What users are saying about
64 Ratings
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113 Ratings
64 Ratings
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Score 7 out of 101

Paycom

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113 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7 out of 101

Likelihood to Recommend

Paychex Flex

I would say that it's completely great for simple things. Accessing your paystubs, looking at your current information, verifying easy changes like address, name changes, etc.. that works great. I would say that Paychex feels limited with it's functionality on the end user side, however it isn't necessarily a bad thing. If you're trying to stay lean and light for a system, I'd highly recommend it. If you need more in depth functionality from a payroll system, it seems like other solutions would be better.
No photo available

Paycom

I believe Paycom is well suited for any company with 25 or more employees. It will help companies with a larger employee base run more efficiently.As our employee base grows, Paycom will make it easy for our changing needs. We were worried about the transition over to Paycom, but with help from our representative, this process was easy.
Kirt Rumbaugh profile photo

Feature Rating Comparison

Human Resource Management

Paychex Flex
4.1
Paycom
7.2
Employee demographic data
Paychex Flex
6.5
Paycom
7.0
Employment history
Paychex Flex
4.2
Paycom
7.0
Job profiles and administration
Paychex Flex
5.0
Paycom
7.9
Workflow for transfers, promotions, pay raises, etc.
Paychex Flex
4.1
Paycom
7.1
Organizational charting
Paychex Flex
1.0
Paycom
6.5
Organization and location management
Paychex Flex
2.3
Paycom
7.5
Compliance data (COBRA, OSHA, etc.)
Paychex Flex
5.8
Paycom
7.3

Payroll Management

Paychex Flex
7.0
Paycom
7.6
Pay calculation
Paychex Flex
7.4
Paycom
7.5
Benefit plan administration
Paychex Flex
7.1
Paycom
7.2
Direct deposit files
Paychex Flex
7.8
Paycom
7.7
Salary revision and increment management
Paychex Flex
7.5
Paycom
7.1
Reimbursement management
Paychex Flex
5.5
Paycom
7.6
Support for external payroll vendors
Paychex Flex
Paycom
8.3

Leave and Attendance Management

Paychex Flex
7.6
Paycom
6.8
Approval workflow
Paychex Flex
7.8
Paycom
7.4
Balance details
Paychex Flex
6.6
Paycom
5.9
Annual carry-forward and encashment
Paychex Flex
8.3
Paycom
7.1

Employee Self Service

Paychex Flex
6.6
Paycom
7.3
View and generate pay and benefit information
Paychex Flex
8.2
Paycom
7.5
Update personal information
Paychex Flex
7.9
Paycom
7.9
View company policy documentation
Paychex Flex
6.6
Paycom
7.2
View job history
Paychex Flex
3.9
Paycom
6.8
Employee recognition
Paychex Flex
Paycom
7.2

Asset Management

Paychex Flex
4.1
Paycom
8.3
Tracking of all physical assets
Paychex Flex
4.1
Paycom
8.3

HR Reporting

Paychex Flex
5.0
Paycom
6.7
Report builder
Paychex Flex
4.1
Paycom
6.4
Pre-built reports
Paychex Flex
4.3
Paycom
6.4
Ability to combine HR data with external data
Paychex Flex
6.6
Paycom
7.3

Onboarding

Paychex Flex
4.3
Paycom
7.8
New hire portal
Paychex Flex
4.1
Paycom
7.7
Manager tracking tools
Paychex Flex
4.5
Paycom
7.9

Recruiting / ATS

Paychex Flex
8.1
Paycom
8.0
Job Requisition Management
Paychex Flex
8.1
Paycom
8.3
Company Website Posting
Paychex Flex
8.1
Paycom
8.0
Publish to Social Media
Paychex Flex
8.1
Paycom
8.2
Job Search Site Posting
Paychex Flex
8.1
Paycom
8.0
Duplicate Candidate Prevention
Paychex Flex
8.0
Paycom
7.8
Applicant Tracking
Paychex Flex
8.1
Paycom
8.0
Notifications and Alerts
Paychex Flex
8.1
Paycom
7.5

Performance and Goals

Paychex Flex
Paycom
7.9
Corporate goal setting
Paychex Flex
Paycom
8.2
Individual goal setting
Paychex Flex
Paycom
7.7
Line-of sight-visibility
Paychex Flex
Paycom
8.1
Performance tracking
Paychex Flex
Paycom
7.7

