What users are saying about
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1621 Ratings
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Top Rated
1202 Ratings

Skype

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1621 Ratings
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Score 7.9 out of 101

TeamViewer

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Top Rated
1202 Ratings
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Score 8.6 out of 101

Likelihood to Recommend

Skype

If you want to be able to communicate quickly and easily for personal or professional reasons Skype is a great solution. It offers the ability to feel like you are in the same place. It also allows you to communicate quickly and concisely if you don't want to bother with a full video and audio setup. I don't think it is well suited for chatting with multiple people at once. The maximum number of people you can get together is 10. We found it much easier to go with Google Hangouts for smaller group calls because it was free and GoToMeeting for larger groups. GoToMeeting also had a fee but was well suited for such environments.
Jason Hartigan profile photo

TeamViewer

In general, as a piece of software, TeamViewer is excellent. It is fairly easy to both set up and to use, while also being quite feature-rich. Screen sharing is generally both high quality and responsive and adjusts to bandwidth demands and requirements on the fly and effectively. In addition, because TeamViewer can be used as both an on-demand type system (mainly for tech support sessions) as well as an always-on type system, TeamViewer can be used as a one-stop shop for remote access, screen sharing, and tech support.Unfortunately, TeamViewer's licensing system is borderline awful. Not only is the base price ($50/month) extremely high, making it out of the reach for many small businesses, it is nearly impossible to switch from a business license to a personal license if that is needed. To make matters worse, TeamViewer support is generally unresponsive when it comes to licensing requests.
Aaron Pinsker profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Skype
7.5
TeamViewer
High quality audio
Skype
8.0
TeamViewer
High quality video
Skype
7.8
TeamViewer
Low bandwidth requirements
Skype
6.6
TeamViewer
Mobile support
Skype
7.4
TeamViewer

Screen Sharing

Skype
8.0
TeamViewer
Desktop sharing
Skype
8.7
TeamViewer
Whiteboards
Skype
7.2
TeamViewer

Online Meetings / Events

Skype
8.2
TeamViewer
Calendar integration
Skype
8.5
TeamViewer
Meeting initiation
Skype
8.7
TeamViewer
Integrates with social media
Skype
8.1
TeamViewer
Record meetings / events
Skype
8.5
TeamViewer
Slideshows
Skype
7.4
TeamViewer

Online Events Collaboration

Skype
8.4
TeamViewer
Live chat
Skype
8.7
TeamViewer
Audience polling
Skype
8.3
TeamViewer
Q&A
Skype
8.2
TeamViewer

Online Events Security

Skype
8.6
TeamViewer
User authentication
Skype
8.9
TeamViewer
Participant roles & permissions
Skype
8.2
TeamViewer
Confidential attendee list
Skype
8.8
TeamViewer

Remote Administration

Skype
TeamViewer
8.4
Screen sharing
Skype
TeamViewer
9.2
File transfer
Skype
TeamViewer
8.7
Instant message
Skype
TeamViewer
8.2
Secure remote access with Smart Card authentication
Skype
TeamViewer
8.4
Access to sleeping/powered-off computers
Skype
TeamViewer
7.2
Over-the-Internet remote session
Skype
TeamViewer
9.2
Initiate remote control from mobile
Skype
TeamViewer
8.7
Remote management of servers & workstations
Skype
TeamViewer
8.8
Remote Active Directory® management
Skype
TeamViewer
8.6
Centralized management dashboard
Skype
TeamViewer
7.7
Session record
Skype
TeamViewer
8.3
Annotations
Skype
TeamViewer
7.6
Monitoring and Alerts
Skype
TeamViewer
7.6
Multi-platform remote control
Skype
TeamViewer
8.9

Pros

Skype

  • When we a colleague travels for business, we are able to easily connect with them using Skype.
  • It provides a fast, efficient and powerful messaging platform.
  • The ability to communicate with a large group of people through video conferencing.
No photo available

TeamViewer

  • Unattended operation. You can set up TeamViewer in a server, be it Windows or Linux, to be accessed and/or controlled remotely from a TV client from around the globe, provided there's a direct connection between both.
  • Flexibility. You can control your remote client from virtually any device, be it a desktop, laptop, server or even iOS/Android mobile devices. And the communication is establlished via secure UDP connection, with the option of configuring a dedicated VPN tunnel if required.
  • Versatility. TeamViewer is not only remote control; you can create and record demos, give interactive training, hold video conferences and many other collaborative features beyond the basic remote access & control.
Jose Quintero profile photo

Cons

Skype

  • I think they could improve the stability of the connection in some places, but generally it works well, it is quite stable.
  • I do not know if it exists, but they could make a lighter version for cell phones, in some less current devices, it might slow down.
  • Maybe adding a button to send email directly from the program would be a good idea.
Luis Eduardo Canache Guzman profile photo

TeamViewer

  • The commercial price is expensive, taking into account the number of licenses you should acquire
  • Teamviewer updates are very constant, sometimes up to twice or thrice a year, which makes it expensive, because it forces you to buy a license
  • The browser version of TeamViewer is difficult to use. It's quite possible to connect to another computer through a browser with TeamViewer, but it's just not as effortless as the desktop version.
  • Drag-and-drop functionality between viewer and desktop is not available with TeamViewer which is available with other tools i.e. GoToMyPC
  • The support desk is not up to the mark, I feel even they lack the knowledge of the product.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Likelihood to Renew

Skype

Skype 8.1
Based on 3 answers
Sleeker options available on the market but this is included with Microsoft
No photo available

TeamViewer

TeamViewer 9.1
Based on 39 answers
For remote troubleshooting it is very good.
Ratulsnigdha Saha profile photo

Usability

Skype

Skype 9.0
Based on 2 answers
It is very useful in terms of integration the organization and very cost effective for a large organization.
Tejashwi Kumar profile photo

TeamViewer

TeamViewer 9.5
Based on 13 answers
TeamViewer is a system that is very easy to understand and grasp the concept of which is a very nice thing because users that don't have much technology and computer background can use the system easily. While being easy to understand for the average user, it doesn't lose the functionality and features that IT people love to see with software that makes it easier for us to do our jobs.
Jordan Paquette profile photo

Reliability and Availability

Skype

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 8.0
Based on 2 answers
It's usually without problem, but we have had connectivity issues on occasion.
Mike Robinson profile photo

Performance

Skype

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 9.0
Based on 2 answers
The application is built on VNC which is a very stable technology.
Mike Robinson profile photo

Support

Skype

Skype 10.0
Based on 2 answers
Whenever I have had issues, they got resolved very quickly. My experiences have been very good with Skype in this regard.
Tejashwi Kumar profile photo

TeamViewer

TeamViewer 8.8
Based on 9 answers
Its reliable and we got answers in decent turn around time
MUKESHI RANI MALIK profile photo

In-Person Training

Skype

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 5.0
Based on 1 answer
I gave this a 5 rating as I'm thinking that is as close to neutral as I can get. I have never used the in-person training but to complete this review I need to answer this question. As I already answered I learned the software on my own without the help of any resources at TeamViewer.
Jordan Paquette profile photo

Online Training

Skype

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 8.9
Based on 2 answers
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Jordan Paquette profile photo

Implementation

Skype

Skype 8.0
Based on 1 answer
No, It was implemented by third party
sohail ahmed profile photo

TeamViewer

TeamViewer 9.2
Based on 6 answers
Well I don't have any key insights regarding implementation of TeamViewer.
Ratulsnigdha Saha profile photo

Alternatives Considered

Skype

Skype is very user-friendly, making it easy to use regardless of computer knowledge. In addition, the audio and video quality on the platform is fantastic. When comparing skype to other similar software I have used, these applications, aside from Adobe Connect, don't have all the same features that skype has. While Adobe Connect has the same features as skype, I find the audio and video quality on skype to far surpass it as well as its user-friendliness.
No photo available

TeamViewer

I'm very comfortable with TeamViewer and I've used them for a long time. I moved from LogMeIn before and I moved to TeamViewer because of the ease of use that TeamViewer provided. The customer facing experience for TeamViewer was also a big factor as to why I chose TeamViewer over the others.
Brandon Holbrook profile photo

Scalability

Skype

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 10.0
Based on 2 answers
I've rarely had problems with the product.
Mike Robinson profile photo

Return on Investment

Skype

  • It has definitely been helping our organization in terms of timing meetings in a better way with far away countries
  • It has made us save money on international calls
  • Unfortunately it doesn't always work, depending on the Internet speed
No photo available

TeamViewer

  • TeamViewer has had a positive impact on our loss of productivity due to snow days because now our users can work from home on snow days and not lose a day of work and fall behind.
  • Teamviewer has proven very useful in connecting to our servers to manage them remotely from a mobile phone when a computer is not available, helping our IT support team fix problems faster even when a computer isn't handy and they are at a remote location, thus increasing our productivity.
  • TeamViewer's only negative impact is that is can create a blurring of the line between home life and work life because you are always just a few clicks away from being able to connect to the office and catch up on things.
Andrew Shannon profile photo

Pricing Details

Skype

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

TeamViewer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison