
    7.2
    (15 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    8.3
    (412 ratings)
    Professional Services
    -
    (0 ratings)
    8.9
    (9 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.6
    (12 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.9
    (13 ratings)
    User Testimonials
    Microsoft 365Webex Meetings
    Likelihood to Recommend
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Cisco
    The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Cisco
    • Anywhere at anytime virtual meetings and conferences.
    • Secure collaboration end-to-end.
    • Webex Assistant, I like this feature every much.
    • Customizable layouts as needs arise.
    • Great User Interface (UI).
    • Historical capture of meetings.
    • The shape and gesture recognition features using AI.
    • Note-taking.
    • Close Captioning in various languages.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Cisco
    • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
    • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
    • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Cisco
    Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
    Incentivized
    Read full review
    Usability
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Cisco
    Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Cisco
    So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Cisco
    We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
    Read full review
    Support Rating
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Cisco
    The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    No answers on this topic
    Cisco
    It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Cisco
    It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Cisco
    That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Cisco
    The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    No answers on this topic
    Cisco
    We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Cisco
    I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
    Incentivized
    Read full review
    Professional Services
    Microsoft
    No answers on this topic
    Cisco
    It is a user friendly application. We have had no adoption problems within the company.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
    Read full review
    Cisco
    • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
    • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
    • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
    Incentivized
    Read full review
    ScreenShots