Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Webex Meetings
Score 8.6 out of 10
N/A
Webex Meetings is a video conferencing solution powering hybrid work. It enables a seamless collaboration experience and better results with meetings that are designed to give everyone the ability to engage no matter their location, language, or communication style.
$14.50
per month per user
Pricing
SlackWebex Meetings
Editions & Modules
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Webex Meet
$14.50
per month per user
Webex Suite: Meet + Call
$25
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
SlackWebex Meetings
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.Discount available for annual pricing.
More Pricing Information
Community Pulse
SlackWebex Meetings
Considered Both Products
Slack
Chose Slack
Slack is much more versatile than Skype. You have more options at your fingertips, communication is better, and I find that it doesn't freeze up as much as Skype does. I'd prefer Slack over Skype
Chose Slack
Skype for Business was cool but did not provide so rich management functionality, after switching to Slack we got rid of a number of problems of Skype for Business such as internal hosting of hardware and necessity of system administration. Slack is provided as a service, so we …
Chose Slack
Slack is more fun and the integrations and channels more it more sophisticated.
Webex Meetings
Chose Webex Meetings
Zoom & Teams are usually the most-evaluated alternatives in enterprise and SMB contexts because of their broad adoption and feature breadth. Google Meet is often compared where organizations use Google Workspace. Offers short, lightweight voice/video chats (Huddles) and smaller …
Chose Webex Meetings
We are using Webex Meetings from last few years. Webex emphasizes data security and offers a stable connection, which is crucial for enterprise communications. Webex offers a suite of tools including screen sharing, virtual backgrounds, breakout rooms, real-time captions, and …
Chose Webex Meetings
Webex Meetings offers robust security features like end-to-end encryption and compliance with industry regulations such as HIPAA, GDPR etc. Webex Meetings also provides advanced integrations with Cisco hardware. Webex Meetings is often preferred for large meetings or …
Chose Webex Meetings
The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform …
Chose Webex Meetings
We're currently in a transition phase so we might switch the provider. I'm not sure which are the exact reasons but one thing is clear, as we did use both tools in parallel, it will definitely be a decision for saving budget and continue to only use one communication platform …
Chose Webex Meetings
Webex Meetings is one of its kind and always stands out of them. As it has a very unique software and user interface which is again very user friendly and easy to use even if you are a first time user of the product . Hence I always prefer Webex Meetings over others even after …
Chose Webex Meetings
Selecting Webex was mainly because our external stakeholders were using it and not the other tools which we had for internal collaboration. To be honest, there isn't much to separate Webex from other tools for the simple reason that all of these tools have similar …
Chose Webex Meetings
Webex Meetings was brought in before I started at GR.
Chose Webex Meetings
Webex Meetings stacks up against them, given the robust security features and that it's ideal for large meetings and events. Considering factors like meeting size, frequency, budget, security requirements, and desired level of formality, I used Webex Meetings as it covers all …
Chose Webex Meetings
We have a long-term existing relationship with Cisco, which is why we use Cisco as much as we can. The only competitor in this space would be Microsoft Teams with a comparable feature set, but we decided to go with Cisco. It's just because we use the whole ecosystem that you …
Chose Webex Meetings
Our team was using Zoom but switched to Webex Meetings after zoom meetings were hacked. Webex has good in-built security where the user can control who all can join the meeting further it works quite well with the corporate single sign-on. Teams also has good security but my …
Chose Webex Meetings
Zoom is the ubiquitous and leading consumer/enterprise choice. So some work to be done there. OBS was excellent for webcasting purposes, but not a choice I would make for my business.
Chose Webex Meetings
Zoom is the easiest to use, but of course, had security issues early on. GoTo Meeting is not a preferred platform for me, and the meeting I attended that used it has since gotten an account with Zoom instead. Microsoft Teams is integrated into their suite, which is nice but has …
Chose Webex Meetings
Webex is easy to manage. It gives immense quality compared to other online meeting apps. It doesn’t crash often. Very good support from the Cisco Webex team. Able to configure both SIP and h323 protocols. Its integration with VIdeo conferencing devices is easy and they provide …
Chose Webex Meetings
Webex Meetings has the best UI and best GUI on the market. It has app for every OS and very phone/tablet. It is easy to use with minimal learning curve required. Unfortunately licensing and company policies are moving focus to Microsoft Teams and their tight integration with …
Chose Webex Meetings
Integration and reliability
Chose Webex Meetings
In my opinion, Cisco Webex Meetings is the best among all the meetings apps I've tried.
Chose Webex Meetings
Skype for Business is used much more widely in the organization now because it is a lot cheaper for internal-only meetings. However, Skype does seem to have even more audio connection issues than WebEx. Our C-Suite also uses BlueJeans for their quarterly review webinars, and it …
Chose Webex Meetings
Simple and well known, would classify as industry leader but not always as cost effective
Chose Webex Meetings
Although Google Hangouts is no cost, it's very spotty and drops users or the sound is difficult.
Chose Webex Meetings
Cisco Webex Meetings provide high quality voice and video which we really need and its recording, screen sharing and meeting monitoring features are advanced. Our team can conduct a virtual meeting similar to a physical meeting. Other tools also provide similar features but do …
Chose Webex Meetings
Zoom is more intuitive and service is superior. The interface is better and the service is 1000X better. I have an account manager who will respond to my calls, emails, and texts. So much less red tape. We love the audio transcription feature and the "green screen."
Features
SlackWebex Meetings
Project Management
Comparison of Project Management features of Product A and Product B
Slack
7.9
625 Ratings
2% above category average
Webex Meetings
-
Ratings
Task Management7.7428 Ratings00 Ratings
Gantt Charts6.961 Ratings00 Ratings
Scheduling7.8361 Ratings00 Ratings
Workflow Automation8.1394 Ratings00 Ratings
Mobile Access9.4598 Ratings00 Ratings
Search8.3605 Ratings00 Ratings
Visual planning tools7.4273 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Slack
8.8
633 Ratings
10% above category average
Webex Meetings
-
Ratings
Chat9.6632 Ratings00 Ratings
Notifications8.8629 Ratings00 Ratings
Discussions9.2617 Ratings00 Ratings
Surveys8.1410 Ratings00 Ratings
Internal knowledgebase7.8409 Ratings00 Ratings
Integrates with GoToMeeting8.9110 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.7182 Ratings00 Ratings
Integrates with Outlook8.9120 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Slack
8.4
600 Ratings
5% above category average
Webex Meetings
-
Ratings
Versioning8.2324 Ratings00 Ratings
Video files8.3538 Ratings00 Ratings
Audio files8.5525 Ratings00 Ratings
Document collaboration8.0426 Ratings00 Ratings
Access control8.3409 Ratings00 Ratings
Advanced security features8.3360 Ratings00 Ratings
Integrates with Google Drive9.0211 Ratings00 Ratings
Device sync9.0452 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Slack
-
Ratings
Webex Meetings
8.6
839 Ratings
8% above category average
High quality audio00 Ratings9.0833 Ratings
High quality video00 Ratings9.0825 Ratings
Low bandwidth requirements00 Ratings8.0794 Ratings
Mobile support00 Ratings8.5757 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Slack
-
Ratings
Webex Meetings
8.5
825 Ratings
7% above category average
Desktop sharing00 Ratings8.8823 Ratings
Whiteboards00 Ratings8.2717 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Slack
-
Ratings
Webex Meetings
8.6
833 Ratings
5% above category average
Calendar integration00 Ratings8.6790 Ratings
Meeting initiation00 Ratings8.5819 Ratings
Integrates with social media00 Ratings8.4346 Ratings
Record meetings / events00 Ratings8.9777 Ratings
Slideshows00 Ratings8.7703 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Slack
-
Ratings
Webex Meetings
8.7
787 Ratings
8% above category average
Live chat00 Ratings8.8765 Ratings
Audience polling00 Ratings8.8677 Ratings
Q&A00 Ratings8.5686 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Slack
-
Ratings
Webex Meetings
8.8
781 Ratings
9% above category average
User authentication00 Ratings8.8734 Ratings
Participant roles & permissions00 Ratings8.7760 Ratings
Confidential attendee list00 Ratings8.9469 Ratings
Best Alternatives
SlackWebex Meetings
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 7.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Webex App
Webex App
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SlackWebex Meetings
Likelihood to Recommend
9.2
(628 ratings)
8.8
(843 ratings)
Likelihood to Renew
10.0
(25 ratings)
8.0
(56 ratings)
Usability
9.0
(248 ratings)
7.5
(110 ratings)
Availability
10.0
(2 ratings)
7.4
(438 ratings)
Performance
10.0
(2 ratings)
9.6
(413 ratings)
Support Rating
9.9
(68 ratings)
9.3
(113 ratings)
In-Person Training
-
(0 ratings)
8.8
(6 ratings)
Online Training
-
(0 ratings)
8.5
(6 ratings)
Implementation Rating
8.7
(5 ratings)
9.2
(19 ratings)
Configurability
10.0
(2 ratings)
8.8
(12 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
7.3
(10 ratings)
Ease of integration
9.2
(2 ratings)
9.7
(8 ratings)
Product Scalability
10.0
(1 ratings)
9.6
(409 ratings)
Professional Services
10.0
(1 ratings)
8.9
(9 ratings)
Vendor post-sale
10.0
(1 ratings)
9.3
(10 ratings)
Vendor pre-sale
10.0
(1 ratings)
10.0
(11 ratings)
User Testimonials
SlackWebex Meetings
Likelihood to Recommend
Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
Read full review
Cisco
The first reason is the ease of use and availability, which makes WebEx work for all. The quality of audio and video is adorable. As a business development associate, I must make an impression on the other side, and WebEx helps me make first impressions. A few features are complex for new users but can be resolved.
Read full review
Pros
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Cisco
  • Anywhere at anytime virtual meetings and conferences.
  • Secure collaboration end-to-end.
  • Webex Assistant, I like this feature every much.
  • Customizable layouts as needs arise.
  • Great User Interface (UI).
  • Historical capture of meetings.
  • The shape and gesture recognition features using AI.
  • Note-taking.
  • Close Captioning in various languages.
Read full review
Cons
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Cisco
  • Only a few options are there for non-verbal feedback like hand raising or emoji reactions. They should work on it as expressing understanding or agreement would help collaborate with the cross-functional teams.
  • More options for creating custom workflows and integrations with internal tools would be helpful and the whiteboard also looks basic compared to other similar tools. I think, adding features like sticky notes and freehand drawing would be a great boost.
  • The mobile app is functional but I find it less intuitive and feature-rich compared to the desktop version. Should have parity in features and a more user-friendly interface will become more helpful for mobile users like me who sometimes conduct or attend meetings on the go.
Read full review
Likelihood to Renew
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Cisco
Because Webex Meetings is known for its consistent performance, with high quality audio and video that works well even in low bandwidth situations. This makes it a dependable tool for both small and large meetings without worrying about technical glitches. Also, the platform is easy to navigate, both for meeting hosts and participants. Features like screen sharing, chat, and breakout rooms are intuitive
Read full review
Usability
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
Read full review
Cisco
Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
Read full review
Reliability and Availability
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Cisco
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
Read full review
Performance
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Read full review
Cisco
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
Read full review
Support Rating
Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
Read full review
Cisco
The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
Read full review
In-Person Training
Salesforce
No answers on this topic
Cisco
It was straight to the point and very informative. effective training often includes clear explanations, hands-on practice opportunities, time for questions and answers, real-world examples, and follow-up support. If you're trying to assess the quality of a specific training session, you might consider these factors. For organizations looking to assess the quality of their in-person training, it's best to solicit feedback directly from the participants. This can be done through anonymous surveys or feedback sessions, enabling the organization to gather firsthand information and improve future training sessions accordingly.
Read full review
Online Training
Salesforce
No answers on this topic
Cisco
It was very interactive and well explained. The trainor is very much knowledgeable of the product. He was able to answer all of our inquiries in a timely and professional manner. There were lots of exercises done during the duration of the training to ensure that we have a better view on what to expect from the product.
Read full review
Implementation Rating
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Cisco
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom / BlueJeans) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Read full review
Alternatives Considered
Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
Read full review
Cisco
The ability to transfer multimedia files directly into the platform and a very robust free plan helped me make the decision to try out Webex Meetings. Easy to set up in a company environment and accessible once the learning curve and sign up process are complete. In-platform web navigating is also a nice feature when onboarding new staff or doing market research.
Read full review
Contract Terms and Pricing Model
Salesforce
No answers on this topic
Cisco
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
Read full review
Scalability
Salesforce
No answers on this topic
Cisco
I work for a Fortune 500 company with many employees so I can testify to its usability for large corporations. In addition, I use the software within my small team of sales reps so it is always usable on a small scale as well. In my eyes, this tool is scalable for businesses of all sizes without any hiccups or issues.
Read full review
Professional Services
Salesforce
No answers on this topic
Cisco
It is a user friendly application. We have had no adoption problems within the company.
Read full review
Return on Investment
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
Read full review
Cisco
  • The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially.
  • Often communicated to clients and stakeholders that we were a trustworthy and elevated provider.
  • Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in.
Read full review
ScreenShots