Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Smartsheet
Score 8.2 out of 10
N/A
Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.
$9
per month per user
Wrike
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$10
per month per user
Pricing
SmartsheetWrike
Editions & Modules
Pro
$9
per month per user
Business
$19
Per User / Per Month
Enterprise
Contact Sales
Premier
Contact Sales
Wrike Free
$0
per month per user
Wrike Team
$10
per month per user
Wrike Business
$24.8
per month per user
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
SmartsheetWrike
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEvery premium plan begins with a 14-day trial period.
More Pricing Information
Community Pulse
SmartsheetWrike
Considered Both Products
Smartsheet
Chose Smartsheet
All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection:
  1. Ease of use - so similar to Excel everyone can figure it out.
  2. Flexible architecture lends itself to many different use cases beyond …
Chose Smartsheet
Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course …
Chose Smartsheet
Smartsheet is a unique data and project management collaboration tool that sets itself apart from its competitors. Teams have the ability to create extremely customized dashboards that have data flowing to and from multiple worksheets and workspaces. Smartsheet has the ability …
Chose Smartsheet
I was attempting to do all I've described with Google Sheets & SharePoint. Google Sheets didn't have all the functionality we needed. SharePoint was too difficult to set up and doesn't work well with Mac users. None of the solutions I listed could match Smartsheet's versatility …
Wrike
Chose Wrike
We continue to use these products throughout our company; however, Smartsheet required a significant amount of time for onboarding and training a champion user, and Basecamp didn't provide the visibility or functionality that Wrike offered. We used Basecamp as a team for a …
Chose Wrike
Well, Wrike is our team standard. However, the only problem are some contributors (guests) cannot collaborate. Smartsheet might be another choice for us, since Wrike is more expensive and requires all collaborators to get accounts.

The only thing why I personally, would …
Chose Wrike
clean, aesthetic and straightforward. I really love Wrike's flexibility and customization.
Chose Wrike
Wrike has better customization and integrations Flexibility to give different access depending on what it is needed. Spaces provide independence for each Team to set up what they need Open to feedback from users and implementing changes suggested by users Learning material …
Chose Wrike
Wrike has more features than most of the competitors we evaluated, and is a much more flexible tool in terms of being able to mold to any use case. The UI of Wrike is clean and easy to look at and navigate, and it allows each team and each user to customize their experience and …
Chose Wrike
My company already had selected Wrike before I joined. From my experience, it's easier on the eyes, better CX, customisation and automatisation.
Chose Wrike
What Wrike does better than all of the above is to provide a tool that can handle both Waterfall and Kanban. Usually tools lean one way or the other, or they do one well and the other is terrible. Wrike seems a bit more agnostic and allows you to design how you want to manage …
Chose Wrike
Wrike offers way more tools within the platform than Jira
Chose Wrike
Slack is nice but more for chats and messages I found rather than workflow. Wrike was more well known and my company valued it more based on satisfaction and popularity.
Chose Wrike
When balancing needs of Roadmap Planning, Program Management, Project Management, Work Management, Queue Management, Ticket Management, I think Wrike hits the perfect balance of usability and configurability with the power to scale effectively while maintaining governance, all …
Chose Wrike
Asana is a really good competitor when it comes to project management. We still utilize Netsuite for billing and resource management. Ultimately, we selected Wrike for a multitude of reasons: user friendly interface, highly customizable templates, ability to seamlessly …
Chose Wrike
Haven't really used any other marketing platforms other than Wrike.
Chose Wrike
Wrike seems to be better ability for customization and creating an easy to follow workflow for our needs.
Chose Wrike
I think Wrike is a very user-friendly platform that is convenient for all team members, not only people who know more about the technical side of project management.
It is easy to understand and learn. Jira I believe is for more complex scenarios as it has more sections and …
Chose Wrike
Smartsheets is more difficult to learn than Wrike. Like Wrike, it's capabilities are extensive and add value to any business.
Chose Wrike
Wrike is extremely robust. It takes all the best features and combines them into one collaboration system. It isn't as pretty or funny or fun as some of the other products I have used to track work, but it literally does it all.
Chose Wrike
In my opinion Wrike is just as user friendly and has fantastic automations that work well for my company and team.
Chose Wrike
I could list a ton more... but in reality, what has been a nice trend in this industry is that the top competing platforms with Wrike, all have adapted and added very similar features, things that didn't exist 5 years ago, are commonplace today among these listed. I would say, …
Top Pros
Top Cons
Features
SmartsheetWrike
Project Management
Comparison of Project Management features of Product A and Product B
Smartsheet
8.7
125 Ratings
13% above category average
Wrike
7.9
752 Ratings
4% above category average
Task Management9.7122 Ratings8.6746 Ratings
Resource Management9.0104 Ratings7.8629 Ratings
Gantt Charts8.8105 Ratings8.0526 Ratings
Scheduling9.6107 Ratings7.9651 Ratings
Workflow Automation8.596 Ratings7.8637 Ratings
Team Collaboration9.6118 Ratings8.6745 Ratings
Support for Agile Methodology7.478 Ratings7.8385 Ratings
Support for Waterfall Methodology8.076 Ratings8.1344 Ratings
Document Management7.697 Ratings7.3628 Ratings
Email integration9.296 Ratings7.2565 Ratings
Mobile Access8.292 Ratings7.7544 Ratings
Timesheet Tracking9.159 Ratings7.9340 Ratings
Change request and Case Management8.765 Ratings7.723 Ratings
Budget and Expense Management8.771 Ratings7.7261 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Smartsheet
7.8
63 Ratings
4% above category average
Wrike
7.8
261 Ratings
4% above category average
Quotes/estimates7.141 Ratings8.21 Ratings
Invoicing7.734 Ratings7.31 Ratings
Project & financial reporting8.257 Ratings7.8257 Ratings
Integration with accounting software8.331 Ratings7.9149 Ratings
Best Alternatives
SmartsheetWrike
Small Businesses
Stackby
Stackby
Score 9.3 out of 10
Stackby
Stackby
Score 9.3 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartsheetWrike
Likelihood to Recommend
9.7
(143 ratings)
8.4
(786 ratings)
Likelihood to Renew
10.0
(23 ratings)
8.9
(97 ratings)
Usability
9.0
(13 ratings)
8.6
(105 ratings)
Availability
-
(0 ratings)
8.0
(19 ratings)
Performance
10.0
(1 ratings)
7.3
(16 ratings)
Support Rating
8.1
(45 ratings)
9.3
(86 ratings)
In-Person Training
-
(0 ratings)
7.6
(4 ratings)
Online Training
7.0
(1 ratings)
7.7
(12 ratings)
Implementation Rating
10.0
(6 ratings)
9.0
(31 ratings)
Configurability
-
(0 ratings)
6.1
(10 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
6.6
(3 ratings)
Ease of integration
-
(0 ratings)
6.3
(6 ratings)
Product Scalability
-
(0 ratings)
7.2
(11 ratings)
Professional Services
-
(0 ratings)
7.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
6.2
(6 ratings)
Vendor pre-sale
-
(0 ratings)
5.5
(6 ratings)
User Testimonials
SmartsheetWrike
Likelihood to Recommend
Smartsheet
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.
Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.
Read full review
Wrike
Wirke is such a time saver. I can know exactly what my top priorities are and see the status of projects involving other team members. The Gantt chart view is my personal favorite view. It nicely portrays dependencies and the full breadth of the project.
Read full review
Pros
Smartsheet
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
Read full review
Wrike
  • I like the reporting function. It automates the information I need each week and saves me time.
  • I enjoy the Wrike bot and AI functions (dependencies, Wrike bot reminders)
  • I like being able to customize my dashboard and make it unique to my workflow.
