What users are saying about
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Top Rated
366 Ratings
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Top Rated
346 Ratings

Smartsheet

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Top Rated
366 Ratings
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Score 8.6 out of 100

Wrike

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Top Rated
346 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Smartsheet

If you live in project management every day I still believe MS Project is the proper tool that gives you the most options. However, if you are team lead and lead smaller projects and project management is just one of many functions of your job, this tool is for you. It far and away surpasses MS Planner but is not as complex as MS Project.
Jesse Bickel | TrustRadius Reviewer

Wrike

Wrike is a great fit for teams who need significant reporting capabilities, strong collaboration tools, and the ability to create dynamic project templates. It might be overkill for small teams who don't need as much cross-team visibility, who prefer in-person or chat-based project collaboration, or whose work doesn't require repeatability of project templates.
Rand Habegger | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Smartsheet
8.2
Wrike
8.0
Task Management
Smartsheet
8.7
Wrike
8.9
Resource Management
Smartsheet
7.8
Wrike
7.8
Gantt Charts
Smartsheet
8.2
Wrike
7.8
Scheduling
Smartsheet
8.3
Wrike
8.7
Workflow Automation
Smartsheet
8.2
Wrike
8.2
Team Collaboration
Smartsheet
8.9
Wrike
9.1
Support for Agile Methodology
Smartsheet
8.3
Wrike
7.9
Support for Waterfall Methodology
Smartsheet
8.2
Wrike
7.9
Document Management
Smartsheet
8.0
Wrike
7.4
Email integration
Smartsheet
8.1
Wrike
7.7
Mobile Access
Smartsheet
8.1
Wrike
7.8
Timesheet Tracking
Smartsheet
8.1
Wrike
7.8
Change request and Case Management
Smartsheet
7.5
Wrike
7.8
Budget and Expense Management
Smartsheet
8.1
Wrike
7.2

Professional Services Automation

Smartsheet
7.6
Wrike
7.8
Quotes/estimates
Smartsheet
7.3
Wrike
8.2
Invoicing
Smartsheet
7.5
Wrike
7.3
Project & financial reporting
Smartsheet
7.9
Wrike
8.3
Integration with accounting software
Smartsheet
7.7
Wrike
7.6

Pros

Smartsheet

  • Formulas. While not as robust as Excel, the formulas offered in Smartsheet are quite good.
  • Team collaboration. Multiple teammates can access and work on the same sheet at once.
  • Templates. The standard templates meet all my needs, and are a great guide for what Smartsheet is intended for and the problems it is best suited for solving.
  • Project management. It is great for creating, assigning, monitoring, and tracking tasks and projects.
Parker O'Very | TrustRadius Reviewer

Wrike

  • Their interface is intuitive and easy to use. It's clean, and I really like both their mobile app (iPhone) and their desktop app (Mac).
  • Customizing workflows and approval processes is relatively easy, and adding to multiple projects with multiple assignees and watchers is excellent.
  • The organization is excellent and intuitive. Search functionality is pretty great. Both make it super easy to find what you're looking for... new, old, completed, etc.
  • Really like the different views - Konbon, list view, etc. If you're used to Trello, Basecamp, Asana, etc... there's a view that's pretty comfortable to you.
Ian Nate | TrustRadius Reviewer

Cons

Smartsheet

  • It would be helpful when importing an Excel spreadsheet if the format would remain the same; such as the color of the rows and columns.
  • Sometimes when viewing rows on the mobile app, they don't align properly when scrolling across.
  • I would like to see more in-depth training videos.
Janie Larsen | TrustRadius Reviewer

Wrike

  • Minor - assigning a default user. Each time I add a task now I have to assign a user. With me as the primary user, I would love to be able to set myself as a default. I've read some discussion on this and it can be done if you add the task under "My Work." When I'm adding multiple tasks, that extra step seems counterproductive.
Valerie A. Williams | TrustRadius Reviewer

Likelihood to Renew

Smartsheet

Smartsheet 10.0
Based on 21 answers
It definitely meets our needs as far as organizing and archiving our tasks and files. As we train more staff to view it, I see opportunities for more improvement, which I am sure this program can handle. I look forward to seeing continued improvement from Smartsheet on their capabilities and functionality.
Courtney Barringer | TrustRadius Reviewer

Wrike

Wrike 10.0
Based on 33 answers
Wrike is a free resource for us currently, we moved off the subscription as the team had some adjustments. If we were to go back to a paid model or require more time reporting I'd have to look at alternatives such as Podio. I am the sole manager of Wrike currently internally, and would like to get more people on board to justify the cost
Carl Grivakis | TrustRadius Reviewer

Usability

Smartsheet

Smartsheet 8.6
Based on 13 answers
Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions
Meghan M. Prentiss | TrustRadius Reviewer

Wrike

Wrike 9.0
Based on 9 answers
Wrike provides a great deal of flexibility that allows you to structure it to best serve your needs. The interface is well designed so that features are convenient to use. Some features are limited to the Enterprise license which is more expensive which stops me from providing a 10 rating.
John Hansknecht | TrustRadius Reviewer

Reliability and Availability

Smartsheet

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.0
Based on 8 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Support Rating

Smartsheet

Smartsheet 8.2
Based on 96 answers
Overall, I would say that Smartsheet has provided our organization with the support that it has needed in our over 5 years of using the software. We have not had an issue outside of user management and that was handled within adequate time. New features always take their toll on our users, but it is always handled well and the learning curve is never too large.
Cameron Stenmark | TrustRadius Reviewer

Wrike

Wrike 8.1
Based on 39 answers
Our broader team loves the platform, and our account manager has been very responsive in assisting us with questions on how to best leverage the solution. We are currently in the process of bringing on point-collaborators from other departments to test out potential for a multi-department rollout. While our technical teams leverage Jira there is an opening for the non-technical teams to leverage Wrike for stronger and faster project collaboration
Kenn Amy | TrustRadius Reviewer

Online Training

Smartsheet

Smartsheet 7.0
Based on 1 answer
No answer on this topic is available.

Wrike

Wrike 8.9
Based on 2 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

Smartsheet

Smartsheet 10.0
Based on 12 answers
It's absolutely paramount to take a few minutes to actually play with the software. It's nearly impossible to do anything wrong or make a mistake which cannot be fixed easily. Under the help menu is Live Training option. After you familiarize yourself with the commands, watch the live training for some in depth understanding of how to make the software fit your needs perfectly.
Stephanie Carpenter | TrustRadius Reviewer

Wrike

Wrike 8.5
Based on 6 answers
Stick with it and resist the temptation to slack in your use of project management software.
Matt Graf | TrustRadius Reviewer

Alternatives Considered

Smartsheet

Which software we use for project management is often determined by the team we interact with or the client's choices. I prefer Smartsheet for process management due to the ease of setting up alerts and attaching necessary documentation. It was also fairly easy to set up and learn.
Ann M. Frank | TrustRadius Reviewer

Wrike

Wrike feels a lot like a more powerful Asana. And Workfront - well - we had a lot of issues with that system. It may have just been too big for our needs, but Wrike felt just right for an organization of our size with our needs.
Annie Grunwell | TrustRadius Reviewer

Return on Investment

Smartsheet

  • It has allowed us to get easily organized and share the progress of projects with the team and some of our internal customers allowing us to deliver information much quicker, and reduce some of the meetings times and back and forth.
  • It has allowed us to easily collect process and procedure documentation, and tack updates. Previously we had several hundred documents in many different file folders. This allows us to catalog this information quickly add in additional fields/data points for sorting/details/primary users/additional info. We can easily find and share this information, and overall we are much more efficient.
Joshua Pekar | TrustRadius Reviewer

Wrike

  • General organization! We have everything in one place and less falls through the cracks.
  • We are less likely to lose clients because we do our work more efficiently and can fully communicate what we've done for them.
  • We are more of a team because we're all on the same page instead of struggling to figure out where everyone is at with a project.
Rosi Muñoz | TrustRadius Reviewer

Screenshots

Pricing Details

Smartsheet

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Smartsheet Editions & Modules

Additional Pricing Details

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. per 5 users/month
  2. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period to make sure Wrike is right for you. For the latest information on pricing, visit http://www.wrike.com/price

Rating Summary

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