Symantec WebFilter / Intelligence Services vs. Trend Micro PortalProtect

In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.

Incentivized

Trend Micro PortalProtect for Microsoft SharePoint protected our organization important and confidential data from corruption and theft. File sharing functionality provided by Trend Micro PortalProtect for Microsoft SharePoint was helpful for communication between employees. And main thing a costing of Trend Micro PortalProtect for Microsoft SharePoint is low compared to others.

Incentivized

• Almost real time protection from all ongoing threats with their DLA inspection
• Great visibility into web filtering policies using the dashboards and reports
• No patching or downloads needed, immediate protection is provided as clients are always cloud connected

Incentivized

• Storing Files
• File sharing
• And manage history of any spec changes
• Easily available

Incentivized

• The admin interface would be better off not using Java
• Setting up SSL properly can be a bit challenging
• Could really use a better source for training, like a library of how-to videos

Incentivized

• Uninstallation process is somewhat tricky for us
• Complexity in user interface
• Not preventing all kind of threats

Incentivized

I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.

Incentivized

I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.

Incentivized

Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.

Incentivized

Very wide in terms of features given in Trend Micro PortalProtect for Microsoft SharePoint. Very well crafted application for file sharing and keeping the files with updates and metadata associated with them. This app is a gem when it comes to file sharing which at the end very useful for meeting the time given for project.

Incentivized

• Boosts business productivity with having secured systems
• Globally available threat protection adhering to our own security policies
• User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.

Incentivized

• Saves organization time
• preventing data loss and data corruption

Incentivized