Read full review
Cons
Smartsheet
  • Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded
  • Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency
Read full review
Wrike
  • The email notifications that are automatically sent from Wrike when something is done are easy for users to miss or ignore.
  • Reporting can be limited. You have to create workarounds for collecting/storing the name of the person submitting the form in instances where they do not have their own Wrike license.
  • A more user-friendly interface, especially for those less familiar with project management software, would enhance overall accessibility.
Read full review
Likelihood to Renew
Smartsheet
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Read full review
Wrike
I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
Read full review
Usability
Smartsheet
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Read full review
Wrike
Wrike is an intuitive platform that allows users to easily create and manage workflows, addressing various team needs. The automation features in the standard version are certainly useful for handling basic tasks, such as setting reminders, changing statuses, and automatically assigning tasks. These automations greatly simplify daily operations and help keep projects organized with minimal oversight.However, in the standard version, automations are somewhat limited when it comes to handling more complex workflows. For example, if you need to integrate projects with tasks or automate more intricate processes involving multiple stages or dependencies, the basic version of Wrike may not be sufficient. In these cases, Wrike Integrate becomes a game-changer, offering more customization options and allowing for more sophisticated and interconnected automations, further optimizing complex workflows.In summary, the standard version covers common automation needs, but for more advanced requirements, Wrike Integrate is highly recommended.
Read full review
Reliability and Availability
Smartsheet
No answers on this topic
Wrike
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Read full review
Performance
Smartsheet
No answers on this topic
Wrike
Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
Read full review
Support Rating
Smartsheet
I give this rating because it fills a niche in the market. MS Project scares many away from proper task management but there are limited tools our there, especially cloud-based that are mobile-friendly. Smartsheet fills this market gap, especially for small to medium-sized businesses. IT is not fair to compare it to MS Project, but fairer to see what gaps it fills.
Read full review
Wrike
We've had so many questions during the establishment of Wrike for our team, and the Wrike support team has exceeded our expectations. Our team is naturally curious, and the Wrike support team has always been willing to hold conversations about how we can make an idea work, to show us hidden features that delight us, and to help us plan ways to build out projects efficiently. They meet our questions with multiple solutions and best practices
Read full review
In-Person Training
Smartsheet
No answers on this topic
Wrike
We had staff in person provide some training
Read full review
Online Training
Smartsheet
No answers on this topic
Wrike
I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
Read full review
Implementation Rating
Smartsheet
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Read full review
Wrike
There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
Read full review
Alternatives Considered
Smartsheet
Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google sheets and Smartsheet are almost identical in my opinion when it comes to functionality. Personally I prefer to manage smaller projects via Google Drive, but it is a personal preference!
Read full review
Wrike
I have noticed that Microsoft Teams requires searching and doesn't allow for quick referencing of data files. I am annoyed by the fact that I have to constantly scroll through prior messages or try to find a specific message. I also do not like the fact that if there was a change to a task, we would have to verify it over a message instead of the quick view of a change and edit.
Read full review
Contract Terms and Pricing Model
Smartsheet
No answers on this topic
Wrike
company purchase
Read full review
Scalability
Smartsheet
No answers on this topic
Wrike
The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
Read full review
Professional Services
Smartsheet
No answers on this topic
Wrike
not sure
Read full review
Return on Investment
Smartsheet
  • This has really opened up collaboration across teams. A lot less working in silos.
  • It hasn't fully replaced any one tool so it means having to go to another place. Hopefully, we can eliminate a tool or two in the next six months.
Read full review
Wrike
  • Adding versions of a document streamlines our editing process, preventing us from reviewing outdated versions of a document. This feature saves time, especially when working with external contributors who may not know Wrike well.
  • Blueprints save time because we do not have to manually enter all the details when scheduling a recurring project.
Read full review
ScreenShots

Wrike Screenshots

Screenshot of Wrike DashboardScreenshot of Wrike ProofingScreenshot of 400+ IntegrationsScreenshot of DashboardScreenshot of Wrike Board viewScreenshot of Wrike Approvals