Performance Management

Paychex Flex
Paycom
7.4
Performance plans
Paychex Flex
Paycom
7.5
Performance improvement plans
Paychex Flex
Paycom
7.6
Review status tracking
Paychex Flex
Paycom
7.6
Review reminders
Paychex Flex
Paycom
6.9
Multiple review frequency
Paychex Flex
Paycom
7.7

Succession Planning

Paychex Flex
Paycom
8.3
Create succession plans/pools
Paychex Flex
Paycom
8.7
Candidate ranking
Paychex Flex
Paycom
8.2
Candidate search
Paychex Flex
Paycom
7.9
Candidate development
Paychex Flex
Paycom
8.2

Pros

Paychex Flex

  • The app notifies you when your paystub is available. It is then accessible on both the App as well as the browser based application.
  • It automatically implements two factor authorization using your phone number on file as soon as it recognizes that you're logging in from a different device or IP address.
  • I know other platforms like Paylocity also offer similar functionalities, but I've used both. My wife currently uses Paylocity at her job. The platform is just clunky. Paychex feels lighter, more agile, and just easier to use from an end user standpoint.
No photo available

Paycom

  • We do business in all 50 states. This means we send employees to remote locations to perform services. Prior to using Paycom, the payroll tax process was a nightmare. Our accounting expenses were through the roof. Paycom eliminated this burden completely.
  • HR management was an afterthought for us prior to Paycom. This platform has enabled us to be a responsible employer by taking our employee recruiting, training and management seriously. We have eliminated outside HR consultants and hired a director of HR. We have significantly improved our employee recruiting while communication with our staff has never been better.
  • The implementation was a cakewalk. One day we decided to become a Paycom user and overnight the software was functioning. Almost zero internal technical resources needed to be involved.
Dan Rotelli profile photo

Cons

Paychex Flex

  • Within my version of Flex (unsure if it is available at a different tier or enabled/disabled within the admin side), I don't have the ability to change my paycheck distribution. I have a set amount that goes to my personal account and part that goes to a joint account. My insurance is changing 1/1/19 and I need to modify those values. I can't seem to do this within the UI, so I need to contact my accounting/payroll department to do this instead of doing it in the app. Paylocity offers this feature.
No photo available

Paycom

  • The growth of Paycom has been fun to watch. However, with growth there are always growing pains. Although they are very efficient and the new representatives seem to be well trained, it would be nice to have a more consistent account representative. This position seems to change often.
Greg Roberts profile photo

Likelihood to Renew

Paychex Flex

Paychex Flex 8.9
Based on 3 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader profile photo

Paycom

Paycom 9.1
Based on 3 answers
Paycom has been the best company decision for us!
Jeanean South, MA, CFRE profile photo

Usability

Paychex Flex

Paychex Flex 8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Sheri Smallwood profile photo

Paycom

Paycom 9.1
Based on 1 answer
Paycom is exceptionally user friendly!
Jeanean South, MA, CFRE profile photo

Support

Paychex Flex

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
The Paycom support team always exceeds my expectations in their timely, skillful and efficient assistance!
Jeanean South, MA, CFRE profile photo

Implementation

Paychex Flex

No score
No answers yet
No answers on this topic

Paycom

Paycom 9.1
Based on 1 answer
Implementing Paycom as our trusted HR/Payroll management company was extremely effortless and the transition was seamless.
Jeanean South, MA, CFRE profile photo

Alternatives Considered

Paychex Flex

I would say Paycor is very similar, although my last use was in 2015. I'm unsure about the changes made between then and now. I haven't used paylocity personally since 2013, but my wife currently uses it and it's also great, more features to the end user. That said, I didn't personally choose Paychex Flex over any other platform. My position doesn't place me in a seat where I'm making those kinds of decisions.
No photo available

Paycom

Paycom has everything in one place to give its users the best experience ever. And also other similar solutions don't have the broad extent of features that makes it very useful and very easy to implement and is something very amazing to have in our companies. It's very unique and it's everything okay with this.
Neil Mejia profile photo

Return on Investment

Paychex Flex

  • It has made things easier for me since I wear a lot of hats.
  • It is a great outside resource for employees.
  • It can be hard to get employees to initially sign up!
Daniel Miles profile photo

Paycom

  • Our clients have been more perceptive and more flexible with our results.
  • My collaborators are now more aware of how this software needs to be used and implemented as well.
  • ATS is now more capable of having results in a short time period.
Neil Mejia profile photo

Screenshots

Pricing Details

Paychex Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Additional Pricing Details

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison