Overview
ProductRatingMost Used ByProduct SummaryStarting Price
RingCentral Video
Score 7.8 out of 10
N/A
RingCentral Video is a video conferencing solution ideal for remote teams and businesses. It includes screen sharing, group messaging, HD quality voice and video, and one-click video meetings.N/A
Webex Meetings
Score 8.2 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$11.95
per month
Pricing
RingCentral VideoWebex Meetings
Editions & Modules
No answers on this topic
Webex Free
$0.00
user/month
Webex Meet
$14.50
user/month
Webex Suite: Meet + Call Plan
$25.00
user/month
Enterprise
Contact Sales
Offerings
Pricing Offerings
RingCentral VideoWebex Meetings
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWebex Meetings are available at no cost to users. They are included in the Webex Suite, starting at $11.95 per user/per month for Enterprise Agreements.
More Pricing Information
Community Pulse
RingCentral VideoWebex Meetings
Considered Both Products
RingCentral Video
Chose RingCentral Video
RingCentral Video has nearly all the functionality of the more established commercial products but comes at a lower price point. This is incredibly important for smaller businesses and non-profit entities.
Chose RingCentral Video
RingCentral was selected by our client because of the ease to be used; I would compare it with Webex in reliability and user-friendliness. Not the same for Google Meet, even when this one is free to use, the tools at your disposal and the UI are surpassed in quality by …
Chose RingCentral Video
We selected RingCentral for calling and we got RingCentral Video as part of the bundle. We thought we could reduce costs by using RingCentral for both calling and meetings. However, RingCentral Video is simply not a mature platform for meetings. Other options are better, which …
Webex Meetings

No answer on this topic

Top Pros
Top Cons
Features
RingCentral VideoWebex Meetings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
RingCentral Video
8.3
8 Ratings
4% above category average
Webex Meetings
8.0
767 Ratings
0% below category average
High quality audio8.78 Ratings8.6762 Ratings
High quality video8.48 Ratings8.5756 Ratings
Mobile support8.08 Ratings7.9691 Ratings
Low bandwidth requirements00 Ratings7.1729 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
RingCentral Video
8.2
8 Ratings
3% above category average
Webex Meetings
8.3
758 Ratings
4% above category average
Desktop sharing8.28 Ratings8.7756 Ratings
Whiteboards00 Ratings7.8657 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
RingCentral Video
8.2
8 Ratings
0% below category average
Webex Meetings
8.3
767 Ratings
1% above category average
Calendar integration7.88 Ratings8.4726 Ratings
Record meetings / events8.67 Ratings8.5716 Ratings
Meeting initiation00 Ratings8.3754 Ratings
Integrates with social media00 Ratings7.7311 Ratings
Slideshows00 Ratings8.4652 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
RingCentral Video
-
Ratings
Webex Meetings
8.3
726 Ratings
2% below category average
Live chat00 Ratings8.7706 Ratings
Audience polling00 Ratings8.1625 Ratings
Q&A00 Ratings8.2632 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
RingCentral Video
-
Ratings
Webex Meetings
8.4
722 Ratings
0% above category average
User authentication00 Ratings8.3672 Ratings
Participant roles & permissions00 Ratings8.4704 Ratings
Confidential attendee list00 Ratings8.4417 Ratings
Best Alternatives
RingCentral VideoWebex Meetings
Small Businesses
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Medium-sized Companies
ClickMeeting
ClickMeeting
Score 9.4 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.3 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
RingCentral VideoWebex Meetings
Likelihood to Recommend
8.0
(8 ratings)
8.5
(778 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(46 ratings)
Usability
10.0
(2 ratings)
8.5
(102 ratings)
Availability
-
(0 ratings)
9.1
(450 ratings)
Performance
-
(0 ratings)
8.8
(425 ratings)
Support Rating
10.0
(1 ratings)
7.8
(108 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
5.5
(3 ratings)
Implementation Rating
-
(0 ratings)
7.0
(14 ratings)
Configurability
-
(0 ratings)
9.1
(7 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(10 ratings)
Ease of integration
-
(0 ratings)
9.0
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(421 ratings)
Professional Services
-
(0 ratings)
8.9
(9 ratings)
Vendor post-sale
-
(0 ratings)
8.5
(7 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(8 ratings)
User Testimonials
RingCentral VideoWebex Meetings
Likelihood to Recommend
RingCentral
I would recommend RingCentral Video if a user or company is currently using RingCentral Meetings and is concerned with the security implications of using a Zoom-based platform. I would also recommend it if they are using O365 or G Suite presently. I would not recommend RingCentral Video if they are using MS Exchange on-prem. RingCentral Video is not as good as RingCentral Meetings, at present. It's also not as good as other meeting software, such as Cisco Webex.
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Cisco
Webex Meetings is more suitable for 1V1 virtual meetings. The tool helps us to engage with the candidate and able to understand their emotions and expressions in real time. Though it is a virtual meeting tool but If we use it effectively it is a high ROI tool for all. We use Webex Meetings in our company for HR interviews, Sales meetings, And for webinars we will not be using it.
Read full review
Pros
RingCentral
  • Audio quality is always good if we have good internet.
  • Sharing the screen is easy and simple for every user.
  • Reliability, as all the conference software we need to make sure it's there whenever we need it.
Read full review
Cisco
  • We have a global and diverse team with different devices and operating systems. Webex works smoothly on all of them and everyone can collaborate in real-time saving a lot of time and effort, making meetings much more productive.
  • We can easily capture discussion points and decisions for future reference, without the need for manual note-taking. It helps us in smaller group discussions and brainstorming sessions within the main meeting itself.
  • I can even tailor the layout to suit the meeting's purpose and agenda. Webex is intuitive and easy to navigate, even for non-technical users, joining and scheduling meetings is a smooth process.
Read full review
Cons
RingCentral
  • Sometimes, RingCentral Video does not allow users to join a call without the desktop/mobile app.
  • Call recording data is limited to past six months only.
  • The new desktop has some glitches.
Read full review
Cisco
  • While sharing the content of browsers like Chrome or Firefox it becomes difficult to toggle from one tab to another due to menu dropdown from the top.
  • Sometimes while joining a meeting it asks you to download the app again even if it's downloaded.
  • Limited scheduling option through mobile WebEx app
Read full review
Likelihood to Renew
RingCentral
No answers on this topic
Cisco
Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Read full review
Usability
RingCentral
Ring Central is very easy to navigate and schedule meetings with this. I have tried other video platforms for meetings but they aren't as easy to navigate.
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Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
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Reliability and Availability
RingCentral
No answers on this topic
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
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Performance
RingCentral
No answers on this topic
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
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Support Rating
RingCentral
Did not require support
Read full review
Cisco
I gave this rating for overall support on Webex meetings because if something goes wrong we have the best support here and rarely need to go to help.webex.com. Multiple people have been appropriately trained so finding the answers to any issues we occur is very simple here at work.
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In-Person Training
RingCentral
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
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Online Training
RingCentral
No answers on this topic
Cisco
We mostly use training from Cisco's online training programs which is very informative and can be easily incorporated into our daily schedules without disrupting our normal working activities. There are many online training materials are available on cisco's website as well as other third-party training companies may also provide additional training.
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Implementation Rating
RingCentral
No answers on this topic
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
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Alternatives Considered
RingCentral
RingCentral Video works basically as well as Google, Skype, and Zoom, however, those apps are more well known and much more industry standards. That is why we prefer them however we do use RingCentral as the backup and for some clients who prefer it for one reason or another. It is firmly on the second tier of options, but it is solid nonetheless.
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Cisco
The Deskpro system can be integrated very well into the Webex solution and can also be used by employees from their workplace. The integration is simple and can be easily implemented. Unfortunately, the loading times of the devices and the delay are a bit annoying and can be seen as a bit negative in everyday use.
Read full review
Contract Terms and Pricing Model
RingCentral
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
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Scalability
RingCentral
No answers on this topic
Cisco
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
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Professional Services
RingCentral
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
Read full review
Return on Investment
RingCentral
  • It gets the job done and we have probably saved a nominal amount bc we use other features as well compared to competitors
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Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
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ScreenShots