Planhat vs. ServiceSource Customer Success
Planhat vs. ServiceSource Customer Success
Product | Rating | Most Used By | Product Summary | Starting Price |
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Planhat | N/A | Planhat, headquartered in Stockholm, offers their modular suite of applications to subscription based businesses, providing customer success product usage health alerts and guidance, as well as revenue management for tracking subscriptions and business health. | N/A | |
ServiceSource Customer Success | N/A | The ServiceSource Customer Success platform is issued by ServiceSource International, a public San Francisco based company, dedicated to reducing churn from subscription customers. To that end it contains customer engagement health metrics and alerts to bring attention to customers in jeopardy, integration with the company's Revenue Analytics engine to refine metrics and concomitant retention efforts intelligently. As a larger, older company in the customer success arena, ServiceSource boasts… | N/A |
Planhat | ServiceSource Customer Success | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Planhat | ServiceSource Customer Success | |
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Top Pros | No answers on this topic | |
Top Cons |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Planhat | ServiceSource Customer Success | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Planhat | ServiceSource Customer Success | |
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Likelihood to Recommend | 9.0 (11 ratings) | - (0 ratings) |
Usability | 9.0 (4 ratings) | - (0 ratings) |
Support Rating | 9.7 (4 ratings) | - (0 ratings) |
Planhat | ServiceSource Customer Success | |
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Likelihood to Recommend | Planhat | ServiceSource International No answers on this topic |
Pros | Planhat | ServiceSource International No answers on this topic |
Cons | Planhat | ServiceSource International No answers on this topic |
Usability | Planhat | ServiceSource International No answers on this topic |
Support Rating | Planhat | ServiceSource International No answers on this topic |
Alternatives Considered | Planhat | ServiceSource International No answers on this topic |
Return on Investment | Planhat | ServiceSource International No answers on this topic |
ScreenShots | Planhat Screenshots |