Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$9
per month per user
Wrike
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$10
per month per user
Pricing
Smartsheet
Wrike
Editions & Modules
Pro
$9
per month per user
Business
$19
Per User / Per Month
Enterprise
Contact Sales
Premier
Contact Sales
Wrike Free
$0
per month per user
Wrike Team
$10
per month per user
Wrike Business
$24.8
per month per user
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
Smartsheet
Wrike
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
Every premium plan begins with a 14-day trial period.
Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course …
Smartsheet is a unique data and project management collaboration tool that sets itself apart from its competitors. Teams have the ability to create extremely customized dashboards that have data flowing to and from multiple worksheets and workspaces. Smartsheet has the ability …
I was attempting to do all I've described with Google Sheets & SharePoint. Google Sheets didn't have all the functionality we needed. SharePoint was too difficult to set up and doesn't work well with Mac users. None of the solutions I listed could match Smartsheet's versatility …
We continue to use these products throughout our company; however, Smartsheet required a significant amount of time for onboarding and training a champion user, and Basecamp didn't provide the visibility or functionality that Wrike offered. We used Basecamp as a team for a …
Well, Wrike is our team standard. However, the only problem are some contributors (guests) cannot collaborate. Smartsheet might be another choice for us, since Wrike is more expensive and requires all collaborators to get accounts.
Wrike has better customization and integrations Flexibility to give different access depending on what it is needed. Spaces provide independence for each Team to set up what they need Open to feedback from users and implementing changes suggested by users Learning material …
Verified User
Project Manager
Chose Wrike
Wrike has more features than most of the competitors we evaluated, and is a much more flexible tool in terms of being able to mold to any use case. The UI of Wrike is clean and easy to look at and navigate, and it allows each team and each user to customize their experience and …
Verified User
Director
Chose Wrike
My company already had selected Wrike before I joined. From my experience, it's easier on the eyes, better CX, customisation and automatisation.
Verified User
Project Manager
Chose Wrike
What Wrike does better than all of the above is to provide a tool that can handle both Waterfall and Kanban. Usually tools lean one way or the other, or they do one well and the other is terrible. Wrike seems a bit more agnostic and allows you to design how you want to manage …
Verified User
Account Manager
Chose Wrike
Wrike offers way more tools within the platform than Jira
Slack is nice but more for chats and messages I found rather than workflow. Wrike was more well known and my company valued it more based on satisfaction and popularity.
When balancing needs of Roadmap Planning, Program Management, Project Management, Work Management, Queue Management, Ticket Management, I think Wrike hits the perfect balance of usability and configurability with the power to scale effectively while maintaining governance, all …
Verified User
Account Manager
Chose Wrike
Asana is a really good competitor when it comes to project management. We still utilize Netsuite for billing and resource management. Ultimately, we selected Wrike for a multitude of reasons: user friendly interface, highly customizable templates, ability to seamlessly …
I think Wrike is a very user-friendly platform that is convenient for all team members, not only people who know more about the technical side of project management. It is easy to understand and learn. Jira I believe is for more complex scenarios as it has more sections and …
Wrike is extremely robust. It takes all the best features and combines them into one collaboration system. It isn't as pretty or funny or fun as some of the other products I have used to track work, but it literally does it all.
Verified User
Administrator
Chose Wrike
In my opinion Wrike is just as user friendly and has fantastic automations that work well for my company and team.
I could list a ton more... but in reality, what has been a nice trend in this industry is that the top competing platforms with Wrike, all have adapted and added very similar features, things that didn't exist 5 years ago, are commonplace today among these listed. I would say, …
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
Wirke is such a time saver. I can know exactly what my top priorities are and see the status of projects involving other team members. The Gantt chart view is my personal favorite view. It nicely portrays dependencies and the full breadth of the project.
Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
The email notifications that are automatically sent from Wrike when something is done are easy for users to miss or ignore.
Reporting can be limited. You have to create workarounds for collecting/storing the name of the person submitting the form in instances where they do not have their own Wrike license.
A more user-friendly interface, especially for those less familiar with project management software, would enhance overall accessibility.
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Wrike is an intuitive platform that allows users to easily create and manage workflows, addressing various team needs. The automation features in the standard version are certainly useful for handling basic tasks, such as setting reminders, changing statuses, and automatically assigning tasks. These automations greatly simplify daily operations and help keep projects organized with minimal oversight.However, in the standard version, automations are somewhat limited when it comes to handling more complex workflows. For example, if you need to integrate projects with tasks or automate more intricate processes involving multiple stages or dependencies, the basic version of Wrike may not be sufficient. In these cases, Wrike Integrate becomes a game-changer, offering more customization options and allowing for more sophisticated and interconnected automations, further optimizing complex workflows.In summary, the standard version covers common automation needs, but for more advanced requirements, Wrike Integrate is highly recommended.
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
We've had so many questions during the establishment of Wrike for our team, and the Wrike support team has exceeded our expectations. Our team is naturally curious, and the Wrike support team has always been willing to hold conversations about how we can make an idea work, to show us hidden features that delight us, and to help us plan ways to build out projects efficiently. They meet our questions with multiple solutions and best practices
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
I have noticed that Microsoft Teams requires searching and doesn't allow for quick referencing of data files. I am annoyed by the fact that I have to constantly scroll through prior messages or try to find a specific message. I also do not like the fact that if there was a change to a task, we would have to verify it over a message instead of the quick view of a change and edit.
The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
Adding versions of a document streamlines our editing process, preventing us from reviewing outdated versions of a document. This feature saves time, especially when working with external contributors who may not know Wrike well.
Blueprints save time because we do not have to manually enter all the details when scheduling a recurring project.