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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Tipalti

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

    $129

    per month

    Pricing
    SAP ConcurTipalti
    Editions & Modules
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    No answers on this topic
    Offerings
    Pricing Offerings
    SAP ConcurTipalti
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Pricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
    More Pricing Information
    Community Pulse
    SAP ConcurTipalti
    Considered Both Products
    SAP Concur
    No answer on this topic
    Tipalti
    Chose Tipalti
    SAP Concur did not have consistent invoice entry. Depending on who at SAP Concur entered your invoice, the vendor could be incorrect, the vendor number could be missing a digit, the amount of the invoice entered wrong, etc. We had too many issues with SAP Concur because they …
    Incentivized
    Chose Tipalti
    Concur was a miserable experience on the payables automation side for us. In my opinion, the implementation team did a poor job. Data sync into NetSuite was not real time. To me, the interfaces were archaic. Tipalti was such a breath of fresh air. I love working with their …
    Incentivized
    Chose Tipalti
    Tipalti's system is much easier to manipulate, it felt like you needed an advanced degree to utilize Concur effectively.
    Incentivized
    Chose Tipalti
    Tipalti was in fact the only solution that met all our critical requirements (e2e) and supported ISK payments. Credit cards is not an available functionality outside the US, but wasn´t a critical feature for us.
    Incentivized
    Chose Tipalti
    We chose Tipalti over other options as it provided us the flexibility we needed to process payments with minimal inputs and at a price point that really made sense for us. It removed some of the roadblocks that existed with other products in this space. The ease in …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    791 Answers
    98%
    Would buy again
    94 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    637 Answers
    100%
    Delivers good value for the price
    85 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    795 Answers
    98%
    Happy with the feature set
    94 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    414 Answers
    98%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    447 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    SAP ConcurTipalti
    Expense Management
    Comparison of Expense Management features of SAP Concur and Tipalti
    Feature
    SAP Concur
    8.3
    624 Ratings
    0% above category average
    Tipalti
    -
    Ratings
    Employee Expense Reporting8.4615 Ratings00 Ratings
    Corporate Card Reconciliation8.2464 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of SAP Concur and Tipalti
    Feature
    SAP Concur
    8.2
    550 Ratings
    2% above category average
    Tipalti
    9.1
    64 Ratings
    18% above category average
    Customizable Approval Policies8.1480 Ratings8.952 Ratings
    Financial Document Management8.5409 Ratings8.849 Ratings
    Payment Status Tracking8.6473 Ratings9.461 Ratings
    Payment Audit Trail8.3444 Ratings9.355 Ratings
    Duplicate Bill Detection7.7402 Ratings9.454 Ratings
    Advanced OCR8.2354 Ratings8.346 Ratings
    Electronic Funds Transfer8.2318 Ratings9.650 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of SAP Concur and Tipalti
    Feature
    SAP Concur
    -
    Ratings
    Tipalti
    8.7
    56 Ratings
    19% above category average
    Automated Accounts Payable Processes00 Ratings8.953 Ratings
    Vendor Management00 Ratings9.153 Ratings
    Tax Form Preparation00 Ratings7.933 Ratings
    Best Alternatives
    SAP ConcurTipalti
    Small Businesses
    Dext
    Score9.4 out of 10
    BILL
    Score8.3 out of 10
    Medium-sized Companies
    Expensify
    Score9 out of 10
    Stampli
    Score8.2 out of 10
    Enterprises
    Webexpenses
    Score8.7 out of 10
    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SAP ConcurTipalti
    Likelihood to Recommend
    8.4
    (1074 ratings)
    9.1
    (103 ratings)
    Likelihood to Renew
    8.4
    (48 ratings)
    9.1
    (4 ratings)
    Usability
    8.3
    (306 ratings)
    9.2
    (79 ratings)
    Availability
    8.3
    (17 ratings)
    9.1
    (1 ratings)
    Performance
    6.8
    (14 ratings)
    8.2
    (1 ratings)
    Support Rating
    7.7
    (46 ratings)
    7.3
    (14 ratings)
    In-Person Training
    6.1
    (7 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (6 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    7.9
    (16 ratings)
    7.3
    (3 ratings)
    Configurability
    8.0
    (10 ratings)
    7.3
    (2 ratings)
    Ease of integration
    8.1
    (63 ratings)
    6.4
    (1 ratings)
    Product Scalability
    9.0
    (63 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    5.9
    (10 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    5.6
    (11 ratings)
    8.2
    (1 ratings)
    User Testimonials
    SAP ConcurTipalti
    Likelihood to Recommend
    SAP Concur
    It is very helpful for what I do where I handle the travel for multiple departments, the process is fairly streamlined so I can quickly go between multiple expense reports and complete them when I have 9 travelers who just got back and they all want their expense report filed and their reimbursement processed
    Incentivized
    Read full review
    Tipalti
    I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.
    Incentivized
    Read full review
    Pros
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Tipalti
    • Tipalti has a very user friendly interface, clearly laid out and easy to navigate
    • The audit trail feature is hugely helpful to track an invoice's progress through the system
    • Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
    • We were able to put in strong controls around changes to vendor data
    Read full review
    Cons
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Tipalti
    • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
    Read full review
    Likelihood to Renew
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
    Read full review
    Tipalti
    Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
    Incentivized
    Read full review
    Usability
    SAP Concur
    This is the best solution for large companies where time is very important. SAP, with strict regulations, makes it easy to identify non-compliant expenses and reduces manual effort by 40% in report preparation. Also reduces approval time by 30%. Many features are automated, and it has features for multilingual and multicurrency handling.
    Incentivized
    Read full review
    Tipalti
    Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.
    Incentivized
    Read full review
    Reliability and Availability
    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Incentivized
    Read full review
    Tipalti
    Tipalti has always been responsive to our questions and concerns.
    Read full review
    Performance
    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
    Incentivized
    Read full review
    Tipalti
    No issues here. Generally has been pretty fast.
    Read full review
    Support Rating
    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Incentivized
    Read full review
    Tipalti
    Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
    Incentivized
    Read full review
    In-Person Training
    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
    Incentivized
    Read full review
    Tipalti
    No answers on this topic
    Online Training
    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
    Incentivized
    Read full review
    Tipalti
    Tipalti provides great How to online guide
    Read full review
    Implementation Rating
    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Incentivized
    Read full review
    Tipalti
    The salesperson involved was involved in implementation which I found very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
    Incentivized
    Read full review
    Tipalti
    From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    SAP Concur
    No answers on this topic
    Tipalti
    I did not make the decision to purchase this product.
    Read full review
    Scalability
    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
    Incentivized
    Read full review
    Tipalti
    We were given the option of only one integration.
    Read full review
    Return on Investment
    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
    Incentivized
    Read full review
    Tipalti
    • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
    • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
    • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
    Incentivized
    Read full review
    ScreenShots

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app

    Tipalti Screenshots

    Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal