ServiceNow Customer Service Management vs. VeryConnect Alumni Management Software
ServiceNow Customer Service Management vs. VeryConnect Alumni Management Software
Product | Rating | Most Used By | Product Summary | Starting Price |
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ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A | |
VeryConnect Alumni Management Software | N/A | VeryConnect’s Alumni Management Software is an online platform that allows organizations to enable their alumni to connect with each other wherever they are. Users will always have up to date contact details thanks to automatic updates from social media. Users only pay for the features they need, starting from 150 pounds a month. | N/A |
ServiceNow Customer Service Management | VeryConnect Alumni Management Software | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | $635 plus 50p per member per month ofr organisations up to 1,000 members. | ||||||||||||||
Additional Details | — | Setup fee and subscription fee vary depending on the organisation's size and needs. For a bespoke quote on pricing, please get in touch the vendor who will tailor the functionality of the VeryConnect software to suit the organization's requirements. | ||||||||||||||
More Pricing Information |
ServiceNow Customer Service Management | VeryConnect Alumni Management Software | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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ServiceNow Customer Service Management | VeryConnect Alumni Management Software | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | PowerDMS by NEOGOV Score 9.6 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | PowerDMS by NEOGOV Score 9.6 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Discord Score 8.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ServiceNow Customer Service Management | VeryConnect Alumni Management Software | |
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Likelihood to Recommend | 7.4 (6 ratings) | - (0 ratings) |
Usability | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
ServiceNow Customer Service Management | VeryConnect Alumni Management Software | |
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Likelihood to Recommend | ServiceNow | VeryConnect No answers on this topic |
Pros | ServiceNow | VeryConnect No answers on this topic |
Cons | ServiceNow | VeryConnect No answers on this topic |
Usability | ServiceNow | VeryConnect No answers on this topic |
Support Rating | ServiceNow | VeryConnect No answers on this topic |
Alternatives Considered | ServiceNow | VeryConnect No answers on this topic |
Return on Investment | ServiceNow | VeryConnect No answers on this topic |
ScreenShots | VeryConnect Alumni Management Software Screenshots |